William Morice, II, M.D., Ph.D., Chair of the Department of Laboratory Medicine and Pathology at Mayo Clinic and President of Mayo Clinic Laboratories, joins the Answers from the Lab podcast for his weekly leadership update. On this episode, Dr. Morice discusses how leadership practices have shifted since the onset of COVID-19, the creation of our command center, and how the team has made significant changes to ensure there is an increase in open communication with staff.