From Community Organizer to Community Banker: Berkshire’s Malia Lazu

Banking with Interest

English - August 04, 2020 10:00 - 42 minutes - 20.8 MB
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Malia Lazu, the chief experience and culture officer at $13.1 billion-asset Berkshire Bank in Boston, talks about why banks often fail to reach millennial and minority customers, the challenges facing community banks, and the future of the branch.