Managing the Anxiety of Handling Collections

This episode is inspired by a question I found on a listserve this week..."How do you deal with the anxiety and stress that comes from handing valuable collections?"  I have thought a lot about this including the core priorities we need to focus on while building our teams and careers.  These include leaving time for people to continuously learn and grow in their skills, training those joining the profession so they continue to contribute to its growth, and considering short-term and long-term decisions and who should be making them.  This episode will help you think through managing the worries that come along with being entrusted with collections and installations no matter what their value in dollar signs.  In the end, it's about so much more than just putting a picture on the wall.