Government Regulation in CX

CX RIOT RADIO

English - March 01, 2024 12:08 - 21 minutes - 19.8 MB - ★★★★★ - 1 rating
Careers Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: 4 Must-Haves in Your Call Center Training Curriculum

Next Episode: The Best KPIs to Track in a Blue Collar Call Center

Buy me a coffee: https://ko-fi.com/caffeinatedcx

Does CX need to be regulated by Big Brother or Daddy Government?

I go through this article https://ryanadvisory.com/ballot-box/ by the Ryan Strategic Advisory and find out.

The simple answer is: you first Big Daddy Government, you first.

If it didn't take me a day and a half to reach someone at LITERALLY ANY GOVERNMENT SERVICE I would take this kind of overstep a little bit more seriously.

Plus a mini-rant against outsourcing. Yup, making friends with this video.

Peter Ryan's LinkedIn: https://www.linkedin.com/in/peter-ryan-montreal/

Check out the Caffeinated CX Linktree: https://linktr.ee/caffcx

---

Support this podcast: https://podcasters.spotify.com/pod/show/caffeinatedcx/support