BCWG S6:E17 Mike Ward - People & Communication are the keys to Facility Maintenance
Talking Clean in a Dirty World
English - March 02, 2022 21:34 - 23 minutes - 31.5 MBBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Next Episode: BCWG S6:E18 Sean DeVore ”The New Warm Call”
"People & Communication is top of the list," says Mike Ward, a Facilities Manager at a school district in Central Ohio.
"I think we have gotten too comfortable with an email or text," Mike says.
Do you know what ALL CAPS mean in an email? Mike explains.
We need to get to know people better in order to have harmony in our communication.
Mike has been in facility maintenance for over 21 years and uses surveys with everyone, including surveys that focus on positive reinforcement.
Mike outlines 3 short surveys you can use.
You can reach out to Mike here: [email protected]
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