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Business of Insurance Podcast

74 episodes - English - Latest episode: 11 months ago - ★★★★★ - 20 ratings

Insurance conversations about what it is like to work in the industry. We talk with professionals who work in all aspects of the industry from direct writers to excess and surplus lines brokers and everyone in-between. If you want to learn more about the insurance industry, The Business of Insurance is the place to start.

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Episodes

Summary of Success

April 20, 2023 00:38 - 13 minutes - 8.71 MB

Episode 72 - If you’ve been listening to the last few episodes, we’ve been breaking down the steps you need to consider before starting a business. The concepts shared in these episodes are the foundation of building a successful business, no matter what kind. Bottom line in business is You Don’t Know What You Don’t Know You see, too many people jump into starting a business without doing any planning. Then they wonder why they aren’t finding success, as if business should just fall from...

Business Pre Planning Part 2

April 03, 2023 13:19 - 15 minutes - 10.2 MB

EP -71  If you haven't listened to episodes 65-71, they set the stage for this final episode on things to think about when starting your own insurance business. Regardless if you are starting an agency, an insurance company or a related business to the insurance industry like technology, claims or risk management, the concepts of starting a business are the same. These are discussed in these episodes and can help with your thought processes and planning. Pre-planning, part 2 provides ideas...

Business Pre Planning Part 1

March 27, 2023 02:47 - 9 minutes - 6.44 MB

EP - 70 This episode provides additional insight into starting your own business in the insurance industry. We'll cover ideas to help you map out the process over the course of several months so you don’t have to do everything at one time. We'll talk about tasks that can be broken down over 12 months or done in 30 days if you don't have much time. Month 1 -2  Define your ideas - what area are you going into? Agency, carrier, claims, Life, health, will you just do something like work co...

Who Should Be On Your Team

March 20, 2023 03:52 - 17 minutes - 10.9 MB

EP 69 - We get training for being an insurance agent but we don’t get training for being a business owner. They are two completely different hats. If you want to succeed in Business you need to have a team. I was recently listening to another podcast with an angel investor and she said the first thing she looks for is who is on the team and what is their experience. You need a team. It’s nice to think you can do everything yourself, but something will be lacking if you don’t bring on help....

Understanding The Business Owner Mindset

April 25, 2022 02:11 - 10 minutes - 7.85 MB

Today’s episode is one of several episodes about how to get started in the insurance business. I’m not talking about becoming an agent, I’m talking to those of you that are thinking about starting an agency, an insurance company, or an an insuretech business. There’s a lot more to hanging a shingle that says you are open. As part of the planning process for starting a business there are some concepts to consider, these are about yourself. As exciting as it is to start a business, there’s a...

How To Start A Business Without Failing

March 21, 2022 00:12 - 21 minutes - 14.9 MB

WHY DO BUSINESSES FAIL? EP 66 - In this episode, we are talking about the top 10 reaosns businesses fail and what you can do to keep your business from failing. This episode is one of several episodes about how to get started in the insurance business. I’m not talking about becoming an agent, I’m talking to those of you that are thinking about starting an agency, an insurance company, or an an insuretech business. These are real issues to consider. It’s geared for those of you who are ...

Don't Be Fooled By Entity Structures

March 07, 2022 01:43 - 14 minutes - 10.2 MB

SET UP YOUR BUSINESS PROPERLY EP 65 - Today’s episode is one of several episodes about how to get started in business. Some of you might be working for someone now and thinking about going off on your own and some of you might just be entering the industry and doing so as an independent. If you are in either of these two categories or if you are someone that works with agents that are working independently, this episode is for you.  I started in this industry on the property and casualty...

Entity Structures

March 07, 2022 01:43 - 14 minutes - 10.2 MB

SET UP YOUR BUSINESS PROPERLY EP 65 - Today’s episode is one of several episodes about how to get started in business. Some of you might be working for someone now and thinking about going off on your own and some of you might just be entering the industry and doing so as an independent. If you are in either of these two categories or if you are someone that works with agents that are working independently, this episode is for you.  I started in this industry on the property and casual...

Risk Management Basics

February 27, 2022 19:26 - 20 minutes - 13.4 MB

SMALL THINGS MAKE A BIG DIFFERENCE EP 64 - Todays episode was inspired by a recent CE class on Ethics. There were many great ideas shared, in a boring ethics class, but the tips I'm sharing today were from the discussion.  There was actually a list of 50 risk management tips and I've taken 10 of them and offered my thoughts on them from my own experience in the industry. States didn't always require ethics, it's only been a requirement for about 20 years. When I first entered the busin...

Making An Impact

February 14, 2022 01:07 - 11 minutes - 7.73 MB

THERE IS MORE TO THIS INDUSTRY THAN MAKING MONEY EP 63 - Like teachers, social workers and doctors and nurses, you have the power to make a difference. This episode provides three examples of how people have benefited from having a solid insurance policy and an agent that will works for them. It also talks about a few situations where agents need to do a little more to protect the people they serve. CHECK OUT OUR SPONSOR: insurancemailboxpower.com This is a mailing service I’ve been ...

Continuing Education Thoughts

February 07, 2022 01:38 - 18 minutes - 12.8 MB

STAYING FOCUSED ON A MONITOR FOR 8 HOURS EP 62 - This episode is about getting CE credits As a CIC, we are required to do annual updates and the classes are usually a deep dive into a topic that you won’t find elsewhere. I’ve done updates every year since 1992. In 2012 I did an update and received a certificate that I had been a CIC for 20 years. To my surprise that meant that I only had to do my CIC update every other year now, instead of every year.  This created CE issues for me bec...

Networking Tips For Beginners

January 31, 2022 03:01 - 21 minutes - 16.8 MB

HOW TO PREP FOR YOUR FIRST NETWORKING EVENT EP 61 - IF YOU ARE NEW TO NETWORKING, THIS EPISODE IS FOR YOU. My name is Debbie DeChambeau, I’m your host, I’m an entrepreneur, business advisor, insurance professional  and content creator. I want to inspire you to think differently and explore ideas that disrupt the status quo.  When I’m not helping individuals with insurance, I facilitate business development groups. Before COVID, they were all in person. Today, they are all virtual. I fa...

Marketing Results 2021

January 23, 2022 22:18 - 22 minutes - 16.3 MB

WHAT MARKETING TACTICS WERE EFFECTIVE IN 2021 EP - 60  When I first started this podcast, my plan was to focus on how amazing a career in this industry is. My business at the time was marketing, I helped companies attract new business. My goal was to work with insurance professionals and help them with marketing. Then, my mom got sick and I realized that it was time for me to get back into the insurance business. Ive been licensed for more than 30 years, but I took a detour…..and now I’m...

Contracts

June 22, 2021 02:51 - 19 minutes - 14.4 MB

CONTRACTS - DO YOU KNOW WHAT YOU ARE SIGNING? Do you know how it could impact your career? EP - 59 For this author, contracts are a sensitive topic. Almost a hot button. My major in college was law enforcement….I was facinated by reading case law, often which is developed because of contracts. As a Certified Insurance Counselor, that’s 90% of the training….what does the insurance contract say and how does it relate to what we as the agent do, what the insurance company does and what ...

Plans, Tactics and Shiny Objects

June 13, 2021 14:15 - 17 minutes - 14 MB

EP 58 - A Business Needs Prospects To Grow  What is the best way to find them? Is there a magic formula? That’s what we’ll be exploring in this episode of The Business of Insurance Podcast. If you are responsible for business development in your firm, then this episode is for you. In many of the insurance groups that I’m in, the one topic I see the most discussion around is marketing. It’s one of those aspects of being in business that people need to know about, because without some so...

Expand Your Knowledge

June 06, 2021 18:55 - 17 minutes - 12.8 MB

EP 57 Continuing Education for Insurance Professionals. I know, it’s a boring topic, but I hope to get you thinking outside the box today. Many of you listening might already be doing this, but let’s get more people heading this direction. Welcome to another episode of the Business of insurance podcast My name is Debbie DeChambeau, I’m the host of this podcast, I’m an entrepreneurer, business advisor, insurance professional  and content creator. I want to inspire you to think different...

The Benefits of Snail Mail

January 06, 2021 01:43 - 13 minutes - 9.97 MB

EP 56 - Are You Leveraging The Mailbox For Marketing? Are you taking advantage of snail mail to stand out? Birthday cards, holiday cards, postcards and even newsletters can be sent through the mail and have a big impact on your marketing efforts. Here’s an overview of what we discuss in this podcast episode. Holiday Cards There are many types of cards that you can send. If you want to stand out, consider these types of cards Seasons Greetings, Happy Holidays, Merry Christmas Thank...

I Passed My Life and Health Exam, Now What?

September 03, 2020 01:57 - 21 minutes - 15.5 MB

EP 55 I PASSED MY EXAM NOW WHAT? Life and Health This is the second part of our series on career opportunities in the insurance industry.  The focus is on the opportunities available to you as a life and health insurance agent. If you passed your property and casualty exam, be sure to listen to episode 54 where I talk about some of your options with that license. Life and health are completely different industries inside of the insurance world and both offer several options. So many ...

Passed My Exam - Property Casualty

August 24, 2020 01:50 - 25 minutes - 16.8 MB

EP 54 - I PASSED MY EXAM NOW WHAT?  Property & Casualty The topic in this episode is a suggestion from one of the apple podcast reviews (iTunes). I’ve also heard from people that are just studying for their test, so I thought I’d create an episode to give you some ideas for your next steps. Even if you have been in the industry for a while, you might listen as a refresher or share with someone you are mentoring.  If you are in sales or thinking about going into sales, I’ve included a f...

Power of the Inbox - Automation

July 02, 2020 21:19 - 19 minutes - 12.3 MB

EP 53 - AUTOMATING YOUR SYSTEMS This is the last episode in our email marketing series. If you haven’t listened to the others, I’d encourage you to start with episode 47 for the email marketing series and if you want to learn a little more about marketing, listen to episodes 44 and 45. The topic today is a little more advanced. With the exception of the concept around birthdays or anniversaries, I would not suggest you introduce this aspect of email marketing until you have your basic em...

Power of the Inbox - Growing Your List

June 21, 2020 18:11 - 19 minutes - 12.8 MB

EP 52 -  Collecting Email Addresses to GrowYour List This is the second to last episode in our email marketing series. If you haven’t listened to the others, I’d encourage you to start with episode 47 for the email marketing series and if you want to learn a little more about marketing, listen to episodes 44 and 45. In episode 47 we talked about list segmentation which is about managing your list, but it’s important to always be growing your list as well - why because that is new prospect...

Power of the Inbox - Campaigns

June 11, 2020 21:04 - 15 minutes - 10.1 MB

EP 51 -  PULLING IT ALL TOGETHER If this is your first joining us, welcome. If you are interested in marketing and specifically email marketing, I encourage you to check out episodes 45-now where we’ve talked about creating a marketing foundation, segmenting your list, metrics creating content and today we are going to talk about email campaigns.   I’ve used the term email campaigns in several episodes and said I'd would explain it…..so here’s the explanation. Each time you create an e...

Power of the Inbox - Creating Content

June 08, 2020 23:14 - 13 minutes - 8.14 MB

EP 50 - WHAT TO WRITE ABOUT This episode is for those of you who are business owners, marketing and sales.   This is the continuation of the series that started with episode 45 on marketing.  This episode takes a deeper dive into email marketing, specifically about creating content.  What will you write about? It’s one of the most asked questions  If you are just getting started, have  your staff go through their outbox and write down the topic of the last 10 emails they sent to cl...

Power of the Inbox - Metrics

June 01, 2020 21:07 - 12 minutes - 8.61 MB

EP 49 - Marketing is about Measuring. When it comes to email marketing, there are several metrics you can measure to determine how well your campaign did. It’s important to set goals for these metrics which will help you track the progress of your campaigns as well. If you are someone that has sent email campaigns in the past, this is something you want to look at for prior campaigns and future campaigns and for those of you that haven’t sent anything yet, this is information for when ...

Power of the Inbox - Choosing your ESP

May 29, 2020 01:37 - 7 minutes - 5.71 MB

EP 48 - WHAT ESP SHOULD YOU USE? This is the continuation of the series that started with episode 45 on marketing. Today we are talking about your ESP - your email service provider.  Maybe you have one that you already love but the question is, are you utilizing it to the best that you can. Maybe it’s time to take a refresher course with them. Maybe it’s time to upgrade to another platform.  I’m not going to tell you which platform to use but I am going to encourage you to make sure yo...

Power of The Inbox

May 17, 2020 18:03 - 15 minutes - 10.2 MB

EP 47 - THE IMPORTANCE OF EMAIL MARKETING AND SEGMENTING YOUR LIST This episode is being produced for those of you who are business owners, marketing and sales.   Listen to episode 45 before listening to this episode. Episode 46 is also worth listening to. In episode 45 we discuss the marketing foundation, identifying your ideal client,  getting your messaging right and creating some content: Do an email marketing website audit  Do a review of what you are giving away to get email a...

Power of The Inbox

May 17, 2020 18:03 - 15 minutes - 10.2 MB

EP 47 - THE IMPORTANCE OF EMAIL MARKETING AND SEGMENTING YOUR LIST This episode is being produced for those of you who are business owners, marketing and sales.   Listen to episode 45 before listening to this episode. Episode 46 is also worth listening to. In episode 45 we discuss the marketing foundation, identifying your ideal client,  getting your messaging right and creating some content: Do an email marketing website audit  Do a review of what you are giving away to get email a...

Special Announcement

May 11, 2020 16:25 - 8 minutes - 6.21 MB

EP 46 - JOIN OUR FACEBOOK GROUP If you are an agency owner, a sales professional or doing the marketing for your agency or company, this episode and the next few are intended to help you retain your current business and continue to add more clients during these challenging times and beyond. When this podcast first launched, we had a FB group but wasn’t promoted much.   Well with the coronavirus, it’s time to get it rolling again and you are the one that will benefit. It’s a way of givi...

Marketing Foundation

May 03, 2020 21:24 - 20 minutes - 13.2 MB

EP 45 - Develop your Marketing Foundation In this episode we discuss the importance of a marketing plan and why you need to have one. We discuss some of the components and offer ideas for building your strategy. While every good marketing campaign starts with a good plan, we also provide you with three items to complete to begin building out a successful email marketing campaign. WHAT YOU’LL LEARN FROM LISTENING Components of a Marketing Plan Identify your ideal client Develop your...

Pivot: Ramp Up Your Marketing

March 18, 2020 17:23 - 17 minutes - 12.6 MB

EP 44 - Things are changing rapidly with the coronavirus, so as business owners, it's time to pivot. It’s time to focus on your business even though everything around  you might seem a little crazy.  If you have been in the insurance industry for awhile, this is not the first time we’ve hit a rough patch. While this one might be more severe, we’ve had situations in the past that have had a big impact on business.  In the 70’s we had the oil crisis when gas was rationed. We could only pur...

Coronavirus Risk Management

March 05, 2020 21:50 - 8 minutes - 6.29 MB

EP 43 - This episode provides you with risk management ideas to consider in the event your office needs to shut down due to the coronavirus. Most people will telework but there are areas to address with this from servers to IP protocols, internet access to telephone trees.  Also consider remote calls, remote signatures and communicating with your business customers. The intent of the episode is to get business owners thinking. Better to be prepared than scramble at the last minute.. ...

Content As A Marketing Strategy

February 25, 2020 15:59 - 32 minutes - 22.3 MB

INSURANCE PODCAST WITH CHRISTIAN BRINDLE EP 42  - Our guest, Christian Brindle, is taking his content marketing to another level. His topic is boring to most yet his audience needs the information. Creating content has increased his business in ways that he never expected. Christian and I are part of a few FB groups focused on Medicare. When he was ready to publish his latest book, The Insurance Funnel: 9 Simple Tests Every Insurance Policy Must Pass Before Purchase, he asked if anyone h...

From Sales To Masterminds and The Advisor

February 19, 2020 03:03 - 27 minutes - 19.8 MB

EP 41 - If you haven’t listened to episode 40,  it would help set the scenario for the conversation in this episode. Welcome listeners from Agency Nation. In January we were added as a content contributor and they are promoting this podcast to their audience. Agency Nation is also producing their own podcast and there are a few other podcasts on the platform, so check it out if you aren’t familiar with them.  The core of this podcast is to talk about why the insurance industry is such a ...

A Conversation About Sales

February 12, 2020 16:24 - 28 minutes - 19.1 MB

PLANNING FOR A NEW SALES PRODUCER WITH REMMIE BUTCHKO EP 40 - Our guest, Remmie Butchko, is the CEO of Georgetown Insurance located in Silver Spring MD. In this episode, he talks about his career first as a producer then as an agency principal and the road to success.   QUESTIONS WE ASK Describe your current position  How did you end up in this profession? What do you like about what you are doing? What do you wish you’d known before you started in this position Where do you see...

Developing Your Skills

January 21, 2020 00:13 - 30 minutes - 18.8 MB

EP 39- A conversation about working in this amazing industry. This industry is actively recruiting for talent but insurance isn’t a profession that many people think about when they are in high school or college. Many people enter this industry by chance or because their parents were in the business. Once they dive in, most people love it. The cool thing about the industry is all of the options.  Today's guest didn’t have the typical career path. Her experience might be helpful to someon...

Playlist Ideas for 2020

January 02, 2020 19:06 - 11 minutes - 7.78 MB

EP - 38 In this episode, you’ll learn about a few the hosts favorite podcasts of 2019 and the value they can bring to you as an insurance agent.  FAVORITE PODCASTS BUSINESS AND INSPIRATION BRIAN BUFFINI - I’ve been a fan of Buffini for a long time. It’s the one podcast I look forward to every week...It plays every Tuesday  morning. His methodology is so simple. His podcast is usually very inspiring and he has some great guests. While his message is  primarily focused on the real estate...

Planning Ideas 2019

December 14, 2019 00:13 - 23 minutes - 15.3 MB

EP - 37  Ideas to consider as you plan for next year and information for whenever you feel you need to make some changes.  While most people do the goal setting at the end or beginning of the year, it can be done at any time. Don’t just look at your sales goals, look at your productivity goals, your team goals and hopefully your marketing goals. Don’t forget about those personal goals too!. Regardless of your position in the insurance industry, you should have some sort of plan to foll...

Caregiving and Insurance

November 30, 2019 23:42 - 18 minutes - 11.6 MB

EP - 36  What happens when your life is turned upside down because you have to care for a family member?  In this episode, our host, Debbie DeChambeau, talks about the challenges and joys of caregiving and how it can impact a professional life. She provides ideas for talking to your clients and prospects about taking steps to prepare for the difficult times. This isn’t an episode on financial planning,  just thinking bigger. You’ll find ideas for helping your clients and having an advisor ...

Who Owns The Marketing

September 10, 2019 16:16 - 12 minutes - 9.84 MB

ARE YOU PROTECTING YOUR MEDIA? EP 35 - In this episode of The Business of Insurance Podcast, Debbie DeChambeau discusses concepts that agency principals and marketing professionals need to consider around the content being created. With marketing platforms changing faster than most people can keep up with, it is often hard to understand their impact right away. For example, if your employee creates their own brand on social media in an effort to attract new business, do you own it or is ...

Path To Leadership

August 26, 2019 18:34 - 38 minutes - 26.5 MB

INTERNSHIPS, LEADERSHIP AND UNDERWRITING Ep 34 - The core of this podcast is to talk about Insurance and what an amazing industry it is. From talking to company employees, association staff and those that are contributing to the industry.  Our guests in this episode are both underwriters and members of IAIP. From their start as interns to their adventure into the agency side, they provide a unique perspective into many aspects of the insurance industry. In this conversation we discuss:...

Beyond Digital

July 31, 2019 02:56 - 27 minutes - 21 MB

TAKE YOUR ONLINE CONNECTIONS OFFLINE EP 33 - Today we are talking about growing your business using an old fashioned tried and true method, by referrals.  WHAT YOU’LL LEARN FROM LISTENING Specific strategies for building your referral marketing plan Ideas for getting in front of the people that can refer you business Suggestions on how to have an effective first meeting with your strategic partners who can refer you business Tactics for adding value that will build effective relat...

Generating Revenue With LinkedIn

June 18, 2019 03:16 - 38 minutes - 27.8 MB

  EP 32 - If you are an insurance professional, an agent bringing in new business or the principal of an insurance agency, this episode is for you. If you aren't in the insurance business, but want to learn more about LinkedIn, you will find a lot of value in this podcast episode. Our guest today is Karen Yankovich. We met last fall at a podcast conference. She is a LinkedIn expert helping professionals build a profile and utilize the platform for business development.  She is a fellow...

Why Gruntwork Matters

May 08, 2019 23:26 - 14 minutes - 10.3 MB

LEADERS UNDERSTAND THE VALUE OF HARD WORK WITH JESSICA PRUITT EP 31 - Jessica Pruitt president of Lebanon Insurance agency. She was recruited from a fast food restaurant, worked her way through different departments and is now owns  the insurance agency. Jessica discusses the work she did over the years that she thinks positioned her for being the right person to run the agency. Her office is located in a part of Virginia that is somewhat old school, so she had to deal with prospects and...

Online And Offline Marketing Strategies

April 30, 2019 23:50 - 15 minutes - 11.3 MB

DIFFERENT MARKETING IDEAS FOR INSURANCE EP 30 - This episode is a follow up conversation to episode 29. If you didn’t listen, I would encourage you to listen to my conversation with Ben Page before listening to this one, so that the concepts will make more sense. Normally I would offer my thoughts at the end of the episode, but since our conversation was so long, and believe it or not, I edited out about 15 minutes worth, I decided to make it a two part series to be more respectful of yo...

Escape the Price Battlefield

April 16, 2019 12:51 - 38 minutes - 28.7 MB

DO YOU QUOTE INSURANCE OR OFFER SOLUTIONS? A CONVERSATION WITH BEN PAGE Episode 29 - Taking control of the conversation instead of just doing what everyone else is doing will set you apart from your competitors. Creating your own process takes time and effort, but in the long run, you will develop clients that want to work with you because of how you treat them, not just because of the price you offer. When talking to a prospect, if you are offering proposals because that’s what they are...

Human Resources

March 25, 2019 02:19 - 14 minutes - 10.4 MB

YOU DON'T KNOW WHAT YOU DON'T KNOW WITH NICOLE ORISME Episode 28 - Today’s episode is a little different. It’s an edited replay from one of my other podcasts, called Business in Real Life. I feel like this is a topic that is beneficial to insurance agents so I’m sharing it on this podcast. If you are an agency principal, particularly one that is somewhat new or focused on personal lines instead of business insurance, you might not be as up to speed on HR issues as you need to be. This c...

New Insurance Producer

March 16, 2019 01:54 - 24 minutes - 17.4 MB

TIPS FOR THE NEW PRODUCER WITH KOURTNEY MORTIMER Episode 27 - What’s it like to be fresh out of college and selling insurance? Our guest today talks about some of the challenges and opportunities she’s having. Kourtney Mortimer was a marketing major in college and after one summer internship, she knew a desk job wasn’t in her future. After 3 interviews she was hired as a producer with a wonderful agency. They’ve provided her with a lot of opportunities, from sales training to networking....

Intellectual Property

February 26, 2019 20:18 - 33 minutes - 24.6 MB

Should You Trademark Your Business Name? Episode 26 - This is a replay of an interview that I did on another podcast I produce called Business In Real Life. Our guest is an intellectual property attorney and the information was great for business owners. Since you, the business of insurance podcast listener might be working with other business owners, or you might be a business owner yourself, I thought I would share the episode here. It’s so important to understand why intellectual pr...

Listening

February 23, 2019 21:40 - 13 minutes - 10.2 MB

INSURANCE PODCAST WITH SANDRA BIAGINI Episode 25 - In this episode of The Business of Insurance Podcast, our guest, Sandra Biagini of Progressive Insurance, talks about how she helps her agents. In addition, we explore the training she received for the position as well as some of the resources she has in her toolbox. Something exciting about this conversation is that she was promoted the morning of this recording. She was super excited, as she should have been. At the end of the conversa...

Stop Selling Start Advising

February 15, 2019 22:51 - 10 minutes - 7.8 MB

ARE YOU AN AGENT OR AN ADVISOR? Episode 24 - How you position yourself with your clients makes the difference on being perceived as any 800 number or an ongoing valuable advisor. If you are an insurance professional, an agent bringing in new business or the principal of an insurance agency, this episode is for you. In this episode of the Business of Insurance podcast, we are talking about life insurance and other planning that everyone should be discussing with their clients. It’s ea...

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