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Defining Your Customer Experience Strategy
Barbell Business - Podcast for gym owners by Barbell Shrugged
English - October 20, 2015 11:00 - 46 minutes - 64.3 MB - ★★★★★ - 311 ratingsBusiness Health & Fitness business crossfit fitness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Pursue Your Passion w/ Lewis Howes
Next Episode: How to Master the Art of Leadership
This week on BARBELL BUSINESS, we discuss:
How you can determine your next customer experience project with the Kano model
How you can plot your members’ basic needs and expectations
How to determine your SMART goals for your next project
What software you can use to manage your next project
How to pull knowledge from every aspect of life into your business
Enjoy the show!