Total Quality Management
Building Sustainably
English - November 19, 2021 20:00 - 40 minutes - 28.1 MB - ★★★★★ - 7 ratingsHome & Garden Leisure Science home building home new home home construction green building sustainability high performance home energy efficiency homes new homes Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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In this episode, Tim O’Brien explains the TQM (total quality management) approach as a management system for a customer-focused organization that involves all employees in continual improvement. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization. Tim explores the history of this approach, and how we implement it into Tim O’Brien Homes to deliver value to our employees, Trade Partners, and customers.