Robot Customers
CX RIOT RADIO
English - January 25, 2023 15:48 - 15 minutes - 14.5 MB - ★★★★★ - 1 ratingCareers Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Running a Contact Center Team
Next Episode: The 5 Cardinal Rules for Amazing CSRs
In this episode of Caffeinated CX we talk about the RISE OF THE MACHINE CUSTOMERS, as discussed by James Dodkins in this video.
Are we really heading into a future where machine will talk to machine?
Let's talk about it.
https://linktr.ee/caffcx
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