Episode 21: Going Inside with Nicole Cox of Ontrak, Inc.

Nicole Cox is the Head of Talent Acquisition at Ontrak, Inc. She is an experienced TA operations leader drawing her experience from the agency, RPO, and contract recruitment space, primarily in healthcare and biotech. Nicole helped establish and grow Decision Toolbox before their acquisition by Engage2Excel in 2016 and was their Chief Talent Officer.

Nicole left E2E in 2019 to go “inside” for the first time in her career and now leads the daunting but exciting process of establishing the TA function - the people, process, and technology to power growth for Ontrak into the future. Her guiding principle: “Design what you want or you deal with what you get.”

Nicole shares her perspective on what makes a great recruiter, why curiosity matters in TA leadership, and how feedback is essential for growth. In her words, “Anybody looking to grow their TA career needs to focus on listening, observing, partnering up with some really good mentors and continuously asking for feedback in areas to improve.”

Topics Discussed:

How COVID-19 has impacted the Ontrak team
Why good recruiters are always curious
Creating a customized approach for the candidate experience
Why diversity matters more than ever in leadership
Self-awareness as a path to becoming a better leader
Stepping into uncomfortable spaces to increase performance

Connect with Nicole Cox

Twitter: https://twitter.com/nicolecox1
LinkedIn: https://www.linkedin.com/in/nicolecox2/?jobid=1234

Connect with OnTrak

Website: https://www.linkedin.com/company/catasys/
LinkedIn: https://catasys.com/?utm_source=LinkedIn&utm_medium=catasys_homepage

Connect with Erin Peterson

Erin is a Talent Acquisition Consultant, Interim Leader, and RPO Advisor with PeopleResults. She has led TA and RPO globally for some of the most successful organizations in the world including Accenture, Aon Hewitt, and Amazon.

She translates her unique global experience to help clients with TA strategy, employment branding, onboarding, candidate experience, and recruitment process outsourcing (RPO) decisions.

Connect on Social
Website: https://www.people-results.com
LinkedIn: linkedin.com/in/erinpeterson
Twitter: https://twitter.com/ErinMcPeterson