Power of Ruthless Compassion
All Selling Aside with Alex Mandossian | "Seeding Through Storytelling is the 'New' Selling!"
English - May 21, 2018 07:00 - 23 minutes - 14.1 MB - ★★★★★ - 91 ratingsMarketing Business Entrepreneurship Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Once, I was speaking on stage in front of hundreds of other thought leaders and entrepreneurs. I wrote down the word “compassion” and asked what it said. When we unpacked it, they learned that the word “compassion” has three other words inside of it. Compass, the first word, is about knowing which direction to go. Passion, the second word, is about the heart (whereas compass is about the head). Ion, the third and final word, is the smallest substance that we can study. It represents the small action that you take when you’re thinking big with passion.
The word “accountability” comes from the Roman senate, when it meant nothing more than showing up, so you were able to be accounted for. As you’ll learn in this episode, accountability is the derivative of compassion. When you’re accountable, you’re showing up for the task and taking responsibility. This is your most reliable path to execution intelligence and getting extraordinary results.
In this episode, I’ll talk about three of a leader’s biggest responsibilities. The first is to define reality, which means assessing where you are, not just where you’re going. The second is to protect confidence, both your own and that of your employees. For example, reprimanding or shaming your team (or your kids) publicly isn’t protecting their confidence. The third responsibility of a leader is to communicate compassionately. This means to communicate in a way where the receiver gets you, and feels gotten.
You’ll also learn that an agreement has three considerations: when, what, and who. You can think of this as who’s doing it, what’s getting done, and when it’s due. There are also three ways to handle agreements. The first way to handle an agreement is to keep it. The second option is to renegotiate the agreement, typically changing the who or the when. The final way to handle an agreement is to unmake it. To be clear, if you’re unmaking or renegotiating an agreement, it has to be before the deadline.
In This Episode:
[01:59] - Alex talks about the three key insights into becoming an ethical influencer that you’ll learn in this episode.
[02:49] - We hear a story about Alex unpacking the three words that lie within the word “compassion” for an audience.
[05:43] - Accountability ends up being the derivative of compassion and is your most reliable path to execution intelligence, Alex explains.
[06:35] - Alex explores the root of the word “accountability.”
[07:42] - Alex digs into the responsibility. As he explains, the leader’s number one job is to define reality.” The leader’s second responsibility is protecting confidence.
[11:05] - The third responsibility of a leader is to communicate compassionately.
[11:51] - Today’s Alexism is this: the three responsibilities of a leader are to define reality, protect confidences, and communicate with compassion. This is borrowed from three great thought leaders, as Alex explains.
[13:17] - Alex takes a moment to talk about agreements, covering their considerations and the ways to handle them.
[16:09] - Alex gives a specific example of what unmaking an agreement can look like to clarify the concept.
[17:53] - The team that gets along the best usually outperforms the team with the most talent, Alex explains.
[19:13] - Alex quickly reviews the insights that he has explored throughout this episode.
[20:46] - If you enjoyed this episode, please head to this link and type in the biggest insight you got from the episode as a review! (If you’ve done this for a previous episode, you won’t be able to review the show again.)
[21:41] - Can you believe we’re already ten episodes into the podcast?! In honor of this episode, you can get your own free copy of Alex’s book Alexisms. To learn how to get your free copy, tune into the episode!
Links and Resources:
Skipio - where mass business texting gets personal!
The Servant as Leader by Robert Greenleaf