Customer of the Future

Big Conversations

English - March 29, 2021 11:23 - 27 minutes - 25.6 MB
Business Society & Culture Places & Travel rail railway trains business economy Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Next Episode: What Next For The High Street?

Rail Delivery Group - the organisation that brings together the companies that run Britain’s railway - speaks to the CEO of Institute of Customer Service, Jo Causon, about how the pandemic has shaped customers' needs, and how industry can respond and rise to the challenge of meeting these demands as we start to emerge from lockdown.

Hosted on Acast. See acast.com/privacy for more information.