Using Avid Ratings to Improve the Customer Experience
Building Sustainably
English - September 23, 2022 20:00 - 14 minutes - 9.93 MB - ★★★★★ - 7 ratingsHome & Garden Leisure Science home building home new home home construction green building sustainability high performance home energy efficiency homes new homes Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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In this episode, Tim O’Brien talks about our process for surveying customers throughout their new home journey, including design, construction, and customer care. Through the use of third-party surveys from Avid Ratings, which is a comprehensive customer experience surveying platform, we have consistently improved on our commitment to deliver extraordinary experiences to our customers.