Total Quality Management in Construction: A Review of the Journey

Building Sustainably

English - April 28, 2022 20:00 - 30 minutes - 21.1 MB - ★★★★★ - 7 ratings
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Previous Episode: The McKenzie Regional Workforce Center

Next Episode: Total Quality Management in Construction: A Review of the Journey (Part 2)

In this part one of this three part episode, Tim O’Brien is joined by president of TrueNorth Development, Scott Sedam, to discuss the history of the Total Quality Management (TQM) model, and how companies were able to improve products, process, and profits through a focus on quality.