Dr. Russell Goldman talks to Dr. Howard Ovens about the challenges of providing palliative care during the pandemic. Hear how video calls are making up for in-person visits, and how staff, patients, and families are trying their best to adopt under extraordinarily difficult circumstances. Dr. Goldman also shares how his patients can tell that he is still smiling under his mask, the amount of times he's been 'adopted' by families he's giving care to, and how he responds to the question he always gets about his work: "How do you do that all day?"