Business Done Differently with Jesse Cole
93 episodes - English - Latest episode: almost 5 years ago - ★★★★★ - 33 ratingsOn Business Done Differently Jesse Cole speaks with successful entrepreneurs who are standing out in business and in life by thinking differently. We believe that to stand out you have to take risks and challenge the status quo. On the show, we uncover the secret tips, tactics and characteristics of our guests with unusual questions and unique segments. This is not your typical business show asking typical interview questions.
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Episodes
183: Season Two Finale: The Greatest Lessons On Customer And Employee Experience
July 24, 2019 07:00 - 40 minutes - 37.6 MBBusiness Done Differently Podcast has definitely come a long way. With over 100 episodes, we have heard from some of the best gurus in business share their experiences and stories. In praise of that, host Jesse Cole, together with his wife, Emily, look back on some of the best lessons that specifically apply on customer service and employee experience – from Cameron Herold on having a Vivid Vision, Scott McKain on finding what’s ticking people off, and Jason Friedman on the customer experien...
182: The Power Of Purposeful Recognition with David Novak
July 17, 2019 07:00 - 43 minutes - 40.3 MBEveryone wants to be seen and heard. When people are recognized, they’re going to feel valued, they’re going to feel appreciated, and they will give you back the results you want. Leading people through recognition will always generate positivity in any workspace. David Novak, the Founder, and CEO of oGoLead and the Co-Founder and former CEO of Yum! Brands shares how he got to where he is right now and how he led others to be on a similar level. Coming from a humble background, David never e...
181: How To Make Your Customers Your Marketers with Mark Schaefer
July 10, 2019 07:00 - 40 minutes - 37.5 MBAs technology evolves, more and more customers are moving ahead and controlling marketing. Mark Schaefer, known as The Marketing Man, discusses the steps in getting your customers to do the marketing for your business. Giving long-term value to customers is appealing and creating ‘wow’ moments by incorporating the idea of belonging is the best way to approach such change. Mark goes into how marketing is more efficient when used for promoting unforgettable emotional experiences of your custom...
180: User Generated Content with Tyler Anderson - Casual Fridays
July 03, 2019 07:00 - 47 minutes - 43.6 MBScaling organically in in social media has been tough for the last couple of years. That is why we have to think of a different approach on how to scale organically. Tyler Anderson, speaker, social media marketing entrepreneur, and CEO of Casual Fridays, speaks about leveraging user-generated content to grow organically on social media. Tyler points out the difference between what the brand has to say versus what the customers have to say. Moreover, he discusses the importance of testimonial...
179: The Proven Customer Experience Formula with Jason Friedman
June 26, 2019 07:00 - 52 minutes - 48.6 MBThere are so many ways to achieve a successful campaign and a promising business, and top ratings on customer satisfaction is a major indicator of a successful marketing experience. Jason Friedman founder and CEO of CXFormula talks about the impacts of his experience to his own ventures while sharing the aspects that held him back. As he notes the importance of secretly shopping your business and reverse engineering the customer experience, he also discusses why business owners should incent...
178: Uncovering The Truth Behind The Masks Philip McKernan
June 19, 2019 07:00 - 57 minutes - 52.7 MBTeaching others how to be receptive and active in materializing goals in business and in life is what coaches do best. Inspirational speaker, writer, and filmmaker Philip McKernan talks about uncovering the truth and the importance of sharing emotions. He shares about wearing different masks that has been exhausting him his whole life and how he handled this, and delves deeper about the changes he made in his professional life that led him towards coaching. Philip says self-diagnosis and sel...
177: A Different Approach To Content Marketing with Marcus Sheridan
June 12, 2019 07:00 - 47 minutes - 43.4 MBOne of the ways to attract and retain a potential or current customer is through content marketing wherein you provide them with valuable, consistent, and relevant content. Marcus Sheridan, content marketing expert and the author of the book They Ask You Answer, gives us more insight about what content marketing is and why we need to make them human-based. Marcus walks us through the time when his swimming pool company has been affected by The Great Recession in 2008 and how he used it as an...
176: Humanitarian Hearing Healthcare: The Unheard Adventures with Nora Stewart
June 05, 2019 07:00 - 29 minutes - 27.1 MBHuman beings desire to be heard, but not all of us are fortunate enough to have the gift of hearing. Audiologists take their profession seriously not just to care about hearing healthcare, but to care about the people that had fallen in the gaps and have no access to the kind of treatment that most of us are blessed to have. One of these compassionate people is Nora Stewart, Chief Vision Officer of Entheos Audiology Cooperative. Nora walks us through how they treat their patients exceptional...
175: Adding A Slice Of Fun And Authenticity To Your Business with Nick Sarillo
May 29, 2019 07:00 - 42 minutes - 39.5 MBInstilling authenticity in a service business is one thing; adding fun to it is another. Incorporating this culture in a business is crucial to its success and growth. Nick Sarillo introduced both values to his restaurant, and no wonder it has become one of the top ten busiest independent pizza restaurants in the United States. Nick is the Founder and CEO of Nick’s Pizza and Pub. He’s also the bestselling author of Slice of Pie. Nick imparts how he made “fun” a part of their culture and show...
174: How Leaders Can Build Culture Within Their Team with Jon Gordon
May 22, 2019 07:00 - 27 minutes - 25.8 MBJon Gordon, a successful author who has published numerous bestselling books including The Energy Bus, has worked with numerous Fortune 500 companies and some of the top sports teams in the world. In this insightful conversation, John talks about the importance of cultivating a culture in your team and gives advice on how leaders can build one. He brushes on the power of authenticity, accountability, and vulnerability in creating meaningful relationships. He also tackles why having connectio...
173: Be Your Customer’s Hero: The Secret Sauce To Great Customer Service with Adam Toporek
May 15, 2019 07:00 - 44 minutes - 40.7 MBNothing matters more than making people feel like they matter especially customers who are buying or getting your products or services. Adam Toporek, keynote speaker, workshop leader, and the author of Be Your Customer's Hero, takes us into the world of customer service. Every customer is different from the other, and being a frontline employee may be a challenging job because you must know how to interact with each of them. Adam shares how you can win at customer service by being a hero to ...
172: Empathy: Leading With The Heart with Claude Silver
May 08, 2019 07:00 - 40 minutes - 37.4 MBHow do you turn your people into champions? Core values differ from one company to another, and that is expected. Leading by example is one that is proven effective, but leading with empathy is absolutely something that will move mountains. In the end, people need people that will listen and then do something. Claude Silver, the Chief Heart Officer of VaynerMedia, gives us a glimpse of their workplace culture as she emphasizes diversity, empathy, and positivity. Known as the right-hand woman...
171: The Show Business Philosophy: Creating Emotional Connection with Scott McKain
May 01, 2019 07:00 - 47 minutes - 43.9 MBAll businesses have different strategies that work for them. That said, it all boils down to getting customers engaged and increasing profits. What could be the strategy that stands out? It is undoubtedly an emotional connection, and Scott McKain would totally tie in. The bestselling author of ALL Business is Show Business, Scott gives us a sneak peek of what entrepreneurs and business owners can take away from his book to create an impactful strategy that would win the hearts of customers. ...
170: The People Business: Wisdom From Great Leaders with Pat Williams
April 24, 2019 07:00 - 40 minutes - 37.4 MBIn the business for the people, Pat Williams, best-selling author and co-founder of Orlando Magic, shares some great wisdom about what it is to create customer experience. Pat shows how sports is not just all about the players in the field. Rather, it is also about the experience people get when watching. He gives us a view on what it takes to do that and then takes us into his best-selling books and hands out valuable lessons he learned from amazing people, from Bill Veeck to Walt Disney. P...
169: Choose To Win with Tom Ziglar
April 17, 2019 07:00 - 46 minutes - 43 MBWe always have an option in life. We can choose to win or to lose. When we choose the right things, life tends to work out and a lot better way. Tom Ziglar, CEO of Ziglar Inc., talks about his book, Choose to Win: Transform Your Life One Simple Choice at a Time, a game-changing book about transformation and winning at life. He also shares why he wrote the book and explores the concepts of changing our mindset, what's holding people back, finding an accountability partner, problem finders ver...
168: Triggering Word Of Mouth with Jay Baer
April 10, 2019 07:00 - 42 minutes - 38.8 MBTraditional marketing by word of mouth will always be considered as the number one way through which we move people to make decisions. Jay Baer, a top expert on word of mouth marketing and a New York Times bestselling author, shares how word of mouth is incredibly important to every business. He states that 60% to 80% of business comes from referral or talk, and 50% of all purchases are influenced by word of mouth. Jay shares how you can leverage word of mouth to grow your brand and have suc...
167: Culture Counts: Scribe’s Principles And Core Values with Tucker Max
April 03, 2019 07:00 - 51 minutes - 47 MBSome leaders lead and some serve. Some of them had their vision turned into a success story and took full credit for it since it was their idea all along anyway, but some never bother because they knew deep inside they weren’t the right person to lead. One such person is Tucker Max, Scribe Media’s Co-Founder and Director of Product, who fired himself from his vision and gave the CEO title to the person he knew is worthy. As he shares the full story behind this, Tucker dives into their ten co...
166: What Winning Looks Like with Anekia Boatwright-McGhee
March 27, 2019 07:00 - 50 minutes - 46.6 MBStanding from a culture of greatness, Anekia Boatwright-McGhee - president of Rebecca Padgett School of Performing Arts and a national trainer/speaker for John Maxwell and Jack Canfield - shares what winning looks like in her company and tells us of the profound effects it does towards her team. She takes us to the things she learned about herself that put her to where she is now in business, recalling lessons from her mom to never lose sight of things that matter most in the midst of succes...
165: The Power Of Culture And Employee Experience with Robert Glazer
March 20, 2019 07:00 - 45 minutes - 42.1 MBThe success of a business goes back to the kind of culture it has and the employee experience it provides. After all, if the people are motivated to do their work, then it brings out the best of the entire organization. Robert Glazer, top expert on culture and employee experience as well as founder and CEO of Acceleration Partners, lets us in on how he does culture that makes his company achieve a number of wins and recognition. Robert talks about the unique things they do in the company, hi...
164: Creating A Positive Workplace Culture with Eric Chester
March 13, 2019 07:00 - 48 minutes - 44.7 MBOur biggest fans are our own people. If we put them first in everything we do, that takes care of the customers. Hall of Fame speaker and best-selling author Eric Chester is the go-to person for workplace culture and employee engagement. He’s worked with who's who in the business world. Eric dives into employee engagement, the seven cultural pillars, what employees want these days, how to find and keep great people, and some of the things some companies are doing to make their culture amazin...
163: Building Meaningful Connections: The Journey Of The Greatest Connector with Jayson Gaignard
March 06, 2019 07:00 - 54 minutes - 49.8 MBNever did anyone go wrong with building relationships and meaningful connections. Jayson Gaignard, known as The Greatest Connector, hosts the most exclusive events called the Mastermind Talks (MMT) where he connects and brings brilliant minds together. Jayson shares his amazing journey to success – from a soaring business to being buried in debt. Find out how Jayson was able to rise up again to claim a newfound victory by building connections. Love the show? Subscribe, rate, review, and sha...
162: Leadership By Service: The Secret Of Great Leaders with Ken Blanchard
February 27, 2019 07:00 - 49 minutes - 45.4 MBThe business world has been so much of a concrete jungle where leaders, customers and employees are boxed by walls that were built to separate them from one another. However, what's the need for these walls when we can instead create bridges to build good relationships and be one family? Sought-after author, speaker, and business consultant Ken Blanchard teaches leadership by service where leaders serve the employees and create raving fans out of them and the customers. Ken has published ove...
161: Standing Out In Business with Brian Scudamore
February 20, 2019 07:00 - 43 minutes - 39.7 MBNot one who remains in the status quo, Brian Scudamore, founder of 1-800-GOT-JUNK?, narrates his personal experience towards reaching his big vision and success in life. Beginning with guerilla marketing, he talks about doing crazy things and standing out in business, embracing the ridiculous and having fun. Brian shares the things he says to franchise owners to succeed in generating buzz while laying down some of the ads that greatly made a difference. Brian also talks about the four Hs - h...
160: Giving Intangible Experiences In Hospitality with Chip Conley
February 13, 2019 07:00 - 44 minutes - 41.1 MBAs the world becomes more global, many people have become more acquainted with the importance of having great experiences as they visit different places. At the heart of their wandering hearts are the places that they are to call their home away from home, the hotels and other places they are received to spend both night and day. Getting down to understanding how to create and give great intangible experiences in hospitality industries is the founder of Joie de Vivre and Head of Global Hospi...
159: Mapping Out Experiences with Donna Cutting
February 06, 2019 07:00 - 52 minutes - 48.1 MBSuccessful businesses know how to provide great customer experiences. Founder and CEO of Red-Carpet Learning Systems, Inc., Donna Cutting is no stranger to this. Working about making people feel significant, she talks about rolling down the red carpet in business and mapping out experiences to people. She gives us a peek into her book, 501 Ways to Roll Out the Red Carpet for Your Customers, as she shares some examples of businesses who have done it right—from Mama D’s and The Asheville Theat...
158: Candle Lab’s Unique Customer Experience with Steve Weaver
January 30, 2019 07:00 - 43 minutes - 40.4 MBPremium gourmet candles that you custom mix come with the little details that make you never want to go back to candles off the shelf – superior pens to decorate the label, premium-grade tissue that wrap the candles, even the apron of the store attendants and the way they do their greeting. Every one of those things reflects on the overall brand and the product quality. Steve Weaver, owner of Candle Lab, makes sure they’re not just selling $21 candles but also creating a unique customer exp...
157: Michel Falcon on Creating A People First Culture Within A Business
January 23, 2019 07:00 - 49 minutes - 45.3 MBSuccessful businesses last because people admire them just as they prioritize the experiences served. Owner of successful restaurants, Baro and Petty Cash, Michel Falcon shares his secret sauce, the people first culture. Aligning the company’s purpose with their employees', Michel talks about the seven-step interview process that determines the people who will become a part of their team. He puts forward the importance of getting to know the people you are working with as opposed to merely h...
156: Cultivating The Customer Service Experience with John DiJulius
January 16, 2019 07:00 - 42 minutes - 39.6 MBWe are all into the customer service experience. Many companies and people talk about customer service, but they don't make it their brand. John DiJulius has made his whole business life all about customer experience. John is a keynote speaker, international customer experience consultant, and the bestselling author of three books, including The Customer Service Revolution. He works with world-class companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, Chick-f...
155: Writing Your Business’ Future Down with Cameron Herold
January 09, 2019 07:00 - 26 minutes - 24.7 MBPart of business is looking out into the future, that is why we have all of these vision statements around. However, what most entrepreneurs miss is the aspect of actually laying down into details what that future is. As a result, no one in the company knows exactly what they are working towards in each step. Known around the world as the CEO Whisperer and marketing and PR expert, Cameron Herold talks about leaning out into the future and getting the employees to own the outcome and the resu...
154: Season Two Of Business Done Differently: The Customer/Employee Experience
January 07, 2019 15:06 - 1 minute - 1.9 MBGet ready to stand out, be different, have fun, and make an impact on people's lives as Business Done Differently is back for season two. Join Jesse Cole as he focuses solely on customer and employee experience. Be inspired and learn from first-hand experience as he brings on special guests, including Ken Blanchard, Chip Conley, John DiJulius, Cameron Herold, and more. Enjoy and start taking action as Jesse dives deep in what led these entrepreneurs and authors to success, and how they share...
153: The Best of BDD | Final Episode
September 03, 2018 11:11 - 46 minutes - 42.7 MBWith over a hundred episodes, Business Done Differently has reached the end of its first season. Today, Emily and Jesse Cole take a trip down memory lane and reminisce on some of the best lessons they've had throughout the journey. "Be you. Be authentic. Be real." - Jesse Cole on a lesson from Business Done Differently Emily and Jesse Cole - Doing and Learning Jesse went into podcasting without really knowing what he wanted out of it. But it's one of the many concepts that he, his wife, ...
152 : Don Yaeger - What Makes Great Performers Stand Out
August 20, 2018 07:00 - 57 minutes - 53.2 MBDon Yaeger is an award-winning keynote speaker and 11-time bestselling author. His books are among the best ones for building a successful culture. Today, he discusses the habits and DNA that set great teams apart. "While profit is an important piece of your road map, it cannot be the only map that tells you whether you are hitting the right treasure or not." - Don Yaeger The Great Team Concept Don retired from Sports Illustrated 10 years ago. In the process, he began sharing his knowled...
151: David Ragosa and Carlo Ruggiero - Franchising One Cone at a Time
August 13, 2018 07:00 - 46 minutes - 43 MBDavid Ragosa and Carlo Ruggiero are reinventing the way Americans eat one of the most iconic foods in the world. They are the founders of Kono Pizza, or pizza in a cone. Kono Pizza is setting up franchises in the country, building it one cone at a time. "For me, there are few factors: faith, patience, passion, and a ton of perseverance." - Carlo Ruggiero of Kono Pizza on building a culture Kono Pizza - It's About Delivery David and Carlo's product is revolutionary. It took the necessary p...
150: Jon Vroman - Make Moments Meaningful
August 06, 2018 07:00 - 54 minutes - 50.6 MBJon Vroman founded the Front Row Foundation with the vision to help create life-changing moments for people in need. A motivational speaker, he shares the same language as Jesse Cole. He believes in the power of moments, putting people first and making these moments daily. Jon is the author of the bestselling book, The Front Row Factor. "How can I consciously create, experience and celebrate the meaningful moments of life?" - Jon Vroman Jon Vroman - Turning Now into Wow Front Row helps p...
149: Dan Cockerell - Magic Culture and Customer Service
July 30, 2018 07:00 - 47 minutes - 43.6 MBDan Cockerell worked for Disney for 26 years. He started as a parking attendant, finishing his career as the Vice President of Magic Kingdom with 12,000 cast members. Today, he sits with Jesse Cole to share how working together with his crew has helped solidify magic customer service and company culture. "No one at Disney gets anything done by themselves." - Dan Cockerell Dan Cockerell - Walking the Park Even after he became a VP, Dan never let go of the little things that make the magic ...
148 : Chris McCluskey - Turn Your Potential into Reality
July 23, 2018 07:00 - 55 minutes - 51.6 MBChris McCluskey is a visionary thought leader frequently cited as "The Father of Christian Coaching." His ability to niche down and create a lifestyle business and movement has made him stand out in business and in life. In today's episode, he joins Jesse Cole to discuss how it's possible to go all-in on family and creating the lifestyle of your dreams. "The real learning of anything starts when you begin doing it." - Chris McCluskey Chris McCluskey - Training Coaches from Home Chris oper...
147 : Stephan Aarstol - Five-Hour Workday Genius
July 16, 2018 07:00 - 45 minutes - 42.1 MBStephan Aarstol is the CEO and Founder of Tower Paddle Boards. He is the genius behind the five-hour workday, which has revolutionized the entrepreneurial industry. Today he shares with Jesse Cole the story of this innovative move and the purpose that drives him to perfect the experience for both his customers and employees. "We needed to really start measuring things by gross happiness product as opposed to just GDP." - Stephan Aarstol Stephan Aarstol - Eight-Hour Workdays are Unfounded ...
146 : Randy Cohen - Show Up with Swagger
July 09, 2018 07:00 - 43 minutes - 40.5 MBRandy Cohen is the CEO of TicketCity, one of the largest ticket reselling companies in the country. Since its founding in 1990, the company has served over one million customers and sold over four million tickets. Today, Randy joins Jesse Cole to talk about how he's committed to showing up with swagger in everything he does for his customers and employees. His books, Ticket to the Limit and Show Up With Swagger detail his blueprint to success. "Don't be afraid to take chances. You gotta be...
145 : Geoff Blades - Do What You Want to Stand Out
July 02, 2018 07:00 - 43 minutes - 40.4 MBGeoff Blades is a personal development guru who’s an absolute inspiration and content machine. A former investment banker, he is now one of the top CEOs all over the world. His bestselling books, Do What You Want and The Trump Presidential Playbook are available for you to dive into and learn a thing or two about grabbing attention to bolster your endeavors. Geoff Blades - Getting What You Work For Coming from a working class background, Geoff learned from an early age what it takes t...
Christopher Wirth - Accountable, No-Quit Coaching | Ep. 144
June 25, 2018 06:00 - 44 minutes - 41.3 MBChristopher Wirth is the founder and president of No Quit Living. He is also the host of the eponymous podcast that rated as a Top 50 Business Podcast on iTunes. A former coach of the AAU, as well as in high school and college levels, he has now upped his game by being a coach in the business world. A Love for Coaching Growing up, Christopher loved basketball. He reached the peak of his career as a player in high school, which eventually gave way to his career as a coach during summer when...
143 Darren Ross Service Freak
June 18, 2018 06:00 - 56 minutes - 52.5 MBDarren Ross is the COO of the Magic Castle Hotel in Hollywood CA. His hotel has been rated number 1 or number 2 in all of the Los Angeles area by TripAdvisor. It’s been featured in the best-selling book, The Power of Moments by Dan and Chip Heath. Darren is also the Chief Executive Freak of Service Freak Hospitality, a hotel management company. “Companies are afraid to do this (free items) because they are thinking short-term profits over long-term plans.” - Jesse Cole Jesse recently staye...
142: Piyush Patel - How to Create a Culture That Matters
June 11, 2018 07:00 - 48 minutes - 44.8 MBPiyush Patel is the founder of Digital-Tutors, a company providing e-learning opportunities for visual effects artists specializing in film and video games. He has built a culture founded on mutual respect and orange-induced creativity that continues to guarantee success for him and his flock. His book, Lead Your Tribe, Love Your Work is up for grabs on Amazon! “I found out that my biggest competitive advantage was my culture.” - Piyush Patel Piyush Patel - Orange for Creativity Th...
141: Jordan Harbinger - Starting Differently
June 04, 2018 15:25 - 41 minutes - 38.2 MBJordan Harbinger is the host of The Jordan Harbinger Show Podcast where the most successful people in the world have been guests. With his unique way of starting up things and forging relationships, he has become an indispensable force in the business industry. “Instead of giving up or cramming himself [like], you know, the square peg to a round hole, he forged his own path.” - Jordan Harbinger Jordan Harbinger - Hacking the System Jordan confesses that he wasn’t exactly a self-starte...
140 : Dov Baron - On Purpose and Loyalty
May 28, 2018 07:00 - 54 minutes - 50.3 MBDov Baron is the host and executive producer of Leadership and Loyalty Show. His podcast has earned him not only accolades but a huge following of leaders on all levels of success as well. He is a leader among leaders, whose purpose-driven life has made him stand out in his career. He is the bestselling author of Fiercely Loyal: How High Performing Companies Develop and Retain Top Talent. Dov Baron - The Fall That Changed Everything There are moments in our lives that we always remember, ...
139 : Mike Ganino - Culture of Clarity
May 21, 2018 07:00 - 55 minutes - 50.9 MBMike Ganino is obsessed with culture. He breathes it and lives it, proven by his keynote motivational speeches and his fascination with improv theater. His experience in hospitality has let him grow iconic brands, and now he’s turned to aid people in understanding how a culture can run a company. His book, Company Culture for Dummies, has hit the shelves! Check it out! Mike Ganino - Stories by Employees Matter Mike gained his extensive knowledge about company culture from his first-hand e...
138 : Nathan Hirsch - Hiring Right
May 14, 2018 07:00 - 44 minutes - 41 MBNathan Hirsch is the remote hiring expert and Chief Executive Officer of FreeeUp. Together with his solid and passionate team, he manages over a thousand remote freelancers from every corner of the world. His company has risen to become one of the most reputable freelance hiring agencies, serving as a bridge to ensure that clients and freelancers find the right fit for them. Nathan Hirsch - From Seller to Freelance Hiring Nathan began his entrepreneurship as a seller in Amazon but ultimate...
137 : Jeff Haden - Act to Motivate
May 07, 2018 07:00 - 51 minutes - 47.2 MBJeff Haden wrote his way up. He’s a man who can teach us a thing or two about putting plans into perspective and embracing the not-so-unique process towards success. A contributing editor to Inc., he’s done differently by sticking to a model and learning from the pros. His book, The Motivation Myth: How High Achievers Really Set Themselves Up to Win, has made it to the best sellers list of New York Times, Wall Street Journal, and Amazon, helping thousands of people in working to achieve the...
136 : Billy Gene Shaw - Entertain, Educate and Execute
April 30, 2018 07:00 - 40 minutes - 37.3 MBBilly Gene Shaw is known as the Facebook marketing guy, having founded the advertising agency that is Billy Gene Is Marketing Inc. Owning and living the word itself, he has risen through the ranks by being a little bit crazy, ultimately making it his mission to disrupt the educational system and offer the kind of teaching people deserve and will get them the skills they need in order to grow their business. “Sell or be sold.” - Billy Gene Shaw Billy Gene Shaw - I Am Marketing Billy starte...
135 : Tom Rubens - Coaching Lifeness
April 23, 2018 07:00 - 56 minutes - 51.7 MBTom Rubens has founded, bought, sold, and managed businesses in industries as diverse as a commodity trading company, a real estate brokerage, investment groups, and minor league baseball and basketball franchises. His four decades in business have taught him the painful yet profitable lesson that you have to look beyond the balance sheet and address the big problems that drag down organizations including the health of those running it. His book, Lifeness, is an Amazon #1 Bestseller and the...
134 : John Ruhlin - Client Retention Expert
April 16, 2018 07:00 - 45 minutes - 42.3 MBJohn Ruhlin has worked with the who's who creating amazing gift strategies for client growth and retention. Today, he breaks down how anyone-from mail clerk to managing director-can master the magic of Giftology. John Ruhlin - Creating Advocates Gifts are not only for your client. They are also for your client's spouse, assistant or their team members, the "inner circle". If you take care of the [client's] entire family, everything else in business seems to take care of itself. - John Ruh...