Speaking with those who passed at their own hand, it's sometimes hard to remember that they didn't know much about our real-life as souls before they ended their lives here, they thought THIS was their life and there was no way out of where they were in their head.  Everything is so clear to them now. I can speak to this with personal experience as my grandfather ended his life when I was 4. I don't remember much about him but I now communicate with him and he told me almost the same thing as Chris and others, they didn't know they had choices. Most people have no idea what this life is, who they are, why they are here. 
Chris Cornell gets it and he wants to help you get it too.