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Personal Development in the Contact Center

CX RIOT RADIO

English - April 26, 2023 14:14 - 14 minutes - 13.3 MB - ★★★★★ - 1 rating
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Previous Episode: The Caffeinated CX Mindset
Next Episode: A Firestorm to Purify the Bane that Customer Service Drowns In

Here's a question: why does almost nobody offer personal development training for their contact center employees?


In this episode, we attempt to answer the question and give reasons why you should care about their personal and professional growth.




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