How Many Years Should It Take to Create a Better Experience?
Change Insurance
English - June 07, 2023 07:30 - 18 minutes - 26.1 MBEntrepreneurship Business Management insurance insuranceagent insurtech management marketing process technology wholesalebroker Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: How to Grow Your Agency From 18 to 150 Employees Overnight
The reality is, it takes a while to learn everything about insurance.
Even the word "everything" is usually only relative to the few lines of business you decided to sell.
But once you've mastered your corner of the universe, you finally have time to envision what a better customer experience looks like.
Now it simply becomes a matter of discovering the areas you can make the biggest impact.
Erin, Neill, Owner of Hanby Insurance, talks about the time she put in to get there and the first thing she did when she finally arrived.