you need to respond to reviews

CX RIOT RADIO

English - June 26, 2024 10:24 - 13 minutes - 12.5 MB - ★★★★★ - 1 rating
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Previous Episode: spark: all you need to improve your cx

Next Episode: employees vote to unionize, non-profit replaces them with chatgpt

On this episode of CX Riot Radio, we delve into the dynamic world of revie... just kidding.

We talk about how important it is to reply back to your customer reviews in a timely manner, what you should say, and how you should say it (ie; don't have your responses be SEO gibberish).

All that and more on this exciting episode of CX RIOT RADIO

Article Referenced: https://www.cxtoday.com/voice-of-the-customer/2024-online-review-trends-75-trust-reviews/

Next In Queue Espisode Mentioned: https://youtu.be/SjswyMhuFX0?si=2qS9HdFfAMTFUcWz

LinkTree: https://linktr.ee/caffcx

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