Overcoming Brown Friday
CX RIOT RADIO
English - November 22, 2023 14:54 - 8 minutes - 7.78 MB - ★★★★★ - 1 ratingCareers Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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The day after Thanksgiving, a day for shopping for some, the horrible clean up of family feasts gone to ..... for others.
In the trades, the day after Thanksgiving is known as BROWN FRIDAY, where the phones are blowing off the hook (that's an old outdated expression), the customers are panicked, and Uncle Buck is sitting in the corner embarrassed because his gluttony caused the bathroom to blow up.
Not to mention Aunt Sally put all the potato peels down the garbage disposal, but you know what?
That's our Aunt Sally for you.
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#brownfriday #customerexperience #customerservice
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