This episode explores the crucial concept of connection in the realm of leadership, change management, and organisational success. Lee emphasises the significance of connecting people to the purpose, vision, and initiatives of a business to drive sustainable performance excellence. Through the framework of the four C's - connection, conversation, collaboration, and celebration/reflection - Lee explores how fostering strong connections among individuals and aligning behaviours with organisational goals are essential for achieving desired outcomes.  The episode underscores the necessity of aligning values with behaviours, fostering emotional connections, and continuously striving to improve connectivity within organisations to drive success.

KEY TAKEAWAYS

Connection is Key: Connection in leadership, change management, and overall business is essential for success 

The Four C's Framework: The four C's framework - Connection, Conversation, Collaboration, and Celebration & Reflection - is a high-level process for delivering sustainable performance excellence.

The Best Model: The Best Model focuses on connecting strategies and improvement initiatives to influence leadership behaviours, employee engagement, customer satisfaction, and ultimately, business targets.

Behavioural Alignment: Aligning company values with expected behaviours can be challenging, there is a need for clear communication and understanding to create a cohesive environment.

Future-Framing: Encouragement is needed to envision the future state of the organisation in terms of what will be seen, heard, and felt, and align improvement initiatives to create that desired future.

BEST MOMENTS

"Connection is absolutely key. And I guess if I was to do a word cloud of all of the podcasts, the nearly 300 podcasts, I think the word connection and connected would probably feature quite highly." 

"Connection is key. Why am I banging on about connection?" 

"Engagement is largely influenced by the behaviours of the people that we are working with."

"We need to connect the behaviours of all of our people. The environment that is being created to engage our employees." 

"Connect the dots to achieve success. Start with the behaviour and how we wanna be in it actually." 

HOST BIO

You can contact Lee Houghton on 07813342194 [email protected] https://www.linkedin.com/in/lhoughton/

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.