AI, Chatbots, and Customer Experience With Ken Herron

Ken is a top influencer on IoT and 4th most followed CMO on Twitter. He is the Chief Marketing Officer for Singapore based intelligent IoT Messaging Company, Unified Inbox. He's also a popular author and frequent speaker on Leveraging technology for marketing.

He helps Global Brands increase their revenue and market share by leveraging technology to develop stronger emotional connections between businesses and their customers.

Contact Ken:
Web: shout.ms
Web: UnifiedInbox.com
Twitter: @KenHerron

Social Solutions Show:
iTunes: http://apple.co/2gMuHaO
Modern Life: https://modernlife.network/socialsolutions/

To get started with Ask William, go to https://askwilliam.unificationengine.com/smart-contact.html on your phone to download the vCard.

In addition to sending him a photo of one of the drawings from his collection, you can ask him directly about the plants (and birds) in his drawings (e.g., nutmeg, jasmine, gandarusa, styphelia, chempaka, pagoda flower, durian, china chestnut, silk cotton tree, lipstick tree, crepe ginger, elephant’s foot, life plant, pepper, clove, crested wood partridge, greater coucal, etc.), and ask him general questions about the museum.

Contact Avrohom:
web: http://asktheceo.biz
email: [email protected]
Twitter: @avrohomg
Instagram: @avrohomg
Phone: +1 (845) 418-5340
Phone: +972-72-224-4449

INTERVIEW HIGHLIGHTS:

[01:27] Before we jump into some exciting news about your company's accomplishments with AI, can you just give our audience a quick overview on what Intelligent IoT Messaging is?

[03:40] AI learns over time.
[04:10] What kinds of businesses would be a good fit for Intelligent IoT Messaging?
[05:36] An app is a fixed interface. What you see is what you get.
[05:36] With an app, you have to change consumer behavior when making an update.
[07:47] An app i great for multiple choice questions.
[09:40] Your company, UIB, recently announced a major accomplishment called Ask William. Can you tell me about it?
[10:15] Giving art a voice.
[11:30] Take a photo and get a response.
[12:00] UIB's Ask William is a virtual tour guide.
[13:38] The AI industry is headed towards personalization and personality - the customization of experience.
[15:50] AI makes every business global!
[18:39] How did Ask William get its name?
[20:07] I imagine that Ask William is becoming somewhat of a celebrity in Singapore, sort of like Siri. Are there any "hidden" features like jokes or witty lines that people can trigger?
[22:00] What's next for Ask William?
[23:10] What next for Unified Inbox?