S2.E3. Scott Gould. Powering Engagement.
Catching the Next Wave
English - January 16, 2019 18:02 - 1 hour - 58 MB - ★★★★★ - 16 ratingsDesign Arts Business experience design psychology technology human centric experience experience economy design agile team building philosophy Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: S2.E2. John Law. The Secret Life Of Secret Societies.
Church has spent two millennia finding ways to motivate, engage and empower people. Scott Gould, the author of "The Shape of Engagement", shares with us his definitions of what engagement means and tells an absolutely fascinating story of how church designs his ways to build an ultimate engagement.
Important links
Human Sigma: Managing the Employee-Customer Encounter by John H. Fleming , Jim Asplund
Influence: Science and Practice by Robert B. Cialdini
The Experience Economy by B. Joseph Pine II, James H. Gilmore
Gung Ho! Turn On the People in Any Organization by Ken Blanchard
Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink