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How Co-ops Are Meeting Evolving Member Expectations
Along Those Lines
English - September 23, 2022 01:57 - 22 minutes - 31.2 MB - ★★★★★ - 42 ratingsGovernment Business Non-Profit electricity nreca america cooperatives energy rural Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 'Perfect Storm' of Supply Shortages—The Causes and the Co-op Response
Next Episode: What Does an Electric Co-op Look Like to a Hacker?
The advent of more engaged and empowered consumer-members is driving broad changes in the way electric co-ops do business and how they communicate about the services they offer. Hear from two co-op leaders who work closely with the co-ops in their states to help them keep up with member expectations: Nelle Hotchkiss of North Carolina’s Electric Cooperatives and Lisa Johnson of Seminole Electric Cooperative in Florida.