Communication is Key - Christopher Letts

Communication is Key with Christopher Letts

Being able to communicate effectively is perhaps the most important of all life skills. Today’s guest is Christopher Letts, Chairman and past President of ACG Detroit. In this episode, we discuss the importance of communication as a professional. Chris shares some thoughts on how to improve this critical skill set, firstly from the perspective of public speaking, and then in the context of interpersonal communication and the written word. Prepare, practice, learn from your mistakes, learn from others, and don’t be afraid to be vulnerable! Vulnerability and transparency are important in breaking down barriers in communication, and putting in the time and effort to improve your spoken and written communication can differentiate you from your competition. More on effective communication from Chris Letts in this powerful and important episode; don’t miss it!

 
Key Points From This Episode:

The value and power of communication and what it means to Chris in his career.How Chris anticipates and addresses the anxiety and physical response to public speaking.Controlling responses through repetition and preparing properly for public speaking events.Learn from failure, watch recordings of yourself, and don’t be afraid to make mistakes.Chris cites Winston Churchill as an inspiration for his own communication evolution.Communicating with executives and clients – know your audience and find consensus.The importance of vulnerability and transparency to break down barriers in communication.The fine line between confidence and arrogance and knowing when to admit you are wrong.Written communication like email, text, or long-form communication – be clear and concise!Reflective communication – understanding how someone communicates and applying it.What Chris has learned about control in long-form communication through practice.Good public speaking and written communication skills are ways to differentiate yourself from your competition in nearly any industry.How to ensure that others interpret what you say correctly by listening and asking questions.

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