Salesforce Execs Unpack How Automation and AI Deliver Success Now for Service Teams

Blazing Trails

English - November 23, 2022 13:00 - 19 minutes - 17.8 MB - ★★★★ - 368 ratings
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Previous Episode: The Metaverse And The Future Of Consumer Engagement with Erika Wykes-Sneyd, Marc Mathieu and Devin Wenig

Next Episode: Re-Release: Seth Godin and Brian Solis: How to Better Connect to Your Customers

Today’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate and tightening operational budgets. But Salesforce Service Cloud CEO Clara Shih and Global Innovation Evangelist Brian Solis see automation and AI as a solution. On this episode they explain how you can drive growth by empowering agents to do more with less, increase efficiencies by streamlining time-intensive processes, and deliver immediate cost savings to organizations across every industry. Tune in to find out more!