Marcus Garcia - The Evolution of Great CX

AVANT Technology Insights

English - February 15, 2023 10:00 - 23 minutes - 18.2 MB - ★★★★★ - 11 ratings
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Previous Episode: Boris Ginshpun - Common Pitfalls in Digital Communications

Next Episode: George Just - How Much Can You Block

In our latest AVANT Technology Insights podcast, AVANT Senior Analyst Chris Brennan is joined by Marcus Garcia, VP of Sales at NICE CXone! They explore shifting customer tendencies, and what that evolution means for organizations focused on delivering an exceptional customer experience, or CX.