Behind The Smiles: With Dr. Gina Dorfman
156 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 30 ratingsJoin Dr. Gina Dorfman as she interviews some of the greatest minds in dentistry. From background stories to practice management and clinical topics, you'll listen to valuable insights from the people who are doing extraordinary things in dentistry. This podcast is brought to you by YAPI, a paperless dental software company. Learn more at yapiapp.com.
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Episodes
Starting Your Startup with Jayme Amos
January 12, 2022 03:00 - 1 hour - 44.2 MBMaking the leap from associate dentist to startup owner is a scary prospect, and many of us focus on the wrong things when embarking on this adventure. Addressing these obstacles today is author, startup consultant, and founder of Ideal Practices, Jayme Amos. Join us to hear what building your ideal startup entails and the steps that you can take. We discuss actionable advice both for those looking to startup and established practice owners. We discover some of the challenges that Gina fac...
The Founding of CE Zoom with Sarah Thiel
January 12, 2022 02:00 - 45 minutes - 31.4 MBContinued education, or CE, is an important part of any healthcare and dentistry professional's career. After experiencing firsthand, some of the issues with the requirements and systems associated with CE as a dental hygienist, our guest Sarah Thiel, decided she would set about making these processes much easier for people in the industry! This was the backdrop for the founding of her company, CE Zoom, and in today's episode, we get to hear all about the biggest stepping stones in this jour...
Ground Marketing in the Dental Industry with Michael Arias
January 12, 2022 02:00 - 54 minutes - 37.3 MBAs a dentist, you’d imagine that the only thing you’d have to be good at is solving problems in people’s mouths, but in reality, if you’re going to run a successful practice, there’s a lot more to it than that. Marketing is one of those vital elements with the ability to make or break your business. In this episode, I’m joined by the master of ground marketing, Michael Arias aka The Dental Marketer, who is here to share the wealth of knowledge that he has accumulated after many years of deve...
Own Your Freedom with Dr. David Phelps
January 12, 2022 02:00 - 50 minutes - 35.1 MBIt’s a shocking truth that so many dentists can’t afford to retire at 62 and maintain their lifestyle. But this does not have to be the case! Today we are joined by David Phelps, a Dentist and Real Estate Investor who has figured out how to own his freedom and even wrote a book about it! In this episode, David opens up about the struggles his family faced that motivated him to sell his dental practice and build a passive income. We discuss some of the reasons why so many dentists struggle to...
Aligning Your Social Media Presence with Rita Zamora
January 12, 2022 02:00 - 41 minutes - 28.7 MBThese days, if you want to have a successful marketing strategy, you need to have an online presence. Since most dentists don’t have the time or inclination to curate their online presence, they would likely want to outsource their marketing to an agency or independent company. Unfortunately, most agencies don’t specialize in dentistry, resulting in generic content being used that doesn’t reflect the true character of your practice. Here to help us navigate the quickly evolving online landsc...
Marketing Hacks for Dentists with Laura Maly and Michael Anderson
January 12, 2022 00:00 - 45 minutes - 31.5 MBDentists often have a hard time wrapping their heads around marketing. We frequently spend money trying to promote ourselves through various channels and end up seeing very little in returns. Today we are joined by Laura Maly and Michael Anderson who are the co-founders of Wonderist Agency, a marketing agency aimed solely at dentists. In this episode, they explain how marketing in the field of dentistry has changed over the years and explain why some of the marketing commonly done by dent...
Marketing Advice & Creating Value with 1-800-DENTIST Founder, Fred Joyal
December 02, 2021 02:00 - 48 minutes - 33.5 MBToday’s guest Fred Joyal is not a dentist, but he founded one of the most useful marketing tools for the field (1-800-DENTIST). Join us today as we discuss all things marketing and more, with Fred Joyal, author, speaker, entrepreneur, and business advisor. Throughout his time running 1-800-DENTIST, Fred was never once asked about a dentist's qualifications; instead, he was asked, "What do other people say about them?" He concluded that people's decisions are driven by our emotions, with th...
Marketing and Practice Management with Dr. Tuan Pham
December 02, 2021 02:00 - 38 minutes - 26.4 MBNetworking is a major part of most jobs, and dentistry is no different. Today we talk to returning guest, Dr. Tuan Pham, about the importance of networking and why he created the Dental Maverick Summit to give dentists a space to do so. From what makes the Dental Maverick Summit so unique (and so much fun!), to how to become a leader instead of a manager, you’ll learn it all in this episode. Find out the star-studded lineup for the 2022 Dental Maverick Summit, and what each of these expert...
Dental Entrepreneur Woman with Anne Duffy
October 14, 2021 02:00 - 43 minutes - 29.8 MBWhen Anne Duffy founded Dental Entrepreneur Woman (DeW) in 2016, it was because she had finally had enough of how women were being underserved and undervalued in dentistry. Dew Life is a movement for inspiring, highlighting, connecting, and empowering all women in dentistry. In this week’s episode, we get together with Anne to discuss her journey with dentistry, how she founded DeW Life as well as some of the changes she has seen, and still hopes to see, in the industry. We discuss the immen...
HIPAA Compliance with Danielle Mckinley, The HIPAA Chick
October 14, 2021 01:00 - 36 minutes - 24.8 MBHIPAA compliance is one of those things that those of us with dental practices would simply like to delegate to our office managers and forget about. Even if you think you’re HIPAA compliant, the regulations change so frequently that it’s hard to stay on top of it. Often it’s only when there is a breach or a violation that we truly discover just how compliant we are not. Today we are joined by Danielle Mckinley, the Director of Partnerships at PCIHIPAA who is also known as The HIPAA Chick. ...
Building a Better Dental Practice Through Alignment and Purpose with Dr. Brady Smith
September 15, 2021 22:00 - 1 hour - 54.7 MBRunning a dental practice can be challenging on so many levels, and one of the ways to combat this is to create systems and an identity that feels authentic and unique. Dr. Brady Smith joins us on today's show to share his story in dentistry and the steps he has taken to make his work more enjoyable, impactful, and ultimately successful. Dr. Brady is the founder of HALO Dental Network, an initiative that aims to broaden the charitable work of dentists everywhere. We also talk about education...
How to Achieve Fast Growth through Niche Marketing with Dr. Bao-Tran Nguyen and Dr. Nate Jeal
July 21, 2021 01:00 - 38 minutes - 26.2 MBDr. Bao-Tran Nguyen, together with her husband, Dr. Nate Jeal, established not one but five dental practices before encountering a bit of burnout in the process. Since then, they have invested in mentors, learned how to be better business people and marketers, and learned the importance of focusing on what you enjoy doing while letting others handle what you don’t. You’ll also hear about how they started a side project growing practices, flipping them, and selling them, and how they have ch...
Creating a Fantastic Team with Irene Iancu and Katrina Sanders
July 21, 2021 01:00 - 46 minutes - 31.7 MBIrene Iancu and Katrina Sanders, hosts of the Tooth or Dare podcast, share their very different journeys into dentistry and what they continually learn about team management and getting the most out of your employees. We hear from Irene about the key lessons she has learned from being an employer and how she applies that to building a fulfilled and valued team. Katrina discusses her passion for further education in dental hygiene and how different generations are motivated at work and in l...
The Business of Running a Dental Practice with JoAnne Tanner and Rick Willeford
July 21, 2021 01:00 - 48 minutes - 33.4 MBAs a dentist, you are also running a business, but perhaps knowing the numbers is not your strongest skill. Today's guests, JoAnne Tanner and Rick Willeford, aim to make the business of running a dental practice as smooth as possible. JoAnne runs Tanner Management, a consultancy that helps dentists buy and sell their practices. Rick is the owner of DentaMetrix, a platform that provides professional-strength analytics, dashboards, and reports for consultants, Dental CPAs, enterprise owners, a...
It’s OK to Be Amazing with Dr. Erin Elliot and Dr. Jennifer Kirwan
July 21, 2021 01:00 - 47 minutes - 32.4 MBMany women dentists feel like they need to shrink into themselves or take up 'less space', but today’s guests are here to tell you that it’s ok to be amazing! Dr. Erin Elliot and Dr. Jennifer Kirwan are extraordinary examples of women who are absolutely killing it in dentistry and who are not afraid to own their power. In this episode, we hear more about Jennifer’s background and her lifelong passion for dentistry. We dive into what it is like being a woman dentist, and Jennifer and Erin sha...
Special Crossover Episode: Dr. Gina Appears on the Tooth or Dare Podcast
June 29, 2021 16:00 - 1 hour - 60.4 MBDr. Gina joins Irene and Katrina of the Tooth or Dare podcast for this special crossover episode sponsored by YAPI paperless automation software. Dr. Gina provides some much-needed triage of Irene’s difficult experiences in the nuances of managing her own new dental practice. We cover some of these dental topics and much more: How do you bankrupt a dental office? How do you train staff to use new technology? What should discipline look like in a dental office? How can you tell when an ...
Doubling Your Production with a World Class Hygiene Team with Wendy Briggs
May 03, 2021 23:00 - 49 minutes - 33.9 MBIn this episode of Behind The Smiles, Wendy Briggs, founder of Hygiene Diamonds, shares her 20-year journey helping dental practices to champion the role of the hygienist, developing hiring and onboarding processes, and how elevating patient service leads to increased production. She discusses: How to attract the right candidates in your hiring ads The importance of core values for leading a dental practice The 3 key roles of a hygienist Creating an onboarding process Production-based com...
Choose Empowering Thoughts for Your Practice with Laura Mach
February 23, 2021 17:00 - 46 minutes - 32.1 MBWelcome back to another episode of Behind The Smiles with Dr. Gina Dorfman. In this episode, Dr. Laura Mach joins us to talk about: Balancing dentistry with motherhood How coaching changed her life, her practice, and her employee's lives. How your brain and its habits form and affect the success of your practice. How to create a mindset of abundance How she coaches dentists to manage their thoughts around their practices How Dr. Gina started a software movement Why dressing up ins...
Run Your Business Like Clockwork with Mike
January 27, 2021 01:00 - 30 minutes - 21.3 MBWelcome back to another episode of Behind The Smiles! Today's episode features none other than entrepreneur, author, speaker, and business phenomenon, Mike Michalowicz. In this episode, Mike and Gina chat about... What is the defining component when a business doesn't need the owner? What is the goal of a four week vacation? It's not about you taking a vacation from the business, but the business taking a vacation from YOU. How an owner and business relationship is more like that of conj...
Run Your Business Like Clockwork with Mike Michalowicz
January 27, 2021 01:00 - 30 minutes - 21.3 MBWelcome back to another episode of Behind The Smiles! Today's episode features none other than entrepreneur, author, speaker, and business phenomenon, Mike Michalowicz. In this episode, Mike and Gina chat about... What is the defining component when a business doesn't need the owner? What is the goal of a four-week vacation? It's not about you taking a vacation from the business, but the business taking a vacation from YOU. How an owner and business relationship is more like that of conj...
The Amazon Prime For Your Practice with Jordan Comstock
January 19, 2021 17:00 - 30 minutes - 21.3 MBWelcome to another episode of Behind The Smiles. Today, Dr. Gina Dorfman chats with the founder of BoomCloud, a robust dental membership plan software that helps your practice create, organize and automate a dental membership program for your patients. In this episode, they share... What BoomCloud can do specifically for your team AND for your patients - why it is a Win-Win. How BoomCloud helps you to attract patients without insurance and reduce your dependence on PPO's. Why it's importa...
Weight Loss for Dentists with Dr. Natanya Brown
October 28, 2020 22:00 - 48 minutes - 33.7 MBIn this episode of Behind The Smiles, Dr. Natanya Brown talks with Dr. Gina about managing our happiness and not taking out stress on food. They also talk about... Using your brain to work for you and not against you How your habits form who you are How to have the right perspective for long term weight loss How weight loss is more than just diet and exercise Why insulin is one of the most important hormones in your body for weight loss You can find out more about Dr. Natanya Brown a...
Special Crossover Episode: Reverse Engineering Your Dream Life with Kiera Dent
October 21, 2020 15:00 - 32 minutes - 22.4 MBIn this special crossover episode of Behind The Smiles, Dr. Gina Dorfman joins dental practice owner and incredibly insightful consultant, Kiera Dent. Kiera and Dr. Gina chat about: Overcoming self-limiting beliefs Delegating Authority The $200 dollar rule / Executive Decision This year's Women Dentists Connect 2020 Virtual Summit! https://www.womendentistsconnect.com Want to attend the Women Dentists Connect 2020 Virtual Summit? Dr. Gina Dorfman, will be speaking at the Summit on ...
Business is Not Hard with Cameron Herold
October 21, 2020 00:00 - 49 minutes - 34.1 MBThis week we have a special episode for you all...it is our 100th episode, and it is SUPER exciting to celebrate this episode with the CEO Whisperer and Business Growth Guru, Cameron Herold! By 35, he’d helped build his first two 100 Million Dollar companies. By the age of 42, Cameron had engineered 1-800-GOT-JUNK?’s spectacular growth from $2 Million to $106 Million in revenue in just six years. In this episode, Dr. Gina and Cameron discuss... The power of delegating to others The top t...
Insurance, Communication, and Reassuring Your Patients
October 13, 2020 00:00 - 1 hour - 43.8 MBIn this episode of Behind The Smiles, Dr. Gina Dorfman chats with Teresa Duncan, Dentistry's #1 Insurance and Revenue Coach, and leader of Odyssey Management. Teresa gives us the scoop on... Communicating the quality of care - being proactive about giving patients a good experience. How to use your words to make patients feel secure and confident in you. How “we have found” and “in my experience” are two of the most reassuring phrases to your patients. Why it's critical to train your...
Insurance and Getting to Yes with Teresa Duncan
October 13, 2020 00:00 - 1 hour - 43.8 MBIn this episode of Behind The Smiles, Dr. Gina Dorfman chats with Teresa Duncan, Dentistry's #1 Insurance and Revenue Coach, and leader of Odyssey Management. Teresa gives us the scoop on... Communicating the quality of care - being proactive about giving patients a good experience. How to use your words to make patients feel secure and confident in you. How “we have found” and “in my experience” are two of the most reassuring phrases to your patients. Why it's critical to train your...
Hiring A Team That Represents Your Brand with Brenda McNulty
October 06, 2020 15:00 - 48 minutes - 33.4 MBWelcome back to Behind The Smiles. This week's episode features Brenda McNulty, Dental Group Director of supportDDS. She talks to us about team building and changing the way that dentists hire and train their teams. In this episode, Brenda teaches us: Why the term "team" is such an important term to use and how to hire for your team. Hiring the right person that supports your mission and vision of your practice. How to interview and specific questions to ask. Creating a culture in your...
Practice with Purpose
June 16, 2020 00:00 - 1 hour - 52.5 MBIn this week's episode, Debra Engelhardt-Nash joins us to talk about some amazing communication techniques and skills that will help you to gain patients, motivate your team, and reactivate patients in re-opening your practice. Debra brings a human touch and compassion, as well as intelligent communication skills to the dentistry field. This episode includes practical, well-vetted tips from how to train your front office staff, to how to improve your communication as the dentist with your ...
Practice with Purpose with Debra Engelhardt-Nash
June 16, 2020 00:00 - 1 hour - 52.5 MBIn this week's episode, Debra Engelhardt-Nash joins us to talk about some amazing communication techniques and skills that will help you to gain patients, motivate your team, and reactivate patients in re-opening your practice. Debra brings a human touch and compassion, as well as intelligent communication skills to the dentistry field. This episode includes practical, well-vetted tips from how to train your front office staff, to how to improve your communication as the dentist with your ...
Patient Point of View with Christine Hammond
June 09, 2020 00:00 - 1 hour - 42.6 MBIn this episode of Behind The Smiles, our guest Christine Hammond joins Dr. Gina to talk about Christine's experience working as a dental scheduling coordinator for seven and a half years, as well as working for YAPI for two years. Christine clearly has a lot of experience working in the dental office and outside of the dental office to provide solutions for dentists and their teams. Christine talks about how the little details matter in a dental office, strategies to gain online reviews, ...
Solve Problems with Teledentistry with Dr. Vilas Sastry
May 26, 2020 23:00 - 37 minutes - 26 MBIn today's episode, Dr. Vilas Sastry of teledentistry.com joins us to talk about the problems that teledentistry solves for you and your team, combats "no shows," & creates a more productive schedule in your office. You can find Dr. Vilas Sastry and more about teledentistry by going here.
Turn Your Struggle Into Strength with Dr. Ashley Joves
May 19, 2020 00:00 - 1 hour - 42.4 MBIn this episode of Behind The Smiles, Dr. Ashley Joves of Smile & Co. joins us to talk about being authentic, humanizing social media, and communicating clearly with your team. In this honest and vulnerable episode, Dr. Ashley Joves talks about expressing gratitude towards your team, and that we are enough, as human beings and as dentists. You can find Dr. Ashley Joves' practice, Smile & Co., here: https://smileandcompany.com
The Meditative Dentist with Dawn Kulongowski
May 11, 2020 17:00 - 1 hour - 42.2 MBThis week on Behind The Smiles, Dawn Kulongowski, DDS, joins us to talk about how 15 minutes of meditation a day is scientifically proven to change your life and your business, her journey in combining dentistry with mindfulness, and how to create the world and practice you want to see. You can learn more about Dawn here, on "The Peaceful Practice" website: http://www.peacefulpractice.com You can find Dawn's podcast here: http://www.peacefulpractice.com/podcast/ You can find Dawn's "Mi...
Know And Work With Your Leadership Style with Jennifer Pearce
May 04, 2020 16:00 - 58 minutes - 40 MBWelcome back to Behind The Smiles! Jennifer Peace of Prosperity Dental Solutions joins us this week. Jennifer has worked in the business of dentistry for 24 years and uses her gifts and experience to offer unique, integrative coaching. In this episode, she shares with us how to: 1.) Identify what kind of leader you are 2.) Accentuate your strengths 3.) Work with a team that compliments you well To learn more about Jennifer and the work that she does, visit her website: https://prosperity...
The Power of Female Dentists with Dr. Cyndi Blalock
April 27, 2020 19:00 - 1 hour - 43.9 MBIn this week's episode of Behind The Smiles, Dr. Gina Dorfman interviews her friend, fellow female dentist, and founder of "She Grows Her Practice," Dr. Cyndi Blalock. The two talk about balancing your job as a dentist with your job as a mom, giving yourself grace in the process, being present in every scenario, and taking the risk of investing in your team. They also talk about how uplifting another female dentist will in turn uplift yourself, and the amazing support in doing that in"She Gr...
The Power of Female Dentists
April 27, 2020 19:00 - 1 hour - 43.9 MBIn this week's episode of Behind The Smiles, Dr. Gina Dorfman interviews her friend, fellow female dentist, and founder of "She Grows Her Practice," Dr. Cyndi Blalock. The two talk about balancing your job as a dentist with your job as a mom, giving yourself grace in the process, being present in every scenario, and taking the risk of investing in your team. They also talk about how uplifting another female dentist will in turn uplift yourself, and the amazing support in doing that in"She Gr...
Have A Relaunch Plan with Rachel Wall
April 24, 2020 23:00 - 1 hour - 43.3 MBThis week on Behind The Smiles, Dr. Gina Dorfman interviews Rachel Wall, who is the CEO of Inspired Hygiene. Inspired Hygiene is committed to helping dentists tap into hygiene’s profit potential through coaching, webinars, mastermind groups and more! As founder of Inspired Hygiene, Rachel Wall, RDH, BS serves the dental community as a hygiene consultant and speaker. Passionate about service, Rachel coaches dental teams to build highly productive hygiene departments by creating and implementi...
5 Essential Steps You Need To Reopen Your Practice with Rachel Wall
April 24, 2020 23:00 - 1 hour - 43.3 MBIn the time of crisis, our teams need strong leaders. Lead your team with a plan, not panic. Dr. Gina Dorfman had the opportunity to interview Rachel Teel Wall of Inspired Hygiene. This is a very insightful interview in which Rachel shares her Five-Step Relaunch Plan. 1. Clinical Safety Plan 2. Scheduling Plan 3. Communication Plan 4. Financial Plan 5. Clinical Care and Diagnostic Plan Please listen as you make plans to reopen your offices. Create a written protocol to get your team o...
Dental Life Advice with Dr. Erin Elliott
April 18, 2020 20:00 - 1 hour - 46.1 MBIn this episode of Behind The Smiles, Dr. Gina Dorfman interviews the Sleep Apnea Queen herself and second-time guest, Dr. Erin Elliott. She's a member of the ADA, as well as the American Academy of Sleep Medicine, and the American Academy of Dental Sleep Medicine. Dr. Erin Elliott shares her journey in dentistry with us, how she balances being a dentist with being a mom without succumbing to "mom guilt," how to embrace your unique calling as a dentist, and much more. You learn more about D...
Dental Life Advice with Dr. Erin Elliott
April 18, 2020 20:00 - 1 hour - 46.1 MBIn this episode of Behind The Smiles, Dr. Gina Dorfman interviews the Sleep Apnea Queen herself and second-time guest, Dr. Erin Elliott. She's a member of the ADA, as well as the American Academy of Sleep Medicine, and the American Academy of Dental Sleep Medicine. Dr. Erin Elliott shares her journey in dentistry with us, how she balances being a dentist with being a mom without succumbing to "mom guilt," how to embrace your unique calling as a dentist, and much more. You learn more about D...
Work Smarter Not Harder
April 08, 2020 22:00 - 53 minutes - 36.7 MBHello everyone! We hope that you are staying safe and healthy during this uncertain time. This week on Behind The Smiles, Dr. Gina Dorfman interviews good friend and colleague, Dr. Mona Patel. The two talk about the importance of setting boundaries in your business (as well as in every other aspect of life), Dr. Mona's outlook on COVID-19, and how we can work smarter, not harder, to do our best to recover our team and practice quickly once things are back to normal. Dr. Mona also shares some...
Work Smarter Not Harder with Dr. Mona Patel
April 08, 2020 22:00 - 53 minutes - 36.7 MBThis week on Behind The Smiles, Dr. Gina Dorfman interviews good friend and colleague, Dr. Mona Patel. The two talk about the importance of setting boundaries in your business (as well as in every other aspect of life), Dr. Mona's outlook on COVID-19, and how we can work smarter, not harder, to do our best to recover our team and practice quickly once things are back to normal. Dr. Mona also shares some excellent book recommendations with us, which we share some links to below. You can fin...
Work Smarter Not Harder with Dr. Mona Patel
April 08, 2020 22:00 - 53 minutes - 36.7 MBThis week on Behind The Smiles, Dr. Gina Dorfman interviews good friend and colleague, Dr. Mona Patel. The two talk about the importance of setting boundaries in your business (as well as in every other aspect of life), Dr. Mona's outlook on COVID-19, and how we can work smarter, not harder, to do our best to recover our team and practice quickly once things are back to normal. Dr. Mona also shares some excellent book recommendations with us, which we share some links to below. You can fin...
Teledentistry Creates Wins with Dr. Tim Rauch
April 01, 2020 19:00 - 51 minutes - 35.3 MBWelcome back to another episode of Behind The Smiles! On this episode, Dr. Gina Dorfman interviews good friend and colleague, Dr. Tim Rauch, about how we can use teledentistry not only to help triage emergencies, create extra income, and provide continuity of care to our patients. They also talk about how we can still use this technology when we get back to normal with out practices, and why in some cases, treating patients through teledentistry can create more trust than in person. The two...
Dentistry During a Crisis with Dr. Marty Jablow
March 30, 2020 15:00 - 48 minutes - 33.5 MBOn this episode of Behind The Smiles, Dr. Marty Jablow from New Jersey joins us to talk about how our practices are being affected by COVID-19, providers decisions on what's right versus wrong, why selling is not appropriate right now, and more. You can find Dr. Marty Jablow here: https://www.dentallearning.net/authors/marty-jablow
Teledentistry Benefits and Solutions with Dr. Arash Hakhamian
March 24, 2020 18:00 - 56 minutes - 38.8 MBWelcome back to Behind The Smiles! In this episode we talk to Dr. Arash Hakahaim, dentist and owner of Dentulu, a teledentistry company that allows you to take care of your patients virtually during times of crisis (such as now during the COVID-19 shutdown). Amazingly it is fully HIPAA compliant! Teledentistry can be a solution for you and your practice during this time, as well as helping a lot of patients who cannot see their normal dentists. Here's a link to Dentulu website: https://www....
Dr. Joshua Austin Bares It All
March 22, 2020 01:00 - 1 hour - 66.1 MBThe bad boy of Dental Facebook Groups sits down with Dr. Gina Dorfman to talk about his new presentation "The Chamfered Psyche," the stigma of depression and suicide in dentistry, losing his father at a young age, and the vivid dream that he'd give everything he owns to see come true. Plus, Josh name drops as he remembers some guys (and ladies), shares the hottest of takes, and reveals his soft side. This pod was our first ever double-header episode, but despite the first strike, it ended ...
When Disaster Strikes: How to Handle Your Practice and Patient Engagement with Michael Arias and Sandy Pardue
March 18, 2020 18:00 - 41 minutes - 28.6 MBThis unique cross-over episode of Behind The Smiles equips you with solid advice on how to proceed with your practice and patient engagement during a time when your practice needs to shut down. Good leadership is essential during this time. In this episode, Dr. Gina Dorfman, Sandy Pardue, and Michael Arias answer questions such as, "How do you deal with patients who do not want to reschedule, and say will call you when they are ready?"
Challenges and Solutions in Dentistry with Dr. Chris Phelps
March 04, 2020 20:00 - 46 minutes - 31.7 MBWelcome back to Behind the Smiles with your host, Dr. Gina Dorfman! Today's episode is a cross-over episode with Dr. Chris Phelps and the Dental Slang podcast. In this episode, Dr. Gina Dorfman talks about her career development as a dentist: from starting her first practice from scratch to becoming a co-founder of a dental software company, YAPI. She also shares her biggest challenges and successes as a dentist and shares her perspective on how those two are intertwined. Other topics includ...
Challenges and Solutions in Dentistry with Dr. Chris Phelps
March 04, 2020 20:00 - 46 minutes - 31.7 MBWelcome back to Behind the Smiles with your host, Dr. Gina Dorfman! Today's episode is a cross-over episode with Dr. Chris Phelps and the Dental Slang podcast. In this episode, Dr. Gina Dorfman talks about her career development as a dentist: from starting her first practice from scratch to becoming a co-founder of a dental software company, YAPI. She also shares her biggest challenges and successes as a dentist and shares her perspective on how those two are intertwined. Other topics includ...