Ask a House Cleaner artwork

Ask a House Cleaner

1,426 episodes - English - Latest episode: about 2 months ago - ★★★★★ - 371 ratings

Welcome to Ask a House Cleaner, the daily podcast hosted by Angela Brown, the House Cleaning Guru.
Get practical advice on cleaning surfaces, removing stains, handling clients, cleaning tips and techniques, and marketing your services.
Submit your cleaning questions and get actionable tips to improve your skills and grow your business.
With Angela's unmatched expertise, whether you're a pro or just starting out, tune in every day to take your cleaning skills to the next level.
On Ask a House Cleaner, you'll get practical advice on everything from how to clean specific surfaces and remove tough stains to how to handle difficult clients and market your cleaning services effectively. Angela's expertise is unmatched, and she's authored countless books and courses on house cleaning that have been translated into 191 languages and used in 37 countries.

Listeners are invited to submit their cleaning questions, and Angela will provide detailed answers and actionable tips to help you achieve the best possible results. Whether you're a seasoned cleaning professional or just starting out, Ask a House Cleaner is the go-to podcast for all your house cleaning needs. Tune in every day to learn something new and take your cleaning skills to the next level.

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Episodes

How To Treat Your Cleaning Employees with Shawn Day

February 29, 2024 20:00 - 4 minutes - 4.51 MB

In this video, host Angela Brown welcomes recruiting expert Shawn Day for an insightful discussion on how to treat your cleaning employees. Shawn stresses the immense value of cultivating a positive company culture where workers feel like family. He advises going above and beyond to support employees to promote loyalty and retention.  Shawn provides examples of unique perks that make staff feel appreciated, while Angela describes her own efforts to build personal connections with cleaners....

Creative Ways To Find Great Cleaners with Shawn Day

February 28, 2024 20:00 - 7 minutes - 6.93 MB

Stuck in a Hiring Rut? Discover creative ways to find great cleaners with Angela Brown and Shawn Day. Shawn, with his three decades of expertise in building a successful cleaning business, goes beyond the conventional job board approach. He shares innovative methods for attracting top talent, including leveraging his secret weapon: a candidate relationship management (CRM) tool called "Go High Level." Shawn reminds us that hiring the right person is more than just filling a position; it'...

Learning to Let Go with Every Moving Box ft. Star Hansen

February 27, 2024 20:00 - 7 minutes - 7.28 MB

Moving can be stressful, but what if it could be an opportunity to learn to let go and create a lighter, more organized life? Join Angela Brown as she welcomes guest Star Hansen, a decluttering wizard, for a refresh on all things organization and moving prep. This episode dives deep into the transformative power of embracing minimalism. Explore practical tips and advice on how to let go of physical and emotional clutter, respectfully declutter with loved ones, and live with less for a more...

Dealing With Emotions That Come With Moving ft. Star Hansen

February 26, 2024 20:00 - 9 minutes - 8.86 MB

Join host Angela Brown and professional organizer Star Hansen for an insightful chat about embracing change and managing the emotions that come with moving. Relocating often involves sentimentality over belongings and spaces left behind. Star provides practical advice on coping with feelings of anxiety, grief, or uprooting when decluttering and organizing for a move. She emphasizes the importance of self-care and acknowledging emotions so you don't feel overwhelmed. Angela shares her perso...

Inventory Management During Downsizing with Star Hansen

February 22, 2024 20:00 - 7 minutes - 6.92 MB

In this episode, host Angela Brown and professional organizer Star Hansen unfold the important topic of inventory management during downsizing. As many people transition to downsized homes, it's crucial to mindfully manage belongings using organizational tactics. Angela and Star share personal experiences with storage units and their effectiveness.  They advise listeners to thoughtfully catalog their possessions to determine what to keep, donate or sell. Angela suggests digital inventory a...

Guiding Loved Ones in Downsizing Efforts with Star Hansen

February 21, 2024 20:00 - 6 minutes - 6.49 MB

In this video, host Angela Brown and professional organizer Star Hansen unveil the delicate topic of guiding loved ones in downsizing efforts. They share personal experiences and clever strategies for respectfully decluttering while nurturing relationships.  Angela recounts how she successfully decluttered her husband's closet by gently culling items he was attached to. She focused on empathy, strategy, and respecting personal attachments.  With empathy, strategic pacing and non-judgment...

Trimming Your Belongings Before a Move with Star Hansen

February 20, 2024 20:00 - 12 minutes - 11.8 MB

In this video, host Angela Brown welcomes professional organizer Star Hansen to discuss the important topic of trimming your belongings before a move. They offer valuable tips on how to declutter, downsize, and clean your home when preparing for a relocation.  Star provides insight into overcoming the emotional attachments people often have to their clutter. She recommends breaking the decluttering process down into manageable chunks to avoid feeling overwhelmed.  Angela also shares her ...

Refreshing Your Culinary Library with Katy Annulli

February 19, 2024 20:00 - 5 minutes - 5.07 MB

In this video, host Angela Brown and organizer Katy Annulli discuss whether having a large culinary library of cookbooks is still necessary when so many recipes are available online. They talk about the nostalgia factor of holding onto cookbooks for sentimental reasons versus the practicality of digitizing recipes.  Angela and Katy also share experiences about keeping unused cookbooks and ideas on how best to utilize our kitchen space. If you're wondering whether you need all those cookboo...

Recruiting Cleaners To Work For You with Shawn Day

February 16, 2024 20:00 - 5 minutes - 5.09 MB

In this video, host Angela Brown welcomes recruiting expert Shawn Day for an insightful discussion on recruiting cleaners to work for you. Drawing on his three decades owning a professional cleaning company, Shawn shares invaluable advice for attracting top talent. He emphasizes that recruiting should be an ongoing process, not a last-minute scramble to fill positions. Shawn provides tips on creative recruiting techniques, determining the best times to hire, and establishing strong relatio...

Top Picks for Order in Your Kitchen with Katy Annulli

February 15, 2024 20:00 - 6 minutes - 5.88 MB

In this video, host Angela Brown and organizing pro Katy Annulli focus on the topic of order in the kitchen and share their top tips for maintaining an organized, functional cooking space. From regular cleaning routines to handy tools for hard-to-reach areas, their advice helps heighten efficiency and prevent chaos. They also discuss an useful app, Itemtopia which assists in tracking all your household items. Their practical tips help optimize kitchen organization and efficiency. Tune in...

Smart Solutions for Your Everything Drawer with Katy Annulli

February 14, 2024 20:00 - 5 minutes - 5.17 MB

The infamous everything drawer is the focus of this video, in which host Angela Brown and organizing expert Katy Annulli share smart solutions for conquering the clutter in this common kitchen catch-all. Their tips help optimize this space to store daily essentials in an orderly way. The pros explain how simple dividers, boxes, and other inexpensive products can transform a jumbled junk drawer into a functional storage spot. Tune in for helpful tips, relatable anecdotes, and a fresh perspe...

Organizing Storage Bins For Your Kitchen with Katy Annulli

February 13, 2024 20:00 - 6 minutes - 6.64 MB

In this video we are discussing organizing storage bins for an efficient kitchen. Host Angela Brown and professional organizer Katy Annulli share their best tips for using storage containers to optimize kitchen organization. They emphasize evaluating your needs before acquiring more containers. The pros also recommend clear bins, label makers, and expiration date tracking to make items visible and avoid forgotten food. Throughout the episode, Katy reiterates that getting organized doesn't ...

Handling Unwanted Kitchen Presents with Katy Annulli

February 12, 2024 20:00 - 4 minutes - 4.63 MB

Unwanted kitchen presents can quickly clutter our kitchen spaces and become more of a burden than a gift. In this video, host Angela Brown and professional organizer Katy Annulli tackle the sensitive topic of letting go of kitchen items given as gifts.  They discuss how holding onto unused items, doesn't truly honor the giver. Angela and Katy suggest realistic ways to handle items we don't need - like re-gifting gently used gadgets or donating extras of dishes and appliances. They also tou...

Prep Steps For Kitchen Cleaning with Katy Annulli

February 08, 2024 20:00 - 7 minutes - 6.77 MB

Thorough kitchen cleaning requires strategic prep, as professional organizer Katy Annulli explains in this video. She joins host Angela Brown to share helpful tips for decluttering and organizing before cleaning the kitchen. Katy emphasizes that creating functional systems tailored to one's space and habits allows for more effective cleaning.  She advises clearing counter clutter, categorizing items based on usage frequency and type, and maximizing storage solutions. Katy notes that taking...

How The Practice of Regifting Can Tidy Up Your Home with Nicole Gabai

February 07, 2024 20:00 - 5 minutes - 5.52 MB

The practice of regifting, when done thoughtfully, can be a clutter-busting act of sustainability. In this video, host Angela Brown and professional organizer Nicole Gabai share creative strategies for repurposing unwanted gifts. They advise evaluating items objectively to determine if they'd be better suited for someone else.  Nicole notes that being honest about misfit gifts prevents overstocking your home. Throughout the video, Angela and Nicole propose creative ways to deal with unwant...

The Role Of Containers In Home Organization with Nicole Gabai

February 06, 2024 20:00 - 5 minutes - 4.94 MB

Containers in home organization play a critical role in keeping homes tidy and functional, as explained by professional organizer Nicole Gabai in this video of Ask a House Cleaner.  Nicole explains why picking the right containers is important. For her, the trick is choosing them after you've cleared out the excess and arranged everything neatly. It's like tailoring your choices to match what you've decided to keep and how much of it there is. Angela chimes in, sharing a glimpse of her dai...

Returning To Your Back To One Organized Space with Nicole Gabai

February 05, 2024 20:00 - 5 minutes - 5.62 MB

In this video, host Angela Brown talks with professional organizer Nicole Gabai about her concept of "Back to One" for keeping a tidy home. Back to One refers to the practice of resetting each room in your house to its ideal organized state at the end of every day. The goal is that by dedicating just 15 minutes per room per day to tidy and declutter, you can maintain an orderly living space with minimal effort. Back to One works by establishing what your ideal vision is for each room when ...

Focusing on Simplicity While Organizing with Nicole Gabai

February 01, 2024 20:00 - 6 minutes - 6.03 MB

Let's start focusing on simplicity and repurposing core elements rather than buying new items for each occasion. In this video, host Angela Brown and professional organizer Nicole Gabai, share their own experience shifting to a minimalist approach for decoration, party planning, and cooking to better fit your busy schedule. Nicole emphasises on the 'back to one' setup, a technique that involves re-purposing core elements instead of buying additional items for each occasion. Angela shares h...

Organizing by Embracing the New and Letting Go of the Old with Nicole Gabai

January 31, 2024 20:00 - 5 minutes - 5.42 MB

Letting go of the old household items and embracing the new is the focus of this video featuring cleanfluencer Angela Brown and organizer Nicole Gabai as they discuss strategies for getting rid of unneeded possessions, delving into the importance of letting go of excess belongings rather than letting clutter accumulate.  Nicole shares tips for identifying items to donate, sell, or repurpose. She also stresses the importance of being intentional and asking yourself if items spark joy or ser...

Escaping Organizing Paralysis with Nicole Gabai

January 30, 2024 20:00 - 7 minutes - 7.55 MB

Getting organized can seem like an overwhelming task, leading to what professional organizers call "organizing paralysis." In this video, Angela Brown and guest Nicole Gabai tackle strategies for escaping organizing paralysis and finally getting clutter under control. Nicole provides helpful tips, starting with identifying quick decluttering projects like clearing kitchen counters or sorting through junk drawers. She also covers quick cleaning techniques for when guests are on the way, lik...

The Back-to-One Organization Approach with Nicole Gabai

January 29, 2024 20:00 - 5 minutes - 5.08 MB

In this video Angela Brown teams up with the brilliant Nicole Gabai, a professional organizer, to discuss invaluable tips and tricks to efficiently organize your home. Nicole introduces viewers to the innovative concept of 'Back-to-One Organization' a practical approach to restore your home to its original state after festive gatherings. She also shares her principle of 'Sectional Organizing', where each room or part of a room has a specific purpose and is clear of unnecessary items.  Wh...

Organizing Your Home in the Smartest Ways with Nicole Gabai

January 25, 2024 20:00 - 7 minutes - 7.14 MB

Let's talk about organizing your home for the holidays and celebrations in this video featuring professional organizer Nicole Gabai and host Angela Brown. The video reveals Nicole's strategies for balancing decoration and decluttering. She offers specific organizational advice for high-traffic areas and cluttered corners of the house. Nicole explains adaptable methods of tracking progress for clients, important principles of organization like 'back to one', and some quick fixes for last-mi...

The Fundamentals of Virtual Home Organization with Nicole Gabai

January 24, 2024 20:00 - 10 minutes - 9.87 MB

Virtual home organization with professional organizer Nicole Gabai is the focus of this video. Host Angela Brown interviews Nicole about her virtual organizing service, which helps clients declutter and organize their homes remotely.  In this video, Nicole shares tips for organizing shoes, explaining the fundamentals of her virtual system. She describes how virtual organizing works, the benefits it offers busy people who need organizing help, and how she can customize plans for each client...

Essential Filter and Disposal Cleaning with James Copeland

January 23, 2024 20:00 - 11 minutes - 10.9 MB

In this informative video, Angela Brown speaks with expert guest James Copeland to provide essential tips on filter and disposal cleaning. James, Director of Technical Services at Prism Specialties, offers specific advice on properly maintaining and cleaning range hood filters, washing machine filters, and garbage disposals.  Neglecting filter and disposal cleaning can lead to bigger problems down the line, so James covers when and how to safely clean them. He also emphasizes the importanc...

Dangers Of Self-Cleaning Ovens with James Copeland

January 22, 2024 20:00 - 6 minutes - 6.23 MB

Self-cleaning ovens, while convenient, can also pose serious dangers that homeowners should be aware of. In this informative video, Angela Brown welcomes James Copeland from Prism Specialties to take an in-depth look at the risks of using your oven's self-cleaning mode.  James explains that while this feature can easily remove baked-on grease and food residue, it can also release harmful fumes, especially if chemical oven cleaners were used prior to the cleaning cycle. Angela and James go ...

Is Your Oven Cleaning Method Putting You at Risk with James Copeland

January 18, 2024 20:00 - 11 minutes - 10.6 MB

Oven cleaning can be a tricky and potentially dangerous task if not done properly. In this video, Angela Brown and James Copeland, the Director of Technical Services at Prism Specialties, provide essential safety tips for cleaning ovens to help avoid harming yourself or your client's appliances.  James outlines safe practices like avoiding mixing cleaners and using extreme caution with self-cleaning oven features, which reach scorching temperatures that can damage appliance parts if not op...

Cleaning Up Messy Fridge and Greasy Stovetop with James Copeland

January 17, 2024 20:00 - 12 minutes - 12 MB

Cleaning fridge and stovetop can seem like an endless chore, with messy shelves, sticky drawers, and caked-on stovetop grease that never goes away no matter how much you scrub. Join host Angela Brown and special guest James Copeland, Director of Technical Services at Prism Specialties, for an informative discussion on properly cleaning your fridge and stovetop.  Learn the best techniques and cleaning solutions for tackling refrigerator shelves, drawers, door gaskets, and condenser coils. J...

Are Cleaning Products Ruining Your Washer with James Copeland

January 16, 2024 20:00 - 5 minutes - 5.57 MB

Washer cleaning products can affect your appliance in unexpected ways. Join Angela Brown and special guest James Copeland, Director of Technical Services at Prism Specialties, for an informative discussion on the impacts various chemicals can have on washers and dryers. Learn which ingredients to watch out for that may be damaging internal components or leaving behind residue. Discover the best products for safely washing rags and mop heads without ruining your washer. Learn the science be...

Elevating Your Stainless Steel Cleaning Game with James Copeland

January 15, 2024 20:00 - 7 minutes - 7.02 MB

In this video, Angela Brown chats with stainless steel cleaning expert James Copeland about the best practices for keeping your stainless steel appliances sparkling clean. They discuss tips and products specifically for stainless steel cleaning, like using mild dish soap, vinegar, and Bar Keepers Friend cleanser designed for stainless steel.  James stresses checking appliance manuals first and foremostly for stainless steel cleaning recommendations. He shares handy hacks to remove fingerpr...

An Easy Guide to Keeping Your Appliances Clean with James Copeland

January 11, 2024 20:00 - 8 minutes - 7.75 MB

Keeping your appliances clean can seem like a daunting task, but it's easier than you think. In this video, host Angela Brown sits down with James Copeland, Director of Technical Services at Prism Specialties, to share professional tips on keeping your appliances in top working condition. From your refrigerator to your washing machine, James reveals the best practices for cleaning each appliance and maintaining them properly moving forward. Tune in to discover the simple habits that will m...

Become Your Own Biggest Fan and Watch Yourself Thrive with Erica Wiederlight

January 10, 2024 20:00 - 6 minutes - 6.25 MB

Watch yourself thrive by becoming your own biggest fan. In this video, Angela Brown talks to life coach Erica Wiederlight about how praising yourself can help build confidence and resilience to combat burnout. They discuss the strong link between high self-esteem and avoiding burnout, especially for busy entrepreneurs and business owners.  The conversation touches on the power of positive self-perception and the importance of fostering a sense of worthiness. Erica shares her professional i...

Rest Is Your Secret Weapon Against Burnout with Erica Wiederlight

January 09, 2024 20:00 - 6 minutes - 6.62 MB

Rest is your secret weapon against burnout. Join host Angela Brown and life coach Erica Wiederlight in their discussion about how to use rest as a tool to combat burnout.  They introduce simple but helpful tips to build rest into your routine to boost your resilience against the damaging effects of burnout. The conversation revolves around managing responsibilities, particularly during the holiday season, and how noticing and incorporating rest in even the busiest schedules can transform o...

What Role Does Diet Play in Burnout with Erica Wiederlight

January 08, 2024 20:00 - 6 minutes - 6.13 MB

Diet in burnout plays a critical role in both contributing to and recovering from this condition. In this video, host Angela Brown and expert guest Erica Wiederlight explore the strong connection between nutrition and avoiding burnout. They reveal how making simple changes to what you eat and drink can protect your mental health. Erica explains why self-care starts from the inside out. She also opens up about her own struggles with emotional eating and shares her tips on working with these...

Recognizing the Silent Signs of Burnout with Erica Wiederlight

January 04, 2024 20:00 - 5 minutes - 5.04 MB

Signs of burnout are subtle and can creep up on even the most passionate people. In this video, host Angela Brown talks with life coach Erica Wiederlight about recognizing the early warning signs of burnout before it's too late. They discuss how exhaustion, cynicism, and declining performance are key red flags that indicate it's time to take action and give hope by assuring listeners that it's always possible to reverse and prevent burnout. This conversation serves as a compassionate resou...

Battling Burnout One Day At a Time with Erica Wiederlight

January 03, 2024 20:00 - 11 minutes - 10.5 MB

In today’s achievement-driven world, battling burnout has become an important topic. In this episode, host Angela Brown speaks with life coach Erica Wiederlight about how to combat burnout through focused, short-term goals and self-care. Erica provides insights on managing workload and expectations to avoid the exhaustion of burnout. Angela and Erica's genuine discussion paints a realistic picture of the challenges many face in the pursuit of balance and well-being. Battling burnout is an ...

Making Space in Your Day for What Matters with Erica Wiederlight

January 02, 2024 20:00 - 5 minutes - 5.68 MB

Making space for what truly matters can be a challenge. In this video, Angela Brown and coach Erica Wiederlight dive deep into the burnout phenomenon, specifically in businesses and high-stress professions such as the house cleaning industry. Angela and Erica create a roadmap for those feeling overwhelmed, explaining how to apply simple solutions and create personal protocols to avoid burnout. This involves carefully evaluating your time usage and investing in personal wellness activities ...

Fighting Burnout Through Small Changes with Erica Wiederlight

January 01, 2024 20:00 - 7 minutes - 7.35 MB

In today's high-stress world, fighting burnout has become a priority for many. In this video, host Angela Brown talks to life coach Erica Wiederlight about small changes you can make to combat burnout and renew your passion before it takes hold. Erica shares tips on adjusting your daily routine, setting healthy boundaries, and incorporating self-care into each day. Tune in to learn that making changes is an important step not just for you, but also for the sake of your family, loved ones, ...

The Role of Pleasure in Burnout Recovery with Erica Wiederlight

December 28, 2023 20:00 - 11 minutes - 11.1 MB

Burnout recovery is not easy, but finding small pleasures in life can help. In this episode of Ask a House Cleaner, host Angela Brown talks to life coach Erica Wiederlight about the importance of pleasure in recovering from professional burnout.  Erica explains how burnout drains us of energy and joy, and how reconnecting with activities that spark that inner light is key. The conversation also delves into the importance of learning to accept compliments and gifts, the concept of creating ...

The Hidden Dangers of DIY Home Projects

December 27, 2023 20:00 - 10 minutes - 9.66 MB

DIY Home Projects can seem easy and fun to take on, but without proper expertise, they can go dangerously wrong. In this episode of Ask a House Cleaner, host Angela Brown talks to Matt Di Bara, owner of DiBara Masonry, about how even small renovation projects like staining a deck or grouting tile can lead to much bigger problems if not done properly.  They discuss signs that you're getting over your head as a DIYer, when it's crucial to call in a professional, and real stories from Matt's ...

The Impact of Technology on Cleaning

December 26, 2023 20:00 - 4 minutes - 4.2 MB

The impact of technology on cleaning has transformed how we keep our homes sparkling. In this video, host Angela Brown and guest Matt Di Bara discuss how innovations and modern equipment have made the clean-up process more efficient, including the usage of unique chemical compounds that are less harsh on the environment.  Tune in as Angela and Matt detail how technology saves time, reduces hassle, and leads to better results when tackling today's cleaning challenges. watch this video to le...

Clever Tips for Mess-Free Painting Projects

December 25, 2023 20:00 - 6 minutes - 6.38 MB

Would you like to learn helpful tips for mess-free painting projects? In this video, Angela Brown talks with fourth generation mason Matt DeBara, who owns a masonry business with over a century of experience. Matt shares valuable tips and proactive strategies on how to handle unexpected scenarios like paint spills on hard surface flooring, the correct way to use painter's tape and plastic sheets, and the importance of testing different methods when cleaning up.  This is an essential watch ...

Cleaning Up After a Home Renovation Project

December 21, 2023 20:00 - 6 minutes - 6 MB

Cleaning up after a home renovation project wraps can shift satisfied feelings to overwhelmed facing a dusty, grimy mess. in this video, host Angela Brown talks with construction pro, Matt Di Bara, about must-have tools and products to simplify cleaning up post-project whether DIY or professional. Matt provides recommendations on industrial shop vacs, HEPA filters, heavy-duty brushes, and other tools that are effective for a post-reno cleanup. This episode will guide you on how to transfor...

A Must Have Tool For Cleaning Construction Debris

December 20, 2023 20:00 - 5 minutes - 5.34 MB

Cleaning construction debris, dust, and spills is a headache during home renovations without the right tool. Host Angela Brown talks to industry expert Matt Di Bara about why a shop vac is an essential investment before starting any remodeling project. Matt explains the power of shop vacs for quick daily cleanup of sawdust, drywall dust, paint spills, joint compound, and more.  He also gives a practical guide on how to use a shop vac effectively, including how to clean and maintain the dev...

How to Keep Your Space Clean During Renovation

December 19, 2023 20:00 - 7 minutes - 7.59 MB

Knowing how to keep your space clean during a home renovation project dramatically reduces stress and mess for families living through upgrades. In this videos, Angela Brown talks to construction pro Matt Di Bara about practical tips for maintaining tidiness amid the hammering and sawing.  Matt shares practical advice about what to do with leftover debris from home renovation projects. He discusses the importance of maintaining cleanliness during the remodeling process, effective ways to c...

Renovation Waste Disposal Tips

December 18, 2023 20:00 - 5 minutes - 5.21 MB

Waste Disposal Tips bring essential knowledge for any home renovation project, no matter the size. In this video, host Angela Brown talks with industry expert Matt Di Bara about legal and ethical ways to handle construction debris.  Matt shares disposal tips ranging from old pavers and wood to hazardous contaminants, helping homeowners use landfills and waste management companies correctly. He draws from years of experience on both DIY and commercial jobs to detail best practices on effici...

To Store or Not To Store Materials For Future Renovations

December 14, 2023 20:00 - 8 minutes - 8 MB

Renovations often require buying materials in bulk that homeowners think about storing for future projects. In this episode, host Angela Brown talks with Matt Di Bara, owner of DiBara Masonry, about the dilemma of storing leftover renovation materials.  Matt shares cautionary tales of materials that were stored improperly and became damaged or insufficient for later projects. He and Angela discuss considerations around space, climate control, organizing, labeling, and assessing future need...

Setting Expectations For High Maintenance Clients

December 13, 2023 20:00 - 6 minutes - 6.55 MB

High maintenance clients demand extraordinary skill. On this episode of “Ask a House Cleaner,” host Angela Brown and guest Ryan Day tackle best practices for setting expectations with challenging customers.  Learn phrases that diplomatically educate demanding clients on reasonable accommodations. Hear stories of graceful exits ending untenable relationships for both parties’ wellbeing. Discover win-win solutions that uphold standards without compromise. With wisdom and poise, find understa...

Cleaning Advice For Homeowners With Older Windows

December 12, 2023 20:00 - 4 minutes - 4.79 MB

Got windows with some years on them? We've got some cleaning advice just for you! In this episode, Angela Brown and Fish Window Cleaning expert Doug Bryant share invaluable insights into the delicate task of cleaning older windows, emphasizing the crucial importance of seeking professional expertise to preserve the integrity of these aging fixtures. Angela Brown's insightful questions and Doug Bryant's industry expertise promise viewers a deep understanding of the intricacies involved in p...

Customer Feedback in The Home Cleaning Process

December 11, 2023 20:00 - 6 minutes - 6.33 MB

Hearing client perspectives is vital for growth. Join Angela Brown as she and Ryan Day of Home Clean Heroes of Huntsville explore integrating customer feedback into the home cleaning process. Learn how transparent communication via feedback captures challenges in the moment while building trust. Follow Ryan’s techniques for gracefully resolving concerns raised through review systems. See how taking accountability, apologizing for misses, and making things right wins loyalty.  Solutions c...

Items You Won't See in a House Cleaner's Home

December 08, 2023 20:00 - 7 minutes - 7.26 MB

Ever wondered what items you won’t find in a professional cleaner’s home? Join host Angela Brown and house cleaning pro Ryan Day as they offer an inside look into the unique choices house cleaners make in their personal spaces. The episode unveils the strategic decisions house cleaners employ to strike a balance between functionality and ease of maintenance. Ryan and Angela provide valuable insights into why certain items, such as stone fireplaces or flowers in the kitchen, are intentional...

Twitter Mentions

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