How to Build a Nationally Recognized Vacation Rental Management Company (That Actually Works)

Meet Ashley Ching, co-founder of Inhaven, a trailblazing company with ambitious plans to set new standards in the vacation rental industry. 

If you've ever booked a vacation rental and found it lacking in comfort or consistency, you'll understand the frustration that led Ashley to start Inhaven.

With a background in merchandising and a deep understanding of the hospitality sector, Ashley is on a mission to professionalize vacation rentals by focusing on the essential aspects of a stay: bed, bath, and kitchen.

In this conversion, Ashley shares her insights on why standardizing these elements can elevate the entire vacation rental experience, drawing parallels to the evolution of the hotel industry.

Discover how Inhaven is partnering with local property managers to implement these standards and ensure that every guest enjoys a reliably excellent stay, no matter where they book.

Ashley also dives into the challenges of scaling a vacation rental management company and why local expertise is crucial for delivering exceptional hospitality. Whether you're a property manager looking to enhance your offerings or a traveler seeking a more predictable vacation rental experience, this episode is packed with valuable insights and innovative ideas.

Tune in to learn how Inhaven is paving the way for a new era in vacation rentals, where comfort and quality are no longer a luxury but a standard.

It’s a tall order, but, if she and the Inhaven team can do it, they’ll be the first company in the space to truly build the Marriott for Vacation Rentals. 

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Connect with Ashley

This episode is brought to you by our friends at Turno. 

Turno is the smartest way to schedule, pay, and find vacation rental cleaners — think of Turno as an Uber or Task Rabbit for STR hosts. 

Simply create an account, describe your listing’s cleaning needs, and Turno will match you with cleaners near you. 

Turno offers simple, affordable pricing for STR hosts of any size. Single property accounts and Marketplace users get access to all the platform’s tools and features for FREE. And they make working with your existing teams easy too, with plans as low as just $6/month per property.

Learn more and earn a $150 Amazon Gift Card after you complete your first cleaning. 

Have you signed up for Ping yet?

Ping makes it easy for guests to be notified when their favorite Airbnbs become available — and it's the secret tool the best Airbnb hosts use to maximize bookings.

Sign up today at bnbping.com

Want to book a consulting brainstorm with Zach?

Send him an email directly at [email protected] or complete this payment link and get immediate access to his schedule where you can book some time with him!

About the Show

Behind the Stays is brought to you by StayWatch. StayWatch brings you the best deals on stays across Airbnb, Vrbo, and Booking.com that align with your travel preferences.

Planning a beach trip for the fam in a couple of months?  Create a Trip on StayWatch and get a curated list of deals that match your criteria sent to you every day.

Perhaps you just want to be notified anytime there’s a great deal on a stay in San Diego, the Blue Ridge Mountains, Bali, or the Texas Hill Country?  Watch a Destination on StayWatch and get the coolest deals on stays that match what you’re looking for every day, every week, or every month!

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Behind the Stays is hosted by Zach Busekrus, co-founder of Sponstayneous, you can connect with him on Twitter at @zboozee.