Confident Business English with Anna
367 episodes - English - Latest episode: 3 days ago - ★★★★★ - 23 ratings**Formerly Anna with 2Ns Business English Podcast**
A Business English podcast for international senior managers who lack confidence communicating but want to work hard to improve.
My name is Anna and I'm from the UK. I'm an experienced Business English and Neurolanguage Coach® based in Madrid, Spain.
My 20-minute episodes are full of practical tips to help you deal with the most common problems you face using English.
Listeners from across the world say they love the podcast because it is clear, to the point and the topics are really useful.
My style is conversational, professional and designed for intermediate levels+. I have a British accent from the south of England.
Each episode is a different topic. I suggest starting from the most recent ones. There are episode series on specific topics such as Phrasal Verbs and Expressions.
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If you love the podcast, you can sign up to my free weekly newsletter - Communicate Confidently. This includes a valuable summary of the key points from each episode + bonus content I don't share in the episode. To sign up, go to an episode and find the link included in the episode details.
Find me on Instagram at @annabusinessenglish
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Episodes
214. Understand What Your Colleagues Say In Meetings: Master Business Expressions #5
April 17, 2024 03:00 - 16 minutes - 15.4 MBThe world is changing so fast. Businesses and companies have to adapt all the time. A transformational programme here, a new strategy over here. There's a lot going on and it's a topic we talk about all the time. But, what expressions do you know about managing people and change? Today we will cover 3 very common and useful business expressions related to people and change. This will avoid you getting lost in the middle of meetings when you have no idea what people are talking about. Aft...
213. What To Say When Your Boss Gives You Positive Feedback On Your Work
April 10, 2024 03:00 - 12 minutes - 11.5 MBImagine your boss or colleague gives you feedback on a piece of work. It's good news, they are really happy with the work you have done, they are telling you that everything is great. And when they finish speaking, you don't really know what else to say other than "Thank you." You don't feel this accurate reflects enough of what you want to say and would like to know other phrases you can use. This topic was suggested by listener Jess, based in Shangai. Thank you for your suggestion, I tho...
212. Sound More Advanced: Business Phrasal Verbs #4
April 03, 2024 03:00 - 13 minutes - 12.2 MBThis week we continue with our series on business phrasal verbs. I'm going to cover 3 new ones that will give you an alternative from always using the same classic business english verb. Listen to find out what it is and how you can vary your vocabulary and sound more advanced. Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching with me? Register your interest for places in 2024. Have a suggestion or question that you would like to me make into an...
211. [REVISIT] 11 Business English Quick Wins To Have On Autopilot
March 27, 2024 04:00 - 16 minutes - 15.3 MBThis has been one of the most listened to episodes this season and I think a really useful episode to listen to if you haven't already and also to refresh on. This has been a list that I have been working on for a while. It's a recap of the key points I've mentioned on recent episodes and new tips. The list is a set of quick wins that if get on autopilot, will help in some of the most common business interactions. CLICK HERE TO DOWNLOAD FREE PDF GUIDE Click here to sign up to the newslet...
210. My Communication Tips: The Most Common Things I Tell My Clients + Funny Corrections Recently
March 20, 2024 04:00 - 17 minutes - 15.6 MBHi, How are you? I would like to do something a bit different today. We've been doing a lot of topic heavy episodes over the last few weeks so let's break it up a bit. Today I'd like to talk about the most common advice and recommendations I give my clients. I am going to talk about: The most common thing to say to my students What to do if you get stuck Why you should develop an inner alarm for weird questions What question you should ask yourself about progress My top tips about expre...
209. Speak with Confidence: Describing Trends and Data #2
March 13, 2024 04:00 - 16 minutes - 15 MBLet's continue with our series on describing data and trends. This time I'd like to go into more detail specifically about vocabulary. By the end of the episode you will know what are some common vocabulary mistakes and what words we use specifically to describe increases. In future episodes we will go into more detail about decreases, stabilization etc. I hope you enjoy this one. Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching with me? My prog...
208. Understand More in Meetings: Business Expressions #4
March 06, 2024 04:00 - 15 minutes - 14.6 MBLet's continue our deep dive into business expressions. This week we are going to focus on ones that mean dealing with work situations. By the end of the episode you will be able to understand the meanings of each of them and know the most common, short sentences that you can say if you want to try these ones out in your next meeting. Click here to sign up to my weekly newsletter - Communicate Confidently Interested in 1:1 coaching with Anna? Register your interest for places in 2024.
207. The Language of Leadership: Communicating Confidently in English Presentations with Christopher Wright, The English Training Company
February 28, 2024 04:00 - 20 minutes - 18.9 MBOne of the biggest fears people have aside from spiders, snakes and flying is speaking in public. As a manager or leading giving presentations is part and parcel of what you have to do, so the question seems to be, how can we make this process better so you can feel more confident? Here to talk to you today is Christopher Wright. I first met Christopher in 2023 and I really wanted to bring him on because I think he has a really valuable perspective to share with you. Since 2012 Chris ha...
206. Speak With Confidence: How To Describe Data and Trends #1
February 21, 2024 04:00 - 15 minutes - 14.4 MBThis is one of the most highly-requested episodes that you have asked me to. I am going to do a series of episodes on this topic as I want to share a lot with you and I can't squeeze it all into one episode! In this first episode, I want to touch on high-level tips to take into account when do you have to do this in English. I hope it is helpful. Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching with me? Register your interest for places in 2024....
205. Sound More Advanced: Business Phrasal Verbs #3
February 14, 2024 04:00 - 17 minutes - 16.5 MBThis week we continue with our series on business phrasal verbs. Today I'll talk about 3 more advanced ones with the preposition. "about" and how they are actually more straightforward than you think. Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching with me? Register your interest for places in 2024. Have a suggestion or question that you would like to me make into an episode? Write to me here.
204. Ask Anna #2: Though, Diplomatic Questions and Feeling Pressured at Work
February 07, 2024 04:00 - 13 minutes - 12.4 MBThis week I answer more burning questions from my clients and listeners. Today I cover 3: What does it mean when people put "though" at the end of a sentence? How can I tell someone to repeat in a way that doesn't offend them? What vocabulary can I use to tell my boss they are putting too much pressure on me? I hope it's useful and if you have a question yourself write to me below Newsletter - Click here to sign up to Communicate Confidently What burning question or doubt do you have? ...
203. How Can You Learn Effectively with Hardly Any Free Time? 3 Easy Memory Techniques with Bree Aesie from AC English Company & Into The Story Podcast
January 31, 2024 04:00 - 23 minutes - 21.2 MBHow do you learn new words whilst having a 9-5 (Or perhaps 9-8), family, hobbies and all the other things going on? This is a big point for you. Bree from AC English has joined me today to share 3 easy memory techniques that can help you learn more effectively without a huge time investment. Anything that can save you time but move you forward is a winner. About Bree Bree Aesie (/eɪsi:/), co-founder of AC English School in Barcelona, combines her background in psychology with a passion fo...
202. Understand More in Meetings: Business Expressions #3
January 24, 2024 04:00 - 16 minutes - 15.3 MBIt's the worst feeling when you miss something because you don't understand and then you are totally lost and trying to get back on track with the conversation. That can often happen when people use expressions. I'm going to go over 3 new business expressions related to describing negotiations, a common complaint when defining scope and defending proposals even when there are objections. Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching with me? ...
201. 3 Top Communication Tips To Kick Off 2024
January 17, 2024 04:00 - 16 minutes - 14.9 MBLet's kick off the new year. I have a (rather long) document called "Content Snippets" where I write down all the interesting things and learning points that come up when I'm doing sessions. I really want to share with my "top 3" that have come up a lot recently. First, I'd look at a common word a lot of people don't feel confident using. Second, a common mistake that could cause a BIG misunderstanding. Finally, tips for what to do if you are always looking for the right words when you are g...
200. 11 Business English Quick Wins To Have On Autopilot
December 13, 2023 04:00 - 16 minutes - 15.3 MBI'd like to wrap us this year but focusing on 11 Business English Essentials To Have On Autopilot. This has been a list that I have been working on for a while. It's a recap of some key points I've mentioned on recent episodes and new tips. The list is a set of quick wins that if get on autopilot, will help in some of the most common business interactions. CLICK HERE TO DOWNLOAD FREE PDF GUIDE Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching w...
11 Business English Quick Wins To Have On Autopilot
December 13, 2023 04:00 - 16 minutes - 15.3 MBI'd like to wrap us this year but focusing on 11 Business English Essentials To Have On Autopilot. This has been a list that I have been working on for a while. It's a recap of some key points I've mentioned on recent episodes and new tips. The list is a set of quick wins that if get on autopilot, will help in some of the most common business interactions. CLICK HERE TO DOWNLOAD FREE PDF GUIDE Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching w...
Sound More Advanced: Business Phrasal Verbs #2
December 06, 2023 04:00 - 17 minutes - 15.6 MBLet's continue helping you sound more advanced at work. Last time we started looking at phrasal verbs with OUT related to solving problems. We are going to continue that this week looking at two in particular that are often really commonly confused. I'm going to break them down in detail and give you concrete examples of how you can use them. Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching with me? Complete this form and I will get in touch wit...
199. Sound More Advanced: Essential Business Phrasal Verbs #2
December 06, 2023 04:00 - 17 minutes - 15.6 MBLet's continue helping you sound more advanced at work. Last time we started looking at phrasal verbs with OUT related to solving problems. We are going to continue that this week looking at two in particular that are often really commonly confused. I'm going to break them down in detail and give you concrete examples of how you can use them. Click here to sign up to the newsletter - Communicate Confidently Interested in 1:1 coaching with me? Register your inteterst here for the informati...
Ask Anna: What do I say to introduce myself? Is it the same face-to-face, on Teams and on the phone?
November 29, 2023 04:00 - 11 minutes - 10.7 MBIn these episodes I answer your burning questions about business communication in English. Click here to sign up to Communicate Confidently newsletter Have a suggestion for an episode? Write to me here.
198. Ask Anna: What do I say to introduce myself? Is it the same face-to-face, on Teams and on the phone?
November 29, 2023 04:00 - 11 minutes - 10.7 MBIn these episodes I answer your burning questions about business communication in English. Click here to sign up to Communicate Confidently newsletter Have a suggestion for an episode? Write to me here.
Avoid Common Mistakes: My High-Level Tips for Business Emails
November 22, 2023 04:00 - 18 minutes - 16.7 MBDo you have to write emails in English? In this episode I give you easy and quick tips to help you avoid the most common mistakes that I see on a regular basis. I go through the beginning, middle and end of the email. I hope it's useful. Click here to sign up to Communicate Confidently newsletter Interested in 1:1 coaching with me? Complete this form and I will get in touch with you. Have a suggestion for an episode? Write to me here.
197. Avoid Common Mistakes: My High-Level Tips for Business Emails
November 22, 2023 04:00 - 18 minutes - 16.7 MBDo you have to write emails in English? In this episode I give you easy and quick tips to help you avoid the most common mistakes that I see on a regular basis. I go through the beginning, middle and end of the email. I hope it's useful. Click here to sign up to Communicate Confidently newsletter Interested in 1:1 coaching with me? Complete this form and I will get in touch with you. Have a suggestion for an episode? Write to me here.
196. Understand More in Meetings: Business Expressions #2
November 15, 2023 04:00 - 16 minutes - 15.1 MBLet's continue with this series. I go into depth with 3 more business expressions on the topic of taking action. I paint the picture, give you context and tell you where the expression actually comes from. This helps unlock the meaning and give you a visual guide to help remember it. After all, this is the key. How can you remember the expression so that in a meeting you get it? Creating a visual connection and giving context really helps your brain connect the dots. Click here to sign up ...
Understand Meetings Better: Business Expressions #2
November 15, 2023 04:00 - 16 minutes - 15.1 MBLet's continue with this series. I go into depth with 3 more business expressions on the topic of taking action. I paint the picture, give you context and tell you where the expression actually comes from. This helps unlock the meaning and give you a visual guide to help remember it. After all, this is the key. How can you remember the expression so that in a meeting you get it? Creating a visual connection and giving context really helps your brain connect the dots. Click here to sign up ...
195. Sound More Advanced: Essential Business Phrasal Verbs #1
November 08, 2023 04:00 - 18 minutes - 17 MBDo you hear others using phrasal verbs but they never seem to pop into your head? More or less you understand the meaning or perhaps you've seen them before but you just don't use them. This is really frustrating because you want to make progress and not just use the same words all the same. This is the first in a new series that will look at how to help you sound more advanced. We will start with phrasal verbs. Make sure you sign up to the newsletter to get the written summary with sentence...
Sound More Advanced: Use more phrasal verbs #1
November 08, 2023 04:00 - 18 minutes - 17 MBDo you hear others using phrasal verbs but they never seem to pop into your head? More or less you understand the meaning or perhaps you've seen them before but you just don't use them. This is really frustrating because you want to make progress and not just use the same words all the same. This is the first in a new series that will look at how to help you sound more advanced. We will start with phrasal verbs. Make sure you sign up to the newsletter to get the written summary with sentence...
194. Speak with Confidence: What To Say in Your Performance Review
November 01, 2023 04:00 - 18 minutes - 16.7 MBYour performance review can be a really important moment in your job. It can be the only time you sit down and really talk to your boss about progress and maybe the only time to ask about things related to your conditions and pay. But, what are natural phrases used in this meeting? In this episode I cover key vocabulary and how to bring up a discussion related to your conditions and pay. This episode topic was suggested by Mayte, a listener. If you want to suggest a topic for the episode, ...
Speak with Confidence: What to say in your performance reiew
November 01, 2023 04:00 - 18 minutes - 16.7 MBYour performance review can be a really important moment in your job. It can be the only time you sit down and really talk to your boss about progress and maybe the only time to ask about things related to your conditions and pay. But, what are natural phrases used in this meeting? In this episode I cover key vocabulary and how to bring up a discussion related to your conditions and pay. This episode topic was suggested by Mayte, a listener. If you want to suggest a topic for the episode, ...
Speak with Confidence: What to say in your performance review
November 01, 2023 04:00 - 18 minutes - 16.7 MBYour performance review can be a really important moment in your job. It can be the only time you sit down and really talk to your boss about progress and maybe the only time to ask about things related to your conditions and pay. But, what are natural phrases used in this meeting? In this episode I cover key vocabulary and how to bring up a discussion related to your conditions and pay. This episode topic was suggested by Mayte, a listener. If you want to suggest a topic for the episode, ...
193. Understand More in Meetings: Business Expressions #1
October 25, 2023 03:00 - 18 minutes - 16.8 MBDo you ever feel lost in the middle of a meeting or get distracted because a colleague used an expression you don't know? This is the first episode in a mini-series I am going to do around business expressions. It feels really frustrating when you don't understand everything that is being said, but trying to learn common business expressions can help in these situations. Click here to sign up to Communicate Confidently newsletter Interested in 1:1 coaching with me? Complete this form and ...
Understand Meetings Better: Business Expressions #1
October 25, 2023 03:00 - 18 minutes - 16.8 MBDo you ever feel lost in the middle of a meeting or get distracted because a colleague used an expression you don't know? This is the first episode in a mini-series I am going to do around business expressions. It feels really frustrating when you don't understand everything that is being said, but trying to learn common business expressions can help in these situations. Click here to sign up to Communicate Confidently newsletter Interested in 1:1 coaching with me? Complete this form and ...
192. If You Are Ever Late To Meetings Listen To This
October 18, 2023 03:00 - 17 minutes - 16.3 MBRunning late, stuck in traffic or maybe you have to deal with an urgent thing that came up just at the same time as you have a meeting...it happens to the best of us! Knowing a phrase to apologise when you are late to a meeting is really useful. In this episode I go through common options for apologies as well as reasons for being late. Click here to sign up to Communicate Confidently newsletter Interested in 1:1 coaching with me? Complete this form and I will get in touch with you. Have...
If you are ever late to meetings listen to this
October 18, 2023 03:00 - 17 minutes - 16.3 MBRunning late, stuck in traffic or maybe you have to deal with an urgent thing that came up just at the same time as you have a meeting...it happens to the best of us! Knowing a phrase to apologise when you are late to a meeting is really useful. In this episode I go through common options for apologies as well as reasons for being late. Click here to sign up to Communicate Confidently newsletter Interested in 1:1 coaching with me? Complete this form and I will get in touch with you. Have...
191. How To Ask A Colleague To Do a Task: Effective Phrases For Delegating
October 11, 2023 03:00 - 17 minutes - 16.1 MBDo you work on teams and have to ask your colleagues to do tasks? Do you ever feel uncomfortable because you aren't sure if what you are saying is too rude or direct? I've worked with many people that feel this way and it is completely understandable. You may already be working with office politics and then on top of that you don't want it to sound like an order. In this episode I take you through different phrases you can use from more direct to indirect. Enjoy! Click here to sign up to C...
How to ask a colleague to do a task: Effective phrases for delegating
October 11, 2023 03:00 - 17 minutes - 16.1 MBDo you work on teams and have to ask your colleagues to do tasks? Do you ever feel uncomfortable because you aren't sure if what you are saying is too rude or direct? I've worked with many people that feel this way and it is completely understandable. You may already be working with office politics and then on top of that you don't want it to sound like an order. In this episode I take you through different phrases you can use from more direct to indirect. Enjoy! Click here to sign up to C...
190.Speak with Confidence: Talking About Meetings
October 04, 2023 03:00 - 17 minutes - 15.7 MBAre hold and have a meeting the same? What about call off and cancel? Can I use them all the time? How do I make sure that when I organise a meeting I say the correct thing? These are the typical questions and worries I've heard from clients and in this episode I want to get rid of your doubts so the next time you feel confident you are saying the right thing. I go over all the key vocabulary around scheduling, rescheduling, cancelling and delaying as well as highlighting important differenc...
Speak with Confidence: How to talk about meetings properly
October 04, 2023 03:00 - 17 minutes - 15.7 MBAre hold and have a meeting the same? What about call off and cancel? Can I use them all the time? How do I make sure that when I organise a meeting I say the correct thing? These are the typical questions and worries I've heard from clients and in this episode I want to get rid of your doubts so the next time you feel confident you are saying the right thing. I go over all the key vocabulary around scheduling, rescheduling, cancelling and delaying as well as highlighting important differenc...
189. Mini Coaching Session: Get Clarity and Feel More Motivated
September 27, 2023 03:00 - 18 minutes - 16.8 MBIt's great to be back for season 5! If you're like me, September is often a time to refresh and recalibrate. A time to think, where am I going? Am I doing the right things? What do I need to start/stop? This year I became an accredited Neurolanguage Coach® and I'd like to start the new season giving you a mini coaching session to help you get clarity on what your true motivation is, what things you should prioritise and how you are going to push yourself forward. Sign up to newsletter In...
A mini coaching session to get clarity and feel more motivated
September 27, 2023 03:00 - 18 minutes - 16.8 MBIt's great to be back for season 5! If you're like me, September is often a time to refresh and recalibrate. A time to think, where am I going? Am I doing the right things? What do I need to start/stop? This year I became an accredited Neurolanguage Coach® and I'd like to start the new season giving you a mini coaching session to help you get clarity on what your true motivation is, what things you should prioritise and how you are going to push yourself forward. Sign up to newsletter In...
188. How To Start Actually Using New Words + Special Bonus!
July 26, 2023 17:35 - 27 minutes - 25.2 MBHere we are at the last episode of season 4. I've been running this since 2020 and it's honestly been such a pleasure and I'm really grateful that I can continue doing it. In this episode I wanted to address questions that I get asked all the time like "How can I actually start to learn new words?", "What resources should I use?", "How can I make the most of the time I have to make progress?". At the end, I also tell you how you can get your hands on a special bonus. SIGN UP TO THE WEEKLY ...
How to start actually using new words + special bonus!
July 26, 2023 17:35 - 27 minutes - 25.2 MBHere we are at the last episode of season 4. I've been running this since 2020 and it's honestly been such a pleasure and I'm really grateful that I can continue doing it. In this episode I wanted to address questions that I get asked all the time like "How can I actually start to learn new words?", "What resources should I use?", "How can I make the most of the time I have to make progress?". At the end, I also tell you how you can get your hands on a special bonus. SIGN UP TO THE WEEKLY ...
How to express better yourself with connectors: part 2
July 19, 2023 19:00 - 24 minutes - 22 MBConnectors are really useful way to help you express yourself in a smooth, fluent way at work. In the last episode we set up the foundation for connectors and in part 2 we start to go into one of the most common connecting groups - contrasters. Here we are talking about however, even though, on one hand, on the other hand and some more advanced ones that I'm going to share with you today. Enjoy! SIGN UP TO THE WEEKLY NEWSLETTER - Sign up before 10.00am 21st July to get the one for this e...
187. How To Express Yourself Better With Connectors: Part 2
July 19, 2023 19:00 - 24 minutes - 22 MBConnectors are really useful way to help you express yourself in a smooth, fluent way at work. In the last episode we set up the foundation for connectors and in part 2 we start to go into one of the most common connecting groups - contrasters. Here we are talking about however, even though, on one hand, on the other hand and some more advanced ones that I'm going to share with you today. Enjoy! SIGN UP TO THE WEEKLY NEWSLETTER - Sign up before 10.00am 21st July to get the one for this e...
How to express yourself better with connectors: part 1
July 12, 2023 03:00 - 23 minutes - 21.1 MBOne of the most common requests for topics I get is about connectors. Connectors are extremely useful for helping express yourself at work, because they often appear in different types of business settings. In this episode I start talking about the topic and answer some common questions and doubts. This episode is the first episode in a series and we will go into more depth in the next episode. SIGN UP TO THE WEEKLY NEWSLETTER - Sign up before 10.00am 14th July 2023 to get the one for this...
186. How to Express Yourself Better With Connectors: Part 1
July 12, 2023 03:00 - 23 minutes - 21.1 MBOne of the most common requests for topics I get is about connectors. Connectors are extremely useful for helping express yourself at work, because they often appear in different types of business settings. In this episode I start talking about the topic and answer some common questions and doubts. This episode is the first episode in a series and we will go into more depth in the next episode. SIGN UP TO THE WEEKLY NEWSLETTER - Sign up before 10.00am 14th July 2023 to get the one for this...
185. What To Say When You Don't Have The Answer + Q&A Rise, Raise, Arise
July 05, 2023 03:00 - 24 minutes - 22.3 MBRecently I received an email from a listener who said this: Other topic that could be interesting I think that it is about the manner to reply a message when you do not have the response at this moment. For example, is it correct to say "I come back with the response as soon as possible"? Thanks very much for your suggestion Isabel. I think it's a really good question and one that could be really useful for the all podcast listeners. In the episode I share with you core phrases you can us...
What to say to colleagues when you don't have the answer + Q&A rise, raise, arise
July 05, 2023 03:00 - 24 minutes - 22.3 MBRecently I received an email from a listener who said this: Other topic that could be interesting I think that it is about the manner to reply a message when you do not have the response at this moment. For example, is it correct to say "I come back with the response as soon as possible"? Thanks very much for your suggestion Isabel. I think it's a really good question and one that could be really useful for the all podcast listeners. In the episode I share with you core phrases you can us...
Essential business phrasal verbs you need to know #1
June 28, 2023 18:24 - 23 minutes - 21.1 MBI'm starting a new series of episodes focused on essential business phrasal verbs you need to know. Phrasal verbs are just part and parcel of communicating in the workplace and through these episodes I want to help you get a better understanding. In this first episode I break down one of the best ways to approach learning phrasal and go into depth about a pair of important phrasal verbs to add to your vocabulary or know what they mean when your team or colleagues say them. Want a free sum...
184. Essential Business Phrasal Verbs You Need to Know
June 28, 2023 18:24 - 23 minutes - 21.1 MBI'm starting a new series of episodes focused on essential business phrasal verbs you need to know. Phrasal verbs are just part and parcel of communicating in the workplace and through these episodes I want to help you get a better understanding. In this first episode I break down one of the best ways to approach learning phrasal and go into depth about a pair of important phrasal verbs to add to your vocabulary or know what they mean when your team or colleagues say them. Want a free sum...
Overcoming Shyness Speaking Languages with Michael Lavers from Level Up English Podcast
June 21, 2023 17:58 - 36 minutes - 33.2 MBIn this episode I'm really happy to be joined by Michael to talk about a topic which I think you may find interesting. Feeling shy when speaking another language. You want to say something but you can't. It feels like a really big deal to make the step to speak up. We talk about: - Michael's shares his own personal story about overcoming shyness in a foreign country with a totally different language - Highlighting the differences between shyness, being an introvert and lack g confidence -...