Marcus Garcia - The Evolution of Great CX
AVANT Technology Insights
English - February 15, 2023 10:00 - 23 minutes - 18.2 MB - ★★★★★ - 11 ratingsTechnology Business Management Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Boris Ginshpun - Common Pitfalls in Digital Communications
Next Episode: George Just - How Much Can You Block
In our latest AVANT Technology Insights podcast, AVANT Senior Analyst Chris Brennan is joined by Marcus Garcia, VP of Sales at NICE CXone! They explore shifting customer tendencies, and what that evolution means for organizations focused on delivering an exceptional customer experience, or CX.