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Business of Tech

1,307 episodes - English - Latest episode: 14 days ago - ★★★★★ - 363 ratings

Each day, the flood of technology news hits. In an industry that always changes, those who deliver technology services need to focus on the information that matters to them. The Business of Tech podcast focuses on the news you need to know. Covering both the story and why it matters to the way services are created and delivered, channel veteran Dave Sobel brings you up to speed and gives you resources to go deeper. With insights and analysis, this five minute podcast focuses on the knowledge you need to be effective, profitable, and relevant.

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Episodes

Thu Apr-11-2024: Navigating the Copyright Minefield,AI Safety Research,AI Use Cases

April 11, 2024 22:00 - 13 minutes - 12.6 MB

Today's episode covers the challenges of navigating the copyright minefield and the impact of generative AI on content creation. Legislation targeting AI copyright compliance and fines for lack of creator disclosures is discussed. Kaseya introduces a generative AI assistant to empower sales teams, reducing documentation time.  Additionally, AI safety research is examined, revealing that only 2% of AI research is dedicated to the topic despite an increase in global AI safety research papers. ...

Wed Apr-10-2024: State of the Tech Workforce 2024,Cloud Cost Overruns, Geek Squad Layoffs

April 10, 2024 22:00 - 10 minutes - 9.48 MB

In this episode of the Business of Tech podcast, host Dave Sobel covers the state of the tech workforce in 2024, with predictions of 3% growth and 300,000 new tech positions. He discusses cloud cost overruns and IT leaders preparing for spending to exceed $1 trillion by 2026. Additionally, he highlights Best Buy's Geek Squad facing mass layoffs due to financial rebalancing and an AI focus. Dave also touches on recent data indicating fluctuations in job numbers and concerns about inflation in...

Understanding NIS2: A Deep Dive into European Cybersecurity Regulation with Erik Jan Frieser

April 08, 2024 06:00 - 14 minutes - 13 MB

On this bonus episode of the Business of Tech, Erik Jan Frieser joins host Dave Sobel to discuss the upcoming NIS2 regulation in Europe. They delve into the importance of compliance for customer safety and the impact of NIS2 directive on IT service providers. Tune in to learn more about navigating this regulatory landscape and staying compliant in the tech industry.   Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on htt...

Dave Sobel Appears on Slow Smoked Business with Jarrod Morgan

April 06, 2024 06:00 - 57 minutes - 52.3 MB

A feed drop of Slow-Smoked Business with Jarrod Morgan.     Dave appeared on Jarrod's show, Jarrod and Dave cook up tech insights and meats alike, discussing AI's impact, the evolution of social media, and the future of tech, all while smoking meats in their backyards.    Check out Jarrod: https://www.youtube.com/@slow-smokedbusinesswithjar2   Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.te...

Key Insights from the Service Leadership Compensation Report with Peter Kujawa

April 04, 2024 06:00 - 20 minutes - 18.5 MB

On this bonus episode of the Business of Tech, Peter Kujawa discusses the recent compensation report released by Service Leadership. The report covers insights on how compensation works, where increases are happening, remote work, unlimited PTO, and more. Tune in to discover key data points and trends in the industry. Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/   Do you want the show o...

Wed Apr-03-2024: Microsoft Changes 365 Offerings: Teams Separated, Copilot Updates, Nerdio Releases, CompTIA Embraces AI

April 03, 2024 21:00 - 25 minutes - 23.6 MB

On this episode of the Business of Tech Lounge, host Dave Sobel discusses Microsoft's changes to 365 offerings, Nerdio's new management tools, CompTIA embracing AI, insights from Peter Kujawa of Service Leadership, and NIS2 insight with Eric-Jean Frieser. The show also covers ConnectWise's annual MSP Threat Report, highlighting key cybersecurity incidents and trends from the past year, such as the focus on defense evasion tactics by threat actors. Stay informed and engaged with the latest te...

Navigating the AI Sales Revolution: Insights from Thomas Ryan

April 01, 2024 06:00 - 20 minutes - 18.7 MB

On this bonus episode of the Business of Tech, Thomas Ryan from Bigly Sales discusses the impact of AI sales agents on the sales process. Thomas explains how they automate the lead intake process using SMS, transforming how companies handle leads from various platforms like Facebook and TikTok. Tune in to learn more about the future of AI in sales! Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.t...

The Future of Managed Services Providers with Nick Lorizio

March 31, 2024 05:00 - 22 minutes - 20.3 MB

In this bonus episode of The Business of Tech, host Dave interviews Nick Lorizio, founder of Astute Technologists, a new managed services provider. Nick shares his journey from a business management and leadership major to the world of MSPs. He highlights the importance of human expertise in cybersecurity and discusses the role of managed services in small businesses. Tune in for insights into the evolving landscape of managed services with a fresh perspective from a young entrepreneur.  Su...

The Business of Tech Lounge - Wednesday, March 27 2024

March 30, 2024 06:00 - 34 minutes - 31.6 MB

On today's episode of the Business of Tech Lounge, Dave Sobel discusses new insights on compensation, running a business, and AI's impact on sales. Guests include Peter Kujawa, Fred Carey, Nick Lorizio, and Thomas Ryan. The episode covers AI-enhanced cybersecurity tools, waste management, and AI's potential impact on diets. N-Able shared its Ecoverse vision at the Empower event in Texas, focusing on transforming IT management for MSPs through integrations with Rewst and HaloPSA to streamline...

Fri Mar-29-2024: Federal Cybersecurity Regulations, AI Ethics, DEI Initiatives, and Tech Innovations

March 29, 2024 21:00 - 14 minutes - 13.6 MB

In this episode of the Business of Tech podcast, Dave Sobel covers three key topics: the release of best practices for MSP cybersecurity measures by CISA and the NSA, the Q1 2024 diversity report, and the emotional quotient of AI. Additionally, there's a discussion on the new rule for reporting cyber incidents in critical infrastructure organizations by CISA, impacting a wide range of entities, including small businesses.   Three things to know today 00:00 CISA and NSA Release Best Practi...

Thu Mar-28-2024: Generative AI Struggles and RPA's Future, Intel and Microsoft Define AI-Powered PC

March 28, 2024 21:00 - 10 minutes - 10 MB

Today's episode of the Business of Tech explores the challenges faced by startups and companies using generative AI, highlighting how the technology has not lived up to its initial hype. Intel and Microsoft are redefining AI-powered PCs, while automation and AI are poised to enhance RPA capabilities. Generative AI, particularly chatbots like ChatGPT, is experiencing criticism and setbacks, with concerns about errors, intellectual property, cost, and environmental impact. Some startups are st...

Wed Mar-27-2024: Combating Burnout in IT Teams, Cyber Insurance Reckoning, Gender Equity in Tech

March 27, 2024 21:00 - 11 minutes - 11.1 MB

Today's episode of the podcast covers the challenges IT teams face with burnout due to a war room incident management approach. A study by Dynatrace reveals how blame culture and disconnected teams contribute to this issue. The episode also discusses a decline in remote job postings on LinkedIn despite the demand for work flexibility and highlights gender equality views among tech professionals.   Three things to know today   00:00 Combating Burnout: IT Teams Suffer Under 'War-Room' Inci...

Tue Mar-26-2024: IT Leaders Regret AI Investments, CISA Budget Cuts, & Microsoft's New Era of Work

March 26, 2024 21:00 - 11 minutes - 10.5 MB

On today's episode, we discuss IT leaders' regrets over quick AI investments, CISA's budget cuts amid cyber threats, and Microsoft's new work era with NPUs. It's World Backup Day soon, prompting MSPs to engage customers on data protection. The challenges of hasty AI adoption are explored, along with the rise of chatbots using large language models. Stay informed with the latest tech insights and opportunities. Three things to know today   00:00 One-Quarter of IT Leaders Regret Hasty AI In...

Mon Mar-25-2024: Accenture Slashes Revenue Forecast, SolarWinds Sets Precedent, and Arrow Electronics Introduces AI Enhancements

March 25, 2024 21:00 - 10 minutes - 9.59 MB

In this episode of "The Business of Tech" podcast, host Dave Sobel covers the latest tech news, including Accenture slashing their revenue forecast, SolarWinds supporting U.S. cybersecurity efforts, and Arrow Electronics introducing AI-driven enhancements for cloud business management. The weekly market review discusses the performance of the Russell 2000 and S&P 600 indices. Accenture's revenue forecast cut is attributed to a slowdown in consulting demand, reflecting a broader trend in the ...

The Power of Cash Flow Over Profits with Fred Cary

March 23, 2024 06:00 - 18 minutes - 17.3 MB

On this bonus episode of the Business of Tech podcast, host Dave Sobel discusses the philosophy of "fuck average, be legendary" with guest Fred Kerry, CEO of IdeaPros. During our conversation, Fred shares the provocative origins of this motto and how it encapsulates the drive needed to achieve an extraordinary life. Supported by:  https://skykick.com/mspradio/  https://huntress.com/mspradio/    Looking for a link from the stories? The entire script of the show, with links to articles, a...

The Business of Tech Lounge - Wednesday, March 20 2024

March 23, 2024 05:00 - 26 minutes - 24.6 MB

On this episode of the Business of Tech Lounge, host Dave Sobel covers a range of topics, including preparedness for CMMC 2.0, training technicians to understand the business, and an interview preview with Fred Carey. The show also addresses listener questions and updates on Broadcom and VMware partners, McDonald's self-serve, and United Health. The episode highlights the support of Salesbuildr, the first Patreon vendor sponsor. Additionally, a major change in the real estate market is discu...

Fri Mar-22-2024: NIST Delays, Microsoft Suspends Cloud in Russia, Enforcing Software Agreements

March 22, 2024 21:00 - 11 minutes - 11.1 MB

Today's episode of the Business of Tech covers critical industry news. NIST's National Vulnerability Database is facing delays, impacting security efforts. Microsoft warns about cloud services in Russia due to European sanctions. Enforcing software agreements through resellers is a pivotal decision.  The NVD slowdown and its implications for security are discussed, along with criticism of MITRE for not addressing the issue. The episode also mentions CISA's budget requests, highlighting key c...

Thu Mar-21-2024: AI Hacking March Madness Bets, Tech Support Scam, Ransomware Battles, EU & Broadcom

March 21, 2024 21:00 - 12 minutes - 11.5 MB

In this episode of the Business of Tech podcast, Dave Sobel covers the rising cyber frauds impacting US businesses, ransomware gangs' battles, tech support scams leading to a $26 million FTC settlement, and an EU cloud trade body's call for an investigation into Broadcom's VMware licensing changes. Additionally, the impact of AI hacking on March Madness bets and Microsoft's warning of a phishing campaign targeting tax filers are discussed.   Four things to know today 00:00 AI Hacking on M...

Wed Mar-20-2024: Apple + Google, AI in Healthcare, Marketing, Sports, & Politics, Ingram Micro IPO?

March 20, 2024 21:00 - 12 minutes - 11.5 MB

On this episode of the Business of Tech podcast, key highlights include Apple negotiating to use Google's Gemini AI for Siri, the increasing use of AI in various industries such as healthcare, marketing, sports, and politics, and Ingram Micro's $8 billion IPO plans with Goldman Sachs and Morgan Stanley.  Additionally, Microsoft has upgraded the free version of Copilot to GPT-4 Turbo, enhancing its logical reasoning capabilities. Lastly, Apple is exploring incorporating Google Gemini into the...

Tue Mar-19-2024: Remote Work Trends: Layoffs & Promotions, 32 hr Work Weeks, AI Adoption & Copyright

March 19, 2024 21:00 - 12 minutes - 11.6 MB

Today on the Business of Tech podcast, Dave Sobel discusses the challenges remote employees face with higher layoff rates and lower promotion rates. Bernie Sanders and Alexandria Fain propose a shorter work week to address long hours compared to global peers. Additionally, generative AI adoption is recommended to combat slowdowns due to copyright concerns. Dave also delves into the impact of return-to-office mandates on firms' financial metrics and employee satisfaction levels. The episode e...

Mon Mar-18-2024: 2024 Economic Paradox, CompTIA: IT Channel Optimism, Microsoft's Co-Pilot Strategy

March 18, 2024 21:00 - 12 minutes - 12 MB

In this episode of "The Business of Tech," host Dave Sobel discusses the 2024 economic paradox, with rising inflation concerns conflicting with surging small business optimism. The episode covers CompTIA's report on the IT channel's optimism for AI and tech services growth, Microsoft's co-pilot strategy, Musk's open source gambit, and OpenAI's App Store impact.  The market review includes a drop in the Russell 2000 and S&P 600, despite small business confidence and consumer spending rising u...

Understanding the $100,000 Cost of CMMC 2.0 for MSPs with Mike Semel

March 17, 2024 06:00 - 23 minutes - 22 MB

On this bonus episode of The Business of Tech, Dave explores the buzz around regulation and CMMC 2.0 with guest Mike Semel. They discuss the $100,000 impact and the differences between CMMC 1.0 and 2.0, shedding light on the evolving cybersecurity landscape and its implications for MSPs across various industries. Tune in to gain insights on the changing regulatory environment and its potential effects on businesses.        Supported by:  https://huntress.com/mspradio/             ...

The Business of Tech Lounge - Wednesday, March 13 2024

March 16, 2024 06:00 - 32 minutes - 29.8 MB

In this episode of the Business of Tech Lounge, host Dave Sobel discusses a variety of topics relevant to the tech industry. The episode includes an analysis of a lawsuit involving a law firm and its IT provider, featuring insights from attorney Brad Gross. It delves into IDC data concerning the evolving role of the Chief Information Security Officer (CISO) and examines the allocation of budgets for cloud storage. Listeners will learn about Claude 3 and its ongoing testing phase. The episode...

Fri Mar-15-2024: Apple's Strategic Move in AI and FCC Redefines Broadband

March 15, 2024 21:00 - 12 minutes - 11.2 MB

Today's episode of the podcast discusses Apple's strategic move in AI with the acquisition of Darwin AI, signaling a focus on generative AI capabilities. The FCC redefines broadband with higher speed requirements, shifting to 100 down and 20 up. Other topics covered include navigating privacy regulations, IT spending trends, AI's cloud impact, and the quest for shared reality. Apple's acquisition of Darwin AI aims to enhance their generative AI capabilities, with Alexander Wong from Darwin A...

Thu Mar-14-2024: Devin's AI Autonomy, EU Sets Global Precedent on AI, AR/VR Headset Market

March 14, 2024 22:00 - 10 minutes - 10.1 MB

In this episode of the Business of Tech podcast, Dave Sobel highlights Devin's AI breakthrough in autonomously resolving engineering tasks, the EU's groundbreaking AI act for regulation, and the impressive 130% year-over-year growth in the AR-VR headset market.   Three things to know today   00:00 Devin's Breakthrough in AI: Resolving Over 13% of Engineering Tasks Autonomously 03:37 EU Sets Global Precedent with the World's First Major AI Act to Regulate Artificial Intelligence from 202...

Wed Mar-13-2024: Intel's AI PC Strategy, AI in Cyber, Int'l MSP news, & Accessibility Tech

March 13, 2024 22:00 - 11 minutes - 10.7 MB

On today's episode of The Business of Tech, we delve into Intel's vision of the AI PC as the future of computing, exploring the components that define it and how it will shape PCs moving forward. Additionally, we discuss key moves by tech giants like Solix, Raga AI, Salesforce, and Microsoft, as well as the PAX 8 event in New Zealand focusing on professional services post-divestiture. The episode also highlights technological advancements in accessibility, from speech assistance to hearing s...

Tue Mar-11-2024: CISA's Cybersecurity Workforce Challenges and AI Transformations, AI use cases

March 12, 2024 22:00 - 10 minutes - 10.1 MB

Today's episode of the Business of Tech covers the challenges facing CISA in improving cybersecurity workforce and collaboration, AI's impact on workplace dynamics, and the reality of AI in the fast-food industry. President Biden's call to ban AI voice impersonations and Oregon's new right to repair law are also discussed.   Three things to know today   00:00 Challenges Ahead for CISA as GAO Calls for Improved Cybersecurity Workforce and Collaboration 04:11 AI's Potential to Transform W...

Mon Mar-11-2024: AI and Cloud Solutions Drive MSP Revenue Growth, Tech Unemployment Rates Rise

March 11, 2024 22:00 - 12 minutes - 11.6 MB

In this episode host Dave Sobel discusses contrasting trends in the tech job market and the MSP sector's growth. Despite the overall job market's growth, tech occupations are facing an increase in unemployment rates. Meanwhile, MSPs are experiencing revenue growth driven by AI and cloud solutions, even as they navigate customer acquisition challenges  The episode delves into employment data with insights from the ADP employment report and the Fed's job report, noting a discrepancy in job ad...

Nature's Influence on Business Success: Insights from Tabitha Scott

March 10, 2024 06:00 - 18 minutes - 17.3 MB

Tabitha Scott, a thought leader and innovator, joins the podcast to discuss her upcoming book "Powering Change, the Hidden Resource to Unleash Potential, Productivity, and Profits," which explores the connection between nature's principles and business success. She introduces the concept of viewing businesses as living organisms, emphasizing that everything is made of the same energy.   Supported by: https://timezest.com/mspradio/ https://coreview.com/msp/   Looking for a link from the...

The Business of Tech Lounge - Wednesday, March 6 2024

March 09, 2024 06:00 - 26 minutes - 24.5 MB

Today on the Business of Tech Lounge, we delve into the AI opportunity, perspectives from the tech media, and insights from Rich Freeman of Channelholic. We discuss acquisitions versus private equity, reflecting on Elliot Holland's comments. Tabitha Scott offers a unique business perspective, and we explore the FCC's move on AI and the impact of the Affordable Connectivity Program. In our top story, Kaseya's 2024 MSP Benchmark Report reveals cybersecurity as a top revenue driver for 73% of m...

Fri Mar-8-2024:NIST Budget Cuts and AI Safety, Anthropic Claude 3, Future of Prompt Engineering

March 08, 2024 22:00 - 10 minutes - 9.79 MB

On today's episode of "The Business of Tech," host Dave Sobel discusses NIST's challenges with budget cuts and AI safety responsibilities. Anthropic launches Claude 3, surpassing GPT-4 and Gemini Ultra in AI benchmarks. The discussion highlights NIST's struggles with limited resources despite its critical role in AI oversight, potentially jeopardizing President Biden's AI regulation plans.   Three things to know today   00:00 NIST Struggles with Budget Cuts Amid Growing AI Safety Respons...

Thu Mar-7-2024: Election Security Update, Lawsuit Over Ransomware Breach, Zapier AI Workspace

March 07, 2024 22:00 - 9 minutes - 8.92 MB

On today's episode of the Business of Tech podcast, we cover the latest in election security, with no cyber or influence threats detected on Super Tuesday. A law firm targets an IT company and a protist in a lawsuit over a ransomware breach. Zapier introduced an AI workspace for code-free bot creation called Zapier Central. Additionally, senior leaders are burdened by software contract negotiations, according to Vertice Research. National security officials share guidance on implementing a z...

Wed Mar-6-2024: Taming Wage Inflation, Low Adoption of MFA in SMB, Apple's Vision Pro Niche Market

March 06, 2024 22:00 - 11 minutes - 10.9 MB

In this episode of the Business of Tech podcast, key topics include taming wage inflation based on insights from the 2024 IT solution provider compensation report. Additionally, the discussion covers the low adoption rate of multi-factor authentication by SMBs and the expected price model changes for Apple's Vision Pro niche market by 2027. Tune in for a detailed analysis of data reports and technology trends impacting the industry.   Three things to know today 00:00 Taming Wage Inflation...

Tue Mar-5-2024: Super Tuesday Vigilance, GitHub's Malware Onslaught, and GDPR's Unexpected Savings

March 05, 2024 22:00 - 10 minutes - 10.1 MB

In today's episode of the Business of Tech, Dave Sobel covers the intersection of politics and technology on Super Tuesday, highlighting the Cybersecurity and Infrastructure Security Agency's (CISA) efforts to secure the voting process against nation-state hackers and domestic threats. CISA has launched the Election Operations Center and an election resources page to tackle potential security issues. Additionally, the episode discusses the massive malware attack GitHub is currently battling,...

Mon Feb-4-2024: Psychology of Pricing, Copilot Lab & HP's Printer Subscription, Dell AI Vision

March 04, 2024 22:00 - 8 minutes - 8.18 MB

In this episode of the Business of Tech podcast, Dave Sobel covers the psychology of pricing, Wendy's surge pricing strategy, maximizing AI potential in business with insights from Copilot Lab and Copilot for OneDrive, HP's new printer subscription service, and Dell executives' long-term vision of computing.  The discussion delves into dynamic pricing and its implications, highlighting how Wendy's plans to implement surge pricing and offer discounts during slower times. The episode discusses...

The Art of Buying Businesses with No Money Down: Insights from Elliot Holland

March 03, 2024 06:00 - 20 minutes - 19.3 MB

Today's bonus episode of "The Business of Tech" features Elliot Holland, an expert in small business acquisitions. Elliot, a Harvard Business School alum, shares his insights on buying companies without traditional capital investment. Tune in to learn more about Elliot's unique approach to helping everyday business buyers close their first deal.  Supported by: https://coreview.com/msp/   Looking for a link from the stories? The entire script of the show, with links to articles, are posted...

The Business of Tech Lounge - Wednesday, Feb 28 2024

March 02, 2024 06:00 - 26 minutes - 23.8 MB

In the latest episode of the Business of Tech Lounge, it was announced that Syncro, a leading MSP platform, has appointed Michael George as its new CEO. With extensive experience in the technology industry, Michael George previously served as the CEO of Invicti Security and Continuum, driving significant growth and championing AI and automation initiatives in his previous roles. The discussion on the definition of a breach emphasized the importance of understanding the difference between an...

Fri Mar-1-2024: Borrowing Costs Impact, CoPilot for Finance & Windows 11 Updates, MSP 4.0, AI & More

March 01, 2024 22:00 - 10 minutes - 10 MB

In this episode of the Business of Tech podcast, Dave Sobel discusses rising borrowing costs impacting consumer sentiment and the untold economic story. Microsoft unveils Co-Pilot for finance and Windows 11. Plus, explore Friday Big Ideas on MSP 4.0, security, AI, and weight loss drugs. Research shows that higher borrowing costs have negatively affected consumer sentiment, with interest rate hikes impacting credit card and car loans. Stay informed on the latest economic trends and tech updat...

Thu Feb-29-2024: Mid-Market Challenges, PyRIT Toolkit, ASCII AI, CompTIA PIA Leadership Change

February 29, 2024 22:00 - 12 minutes - 11.7 MB

On today's episode of the Business of Tech podcast, key topics include the struggles of mid-market tech companies, the introduction of Microsoft's Pirate toolkit for enhancing AI security, the rise of fractional CAIOs for steering AI strategies, and updates from ASCII, CompTIA, PIA, and SILENCE laboratories. Market data from Canalys reveals a projected 20% growth in worldwide cloud service spending for 2024, with significant contributions from Amazon Web Services, Microsoft Azure, and Google...

Wed Feb-28-2024: Cybersecurity Framework 2.0 Unveiled, LockBit Comeback, KKR Acquiring VMWare ECU

February 28, 2024 22:00 - 10 minutes - 9.88 MB

On today's episode of the Business of Tech, key updates include the unveiling of Cybersecurity Framework 2.0 by the National Institute for Standards and Technology, addressing supply chain risks and introducing the govern function. Lockbit's resurgence and exploits targeting unpatched ConnectWise Screen Connect flaws are discussed. Additionally, KKR is set to acquire VMware's end-user computing business for $4 billion. The episode also delves into the Biden robocall incident and the implicat...

Tue Feb-27-2024: Congress' AI Task Force, Leveraging Gov't Initiatives, Cybersecurity Trends 2024

February 27, 2024 22:00 - 10 minutes - 9.38 MB

On today's episode, we explore key topics in the realm of cybersecurity and technology. We discuss leveraging government initiatives for enhancing IT service providers' cybersecurity defenses, the establishment of an AI task force by Congress, and the challenges of generative AI in tech interviews. Additionally, Gartner's top trends in cybersecurity for 2024, focusing on generative artificial intelligence, threat exposure management programs, and evolving identity and access management appro...

Mon Feb-26-2024: Google's Gemini AI Controversy, SMB Market Growth, Microsoft's Latest Integrations

February 26, 2024 22:00 - 11 minutes - 10.6 MB

Today's episode of The Business of Tech covers a survey revealing workers' fears and eagerness regarding AI tools, Google's pause on Gemini AI, and diverse AI use cases. The survey shows concerns about AI skill displacement but also a desire to use AI tools more, especially among younger workers. Confidence in AI may be growing, with professionals anticipating increased demand for their skills.   Three things to know today   00:00 Survey Reveals 43% of Workers Fear AI Skill Displacement,...

Lessons in Communication: An End Customer's Perspective on Working with an MSP with Tom Cahue

February 25, 2024 06:00 - 25 minutes - 23.3 MB

In this bonus episode of the Business of Tech, host Dave Sobel interviews Tom Cahue, IT Manager for the Mary Campbell Center. Tom shares his experiences as an end customer working with an MSP and discusses the importance of effective communication and clearly defining roles. He also highlights how his organization successfully navigated challenges and established a strong working relationship with their MSP.   Supported by:   https://huntress.com/mspradio/ https://coreview.com/msp/    ...

Lounge: Feb 21 2024: Negligence in Cybersecurity, Generative AI: Insights from Canalys Chief Analyst, and Vendor Program Changes

February 24, 2024 06:00 - 32 minutes - 30.1 MB

In this episode of the Business of Tech Lounge with Dave Sobel, the format is more interactive, allowing live viewers to ask questions and engage with guests. The discussion delves into the differences between MSPs and MSSPs, highlighting a case involving Accenture providing IT support services to Starwood and Marriott.  Jay McBain from Canalys discusses the opportunities and challenges in the AI space for solution providers. He highlighted the growth potential of generative AI and the need...

Fri Feb-23-2024: The Year of the Enterprise Browser | NVIDIA Earnings | Syncro CEO Transition

February 23, 2024 22:00 - 11 minutes - 10.7 MB

Today's episode discusses the rise of enterprise browsers in cybersecurity for 2024, highlighting the importance of built-in security features and the need for advanced measures due to increased hacking threats targeting browsers. Companies like Palo Alto Networks and Island are at the forefront of developing these browsers, with Atakama also beta-testing a product for managed services providers. Additionally, NVIDIA and N-Able earnings, Syncro CEO, and MSPX are covered, along with Friday Bi...

Thu Feb-22-2024: Law Enforcement Victory, ConnectWise Security Breach, Google's Gemini for Workspace

February 22, 2024 22:00 - 11 minutes - 10.8 MB

In this episode of the podcast, we cover significant developments in the tech world. The LockBit ransomware group has been dismantled by global law enforcement, ConnectWise responds to a security breach, Google introduces Gemini for Workspace, and Apple announces the PQ3 initiative to combat quantum computing threats.    Four things to know today   00:00 Global Law Enforcement Success: Lockbit Ransomware Group Dismantled 04:15 ConnectWise Takes Drastic Measures Amidst ScreenConnect Secu...

Wed Feb-21-2024: FTC's New Rules on AI Impersonation and Deepfakes, Adobe's AI-Powered Acrobat

February 21, 2024 22:00 - 11 minutes - 11 MB

On today's episode of the podcast, we discussed the FTC's proposed rules to combat AI impersonation and deepfake harms, Adobe's AI-powered enhancements to Acrobat, and Apple's challenges with Vision Pro. Additionally, we highlighted CoreView's M365 management platform for MSPs and the White House's focus on data privacy and security. Stay informed and visit coreview.com.msp for more details. Three things to know today   00:00 FTC Proposes New Rules to Tackle AI Impersonation and Protect C...

Tues Feb-20-2024:AI in Weather, Beauty, and Policing, Air Canada's AI fine, Partner Programs Galore

February 20, 2024 22:00 - 10 minutes - 9.83 MB

Today's episode of the Business of Tech covers a range of topics, including the impact of artificial intelligence on various industries, a fine imposed on Air Canada for chatbot misinformation, and security updates from ConnectWise.. The use of AI in federal weather forecasting is highlighted as a key development, showcasing how AI can enhance weather prediction models and improve forecasts. Four things to know today   00:00 Artificial Intelligence: A Catalyst for Change in Weather, Beaut...

The Importance of Churn and Retention: Lessons from the SaaS Market with Luke Diaz

February 18, 2024 04:00 - 22 minutes - 20.6 MB

In this bonus episode of the Business of Tech podcast, host Dave Sobel is joined by Luke Diaz, founder of DBT Ventures, to discuss customer success and SaaS trends. Luke shares his insights on the SaaS market and its focus on churn, highlighting the importance of retaining customers as managed services providers. With his expertise in scaling startups to over $100 million in ARR, Luke provides valuable insights on the dynamic environment of the SaaS industry. Tune in to learn more about cust...

The Business of Tech: Why Should You Care?

February 17, 2024 19:01 - 1 minute - 1.8 MB

Explore the strategies, challenges, and successes that define the tech landscape with Dave Sobel on "The Business of Tech" podcast. Gain insights on how managed services providers and IT outsourcing companies stay ahead in the ever-evolving world of technology. Join Dave as he uncovers the impact on businesses, careers, and the industry at large. Dive deeper into the future of technology and discover inspiring stories from tech leaders. Tune in for daily actionable insights and be part of th...

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