Increasing Empathy, Decreasing Effort

CX RIOT RADIO

English - March 15, 2023 15:19 - 17 minutes - 16.1 MB - ★★★★★ - 1 rating
Careers Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Sales Training for Plumbers w/Tony Gee

Next Episode: Taking Care of the Voice of Your Company with Zac Garside

On this episode of Caffeinated CX we talk about ways to improve your company's Customer Experience, namely improving the empathetic language used by the first contacts of the company and reducing customer effort.

Here's the Linktree

---

Support this podcast: https://podcasters.spotify.com/pod/show/caffeinatedcx/support