Basecamp | Hiring | How to have a calm company

This week Jon and Justin discussed:

BasecampNote: we recorded this before Casey Newton's second article on Basecamp came out.Also: this article is a really thoughtful take on the whole situation.Ruby/Rails open source world.https://discuss.rubyonrails.org/t/effect-of-the-last-week-on-ruby-on-rails/77702 SO EXCITED: HELEN IS ON THE TEAM! 🎉https://transistor.fm/helen/ Cost/benefit analysisIt’s really difficult to make that calculation: should we commit to this? How do we know that the cost will be worth the benefit?For example, we could invest $100k + 6 months of time into building a mobile app for private podcasts, under the assumption that it will increase the number of private podcast customers we get. But what you don’t see is:How much time + energy does it really take to build it?Does it attract the wrong customers?How much time + energy does it take to support it?How does it affect the fun + calm of running the app?Is all that effort really worth it?Apple’s latest release is badSo many bugs from Apple: https://transistor.fm/apple-podcasts-problem/ One bug in Spotify: https://transistor.fm/spotify-bug/ 

What should we talk about next?

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