How Consumers Are Searching For and Evaluating Local Businesses, With Laura Nelson

Consumers see right through the traditional advertisement. Potential customers are going to seek out your customer reviews – whether you want them to or not. Word-of-mouth marketing, or referral marketing is the cheapest and best way to get new customers. So, how can you get in front of this, practice transparency, and make your customer experience as […]

The post How Consumers Are Searching For and Evaluating Local Businesses, With Laura Nelson first appeared on Business Creators Radio Show with Adam Hommey.

Consumers see right through the traditional advertisement.

Potential customers are going to seek out your customer reviews – whether you want them to or not.

Word-of-mouth marketing, or referral marketing is the cheapest and best way to get new customers.

So, how can you get in front of this, practice transparency, and make your customer experience as seamless as possible?

Feature a couple of your negative reviews (yeah – I said it) to make your testimonials page really stand out from the rest. By including these, you’re saying “hey – we heard you, and here’s what we’re working on,” and that, in combination with the clear emphasis on transparency, will go a long way.

Marketing expert, Laura Nelson joins Adam to discuss:

What local businesses should do to build word of mouth and market their businesses to attract more customers
How consumers are searching for and evaluating local businesses
The most important criteria that business owners need to know
The newest trends in local marketing for 2022
What business owners shouldn’t do when making marketing investments
And so much more!

Jump on the review wagon and grab some new customers! Tune in.

The post How Consumers Are Searching For and Evaluating Local Businesses, With Laura Nelson first appeared on Business Creators Radio Show with Adam Hommey.