Creating “Magic” First Impressions

Host Christy Van Der Westheuizen shares how first impressions play a HUGE role in the sales outcomes of senior living.  

 “It will be someone’s first time to Disneyland every single day.” - Walt Disney

How does this inspire your commitment to creating positive first impressions in your own community? 

Here’s what Disney does to create magical first impressions and an immeasurable customer experience:

1.  Create immersive and magical experiences

2.  Details, details, details (even the trash can is important!)

3.  Involve every team member

4.  Personalization (“where’s the WOW factor?”) is key

5.  Leverage technology

For more information, read the entire inspiration article here.

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