CSR/DSR 2
CX RIOT RADIO
English - April 22, 2022 14:05 - 10 minutes - 9.44 MB - ★★★★★ - 1 ratingCareers Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The Positive Aspect of Negative Reviews
Next Episode: Contact Center Cybernetics
This one is a bit Trades-Centric but that's okay. Replace CSR and DSR with anything you choose.
Should Customer Service Reps and Dispatchers be in the same building, let alone the same room, or god forbid the same person?
Listen and find out.
https://linktr.ee/caffcx
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