From Scripts to Subversion: Embracing Punk Rock Ethos for Customer Service and Branding Success

CX RIOT RADIO

English - June 14, 2023 16:45 - 9 minutes - 8.84 MB - ★★★★★ - 1 rating
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Previous Episode: Embracing the Minimum Effective Tech Stack

Next Episode: The Unfiltered Truth about Poor Customer Experience

In this electrifying episode we explore the intersection of punk rock, contact centers, and marketing to revolutionize customer engagement. Discover how embracing authenticity, empowerment, disruption, and social justice can elevate your contact center's customer service and brand engagement to new heights. Learn from inspiring stories of punk rock in action, and uncover practical strategies to challenge conformity, unleash innovation, and make a profound impact on both your customers and society. Join the rebellion and ignite a transformative journey in the world of punk rock contact centers and marketing.

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