Episode 116 - Founders Award Winner Dutch Silverstein at ETI Tool Tech 2023
Changing The Industry Podcast
English - June 12, 2023 11:00 - 1 hour - 60.3 MB - ★★★★★ - 19 ratingsManagement Business Leisure Automotive auto repair shop automotive industry auto repair auto repair shop owner Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Dutch Silverstein is presented with the Founders Award at ETI Tool Tech 2023. He also gives his perspective on the information he gained while attending and how he'll adjust as a shop owner.
Topics Discussed:
Recording our thoughts on ETI. (0:00)
What do you look at when choosing a trade association? (5:34)
Why manufacturers are becoming more aggressive with over-the-air updates. (6:45)
Taking advantage of the stereotype of a technician. (10:50)
Why do you think that it’s the shop owners that complain? (16:33)
What is swot analysis and how to use it? (23:05)
Self-discipline is the key. (29:30)
The importance of having a budget for profit. (33:23)
A typical shop owner’s mindset. (40:14)
The difference between a problem and a real problem. (46:41)
The importance of introspection and discipline. (52:44)
The importance of saving for a rainy day. (57:04)