RISE OF THE HUMAN CHATBOT

CX RIOT RADIO

English - December 07, 2022 15:37 - 8 minutes - 8.16 MB - ★★★★★ - 1 rating
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In this episode of Caffeinated CX we talk about THE RISE OF THE HUMAN CHATBOT and how some companies or managers want your live chat agents to use templates and copy/paste responses. Imagine doing Ctrl+C Ctrl+V ALL DAY. Why not just get a chatbot? It's probably cheaper.

https://linktr.ee/caffcx

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