S1 E13: Is Enterprise Security ‘Shelf’ware meant to be bought but not used?

This interview was a lot of fun.

Enterprises frequently buy security products with the best of intentions, but they end up being abandoned. Sometimes the product never makes it out of the box and into the rack. What factors contribute towards security shelfware and what can be done by both vendors and enterprises to avoid this happening? If it has happened how can you reverse it?What are the top security products that end up on the shelf or marginally used?