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246. Good Coaching vs Good Member Experience
Best Hour of Their Day | Podcast
English - June 01, 2020 14:00 - 37 minutes - 34.7 MB - ★★★★★ - 293 ratingsHealth & Fitness interview health comedy entrepreneurship business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 245. Continuing Education
Next Episode: 247. Mental Health
Todd and Fern discuss the nuances of evaluating a good coach and evaluating the member experience. Every gym touts their "Coaching and Community". it doesn't mean anything unless we measure and define it. In this episode they discuss some measurable aspects of "presence and attitude" of the 6 criteria covered in the CFL2 course. This one is important to thinking about, identify, quantify and measure.
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