Chris Gray 'Dealing with PTSD as a result of working as a social media content moderator'

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Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of embedding the design within organisations. 

In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that looks like on a granular level, in terms of the processes involved in a ‘day in the life’ type conversation. We speak about what led to the final days of Chris’s employment and also what followed for Chris in terms of impact on his life - that’s resulted in Chris taking legal action and bringing Facebook (along with many others) to court. 

I should point out that there are topics in this conversation that may act as a trigger for some people, and if listening with children, may not be appropriate. 

[email protected] 

Tickets for the This is HCD 'Design Politics Conference' are on sale now. June 16-18 - live.thisishcd.com

This is HCD Podcast Network

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Talking Shop with Andy Polaine and Gerry Scullion

Decoding Culture with Dr. John Curran

NEW: World Wide Waste with Gerry McGovern

NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess

Connect with This is HCD

Follow This is HCD us on Twitter

Follow This is HCD on Instagram

Sign up for our newsletter (we have lots of design giveaways!)

Join the practitioner community on This is HCD Slack Channel

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Learn more about your ad choices. Visit megaphone.fm/adchoices

Enjoy our content? Support This is HCD by becoming a Premium Member

Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of embedding the design within organisations. 

In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that looks like on a granular level, in terms of the processes involved in a ‘day in the life’ type conversation. We speak about what led to the final days of Chris’s employment and also what followed for Chris in terms of impact on his life - that’s resulted in Chris taking legal action and bringing Facebook (along with many others) to court. 

I should point out that there are topics in this conversation that may act as a trigger for some people, and if listening with children, may not be appropriate. 

[email protected] 

Tickets for the This is HCD 'Design Politics Conference' are on sale now. June 16-18 - live.thisishcd.com

This is HCD Podcast Network

EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine

NEW: Moments of Change with Melanie Rayment

Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern

NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess

Connect with This is HCD

Follow This is HCD us on Twitter

Follow This is HCD on Instagram

Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel

Read articles on our This is HCD Network on Medium

Learn more about your ad choices. Visit megaphone.fm/adchoices