Sarah Richards 'Content Design. What is it? And why it's so f#cking important in the delivery of a product and service'

Bringing Design Closer with Gerry Scullion

English - August 14, 2018 05:00 - 30 minutes - ★★★★★ - 1 rating
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Previous Episode: Victor Rodrigues 'Building a Design capability inside Cochlear'

Next Episode: Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'

Hello and welcome to another episode of ‘This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. Recently I caught up with Sarah Richards in London. Sarah's a founder of Content Design in London, an organisation focused on delivering content designed training courses as well as working with organisations to help build the content design function internally.

Sarah previously held the role of head content design within the GDS, the government digital services team for the gov.uk. And in this conversation we actually go back in time to discuss what that was like, working with people who had no idea what content design was and how Sarah worked around that. Also joining in in this conversation was Joris Beets, international service design director for EY Seren in London.

Sarah on Twitter

Content Design website

Buy 'Content Design' the book (Amazon UK)

Joris on Twitter

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Sarah on Twitter
Content Design website
Buy 'Content Design' the book (Amazon UK)
Joris on Twitter

Sarah Richards 'Content Design. What is it? And why it's so f#cking important in the delivery of a product and service'

Bringing Design Closer with Gerry Scullion

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