In Defense of the Dispatch Fee

English - May 25, 2022 14:12 - 21 minutes - 19.6 MB - ★★★★★ - 1 rating
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Previous Episode: Never Stop Training!!

This episode may be a little Trades-Centric. That's okay. Plumbing, HVAC, Electric, etc are cool.

Today we talk about the highly debated dispatch fee.

"What do you mean dispatch fee? You're gonna charge me to come out to my house?!"

Yeah, I used to feel the same about the dispatch fee.

But, thanks to data from ServiceTitan and hands on experience, I changed my tune. Maybe this episode will change your mind as well.

A dispatch fee can make a positive impact on the customer and employee experience.

https://linktr.ee/caffcx

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