AIIM On Air
190 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 13 ratingsAIIM On Air -- where we explore the methods, technologies, processes, and people on the front lines of digital transformation in action. Host, Kevin Craine.
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Episodes
AI, Imposter Syndrome, & Women Leaders in Information Management
March 08, 2024 16:00 - 45 minutes - 35.2 MBAIIM President & CEO Tori Miller Liu sits down with AIIM Fellow and the 2016 Award of Merit Recipient Priscilla Emery with e-Nterprise Advisors, discussing AI, the information ecosystem, the value of the AIIM Conference, and conquering imposter syndrome as a women in information management. Correction: The article by Thornton May, mentioned in the podcast, was published on CIO.com and not ComputerWorld
AIIM Board Chair Karen Hobert shares AIIM's 2024 Strategy
February 09, 2024 15:06 - 49 minutes - 91.7 MBAIIM's President & CEO Tori Miller Liu and AIIM 2024 Chair Karen Hobert discuss Karen's vision for the year ahead, AIIM's new strategy, and the future of the information management industry.
2023 review and the year ahead for AIIM in 2024
December 15, 2023 06:00 - 15 minutes - 14.1 MBTori Miller Liu, CEO at AIIM International, reviews updates to the new AIIM CIP program and looks forward to developments 2024 at AIIM.
New product release - Preserve365
December 11, 2023 20:03 - 24 minutes - 23 MBMike Quinn, CEO of Preservica, discusses the recent release of Preserve365, which is a product that seamlessly embeds digital records archiving in Microsoft 365 to ensure long-term records are protected and always available. Host, Kevin Craine
Best Practices in IM for 2024
December 06, 2023 19:37 - 26 minutes - 24.1 MBKurt Thies, VP at Gimmal, and David Quackenbush, EVP & Chairman at Gimmal & 2023 Member of AIIM Board of Directors, discuss best practices in information management. Gimmal is a leading IT services and consulting firm headquartered in Houston Texas. Gimmal.com Host, Kevin Craine
Records Management Migration to SharePoint
November 30, 2023 06:00 - 23 minutes - 22.1 MBCham Tanh, Chief Technical Officer at Helux Systems, discusses best practices for migrating records management to Sharepoint. Host, Kevin Craine
Guardians of the Future
November 01, 2023 05:00 - 15 minutes - 14.5 MBKay Young, Information and Records Management Lead at Food Standards Agency in West Byfleet UK, discusses the upcoming AIIM24 conference. During a panel discussion at the 2023 AIIM Europe Forum, Kay called information management practitioners the “guardians of the future.” We loved this inspirational idea from Kay so much that AIIM has officially selected “Guardians of the Future” as the theme for the AIIM24 Conference. Host, Kevin Craine
Busting the "Transformation Myth"
October 15, 2023 05:00 - 23 minutes - 22.2 MBRich Nanda from Deloitte Consulting discusses his book “The Transformation Myth” and ways to lead your organization through uncertain times. Rich is a Principal at Deloitte where he serves as the leader of the US Monitor Deloitte strategy practice. He routinely advises the boards, CEOs and executive teams of Consumer Product companies on topics of growth, innovation and technology adoption. Listen for three action items you can use today. Host, Kevin Craine
Documentation Secrets for Smarter Organizations
October 01, 2023 05:00 - 21 minutes - 20 MBAdrienne Bellehumeur, Director and Owner of Risk Oversight, discusses her book “The 24-Hour Rule and Other Secrets for Smarter Organizations.” Her book is being called the first "mass market" book on documentation best practices. Listen for perspective and advice you can use today. Host, Kevin Craine
The Fourth Wave of Intelligent Document Processing
September 15, 2023 05:00 - 22 minutes - 20.5 MBDan Lucarini discusses “The Fourth Wave of Intelligent Document Processing.” Dan is an industry analyst with Deep Analysis, a boutique research group focused on AI innovation for digital transformation. Dan is the lead analyst for Intelligent Document Processing (IDP) and contributing analyst to the Intelligent Automation, ECM and Unstructured Data Management practices. Host, Kevin Craine
Chris Surdak: AI and Intelligent Information Management
September 01, 2023 05:00 - 21 minutes - 20 MBChris Surdak discusses AI and Intelligent Information Management. Chris is an author, technologist and industry-recognized expert in Information Management, Big Data, Information Security, Regulatory Compliance, and Cloud Computing. He is the author of the influential books “Data Crush” and “The Care and Feeding of Bots,” and he’s spent time with big consulting firms like Gartner and Ernst and Young (EY), as well as companies like Accenture, Siemens, Dell, and Citibank. He is also contributi...
Dave Jones - AIIM Company of Fellows 2023
August 01, 2023 05:00 - 14 minutes - 13.5 MBDave Jones, founder and CEO of Instinctive Solutions, talks about his recent induction into the 2023 AIIM Company of Fellows. Host, Kevin Craine
AIIM position on AI Accountability
July 20, 2023 18:05 - 12 minutes - 11.5 MBTori Miller-Liu, CEO of AIIM International, discusses AI accountability. AIIM recently released a position statement on AI Accountability; a formal response to a request for comment from the U.S. National Telecommunications and Information Administration. Tori summarizes some of the positions in the response, the notion that not all AI is equal and public policy should reflect different levels of risk, and why it is important that the NTIA makes the distinction between “Trustworthiness” of ...
Rob Gerbrandt - The Future of Information Governance
July 15, 2023 05:00 - 27 minutes - 25.1 MBRob Gerbrandt, Global Head of Information Governance at Iron Mountain, discusses the AIIM23 State of the Industry Report and the future of information governance and information management. Listen as we explore the aspects to consider when designing an IG strategy, the impact of AI, and what organizations should do to leverage their success automating in one functional area in other areas of the enterprise. Host, Kevin Craine
Natalie Piispanen - Top Skills Information Management Professionals Need. Jeffrey Lewis - 2023 AIIM Company of Fellows
July 01, 2023 05:00 - 22 minutes - 21.2 MBNatalie Piispanen, Director of Information Governance at Greenberg Traurig, discusses her presentation from the recent AIIM23 conference “The 3 C’s: Top Skills Information Management Professionals Need to Succeed.” Also Jeffrey Lewis, Information Governance Manager at SOL Capital Management, talks about being inducted into the 2023 AIIM Company of Fellows. Host, Kevin Craine
John Newton - 2023 AIIM Award of Merit Recipient
June 15, 2023 05:00 - 23 minutes - 21.4 MBJohn Newton, co-founder of Documentum and Alfresco, two of the most prominent companies in the content management industry, was just recognized with the AIIM 2023 Award of Merit. Recipients of the Award of Merit have been enrolled in the AIIM Company of Fellows for at least five years and have been an exemplary Fellow by demonstrating exceptional leadership and contribution to AIIM and the industry. John has served on the AIIM Board of Directors, including as Chairman in 2012. Listen as we d...
The Future of Records Management and AI
June 01, 2023 17:00 - 24 minutes - 22.9 MBMimi Dionne, Senior RIM Manager at McKesson discusses the role of Artificial Intelligence in future of Records Information Management. Mimi has spearheaded multimillion-dollar electronic records capture system implementations within the medical, government, legal, telecommunications, and energy sectors. Listen as we explore where RIM is headed in the next five years. Host, Kevin Craine
AIIM23 Recap with Tori Miller-Liu
May 15, 2023 05:40 - 20 minutes - 19 MBTori Miller-Liu, President and CEO of AIIM, joins us to discuss the recent AIIM23 conference and to outline the months ahead for the association. Plus, Tori reviews some of the findings from the new AIIM 2023 State of the Industry Report. We discuss also the impact of Generative AI tools on information management and the efforts to foster a younger generation of AIIM members and practitioners. Host, Kevin Craine
New AIIM 2023 State of the Industry Watch Report
May 01, 2023 05:00 - 23 minutes - 22.1 MBDave Jones discusses the new AIIM 2023 State of the Industry Watch report. Dave is Founder and CEO of Instinctive Solutions, an award-winning marketing agency focused on the B2B software space. He’s a past chairman of the AIIM board of directors. Listen for key findings and recommendations. Host, Kevin Craine
Legal Case Management with AI
April 15, 2023 05:00 - 22 minutes - 21.2 MBSam Fong, Sr. Technical Specialist with Microsoft Canada, discusses the future of legal case management with AI and digitized process automation. Sam is an experienced technology architect and an expert in privacy, risk, and compliance. He focuses on solving compliance challenges with public sector organizations using Microsoft’s cloud-based strategic solutions. Host, Kevin Craine
PFU America Brand Changes from Fujitsu and Ricoh
April 01, 2023 05:00 - 14 minutes - 13.5 MBScott Francis, Technology Evangelist from PFU America, discusses the recent branding change between Fujitsu and Ricoh. PFU’s document scanners had previously been offered under the Fujitsu brand name. However, Ricoh bought a majority stake in PFU last fall. As such, beginning in April, PFU America, Inc.’s scanners will now be offered under the Ricoh brand name. Host, Kevin Craine
Uniting Data Intelligence with Human Judgment
March 15, 2023 17:24 - 22 minutes - 20.4 MBPaul Magnone discusses the book "Decisions Over Decimals" and how uniting data intelligence with human judgment can lead to better innovation, action and transformation. Paul is Head of Global Strategic Alliances at Google and Co-Faculty Director and Adjunct Professor at Columbia Business School. Listen for three action items you can use today. Host, Kevin Craine
AIIM President and CEO Tori Miller Liu
March 01, 2023 06:00 - 28 minutes - 26.5 MBAIIM President and CEO Tori Miller Liu discusses the new strategic direction of AIIM, how the industry is reimagining itself and innovating, and what to expect from the AIIM2023 conference coming up in April in New Orleans. More at AIIM.org. Host, Kevin Craine
How To Stay Smart In A Smart World
February 01, 2023 06:00 - 15 minutes - 14.7 MBGerd Gigerenzer discusses his book "How to Stay Smart in a Smart World." Gerd is Director Emeritus at the Max Planck Institute for Human Development and an award-winning author. He applies his expertise in behavioral science to the world of smart technology. Host, Kevin Craine
Intelligent Document Processing and Digital Transformation
January 01, 2023 06:00 - 26 minutes - 24.3 MBHarvey Gross, Senior Vice President of Strategic Sales at Crawford Technologies, discusses intelligent document processing, process management and digital transformation. Host, Kevin Craine
Convergence, Consolidation and Scaleability
December 01, 2022 06:00 - 14 minutes - 13.4 MBRussell Atkins, Sales Director - Service Bureaus at IRIS, discusses technology convergence, consolidation and scaleability. There has been a convergence of factors this year that has accelerated the evolution of intelligent information management. The business of information management is quite different than it was just a couple of years ago. Listen as we explore the factors to consider. Host, Kevin Craine
Email Capture and Enterprise Content Collaboration
November 01, 2022 05:00 - 19 minutes - 17.7 MBTim Brady CEO at Colligo Networks discusses email capture and enterprise content collaboration, and how organizations can begin unlocking significant productivity and cost savings. Host, Kevin Craine
Thriving on Information Overload
October 19, 2022 18:20 - 22 minutes - 21.2 MBFuturist Ross Dawson discusses his book "Thriving On Overload" and five powers for success in a world of exponential information. Ross is a the Founding Chairman of the Advanced Human Technologies group. He’s worked with brands like Citibank, Coca-Cola, Google, and Walmart, and you’ve seen him in places like ABC TV, the BBC, and the New York Times. How can we make information overload something to capitalize on instead of something that we should avoid? Listen for three action items you can ...
Innvovations in Information Access and Analysis
October 01, 2022 05:00 - 24 minutes - 23 MBSam Fahmy, CEO at Ripcord, discusses innovations that changing the game in information access and analysis. Ripcord uses robotics and deep machine learning to digitize, organize, and make your data accessible and searchable to accelerate your organizational performance. Host, Kevin Craine
Best Practices for Scanning and Data Capture
September 01, 2022 05:00 - 24 minutes - 22.6 MBScott Francis,Technology Evangelist at Fujitsu, discusses best practices for scanning and data capture. Learn how Fujitsu scanners compliment cloud and on-premise capabilities and how next-generation solutions offer companies a fast and cost-effective approach to maximizing their content management and collaboration capabilities. Host, Kevin Craine
Demystifying Digital Transformation - Part 3
August 08, 2022 05:00 - 20 minutes - 18.6 MBCliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "Automate" and "Unlock" phases. Host, Kevin Craine
Connecting People with Business Processes
August 01, 2022 05:00 - 15 minutes - 14.5 MBAIIM had a recent conversation with Neil Walker and Jennifer Brady from TCG Process to discuss connecting people with business process. With over 6.3 billion smartphone users across the world, it’s no surprise that we’ve become a mobile computing society. TCG just released a mobile app that combines the flexibility and ease of mobile document capture with fully connected intelligent document processing. Host Kevin Craine
Demystifying Digital Transformation - Part 2
July 18, 2022 05:00 - 21 minutes - 19.8 MBCliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "scan" and "store" phases. Watch for part three soon. Host, Kevin Craine
New IIM Approaches
July 01, 2022 05:00 - 19 minutes - 18.3 MBAdam Storch discusses new approaches to IIM that organization need today to continue to be successful and compete. Adam is the Chief Solutions Officer at Micro Strategies, an IT services and consulting firm that brings together the right mix of solutions, expertise and resources to drive business results. Listen as we explore techniques and technologies, including RPA and content management, that can make a difference. Host, Kevin Craine
New IIM Approaches
July 01, 2022 05:00 - 19 minutes - 18.3 MBAdam Storch discusses new approaches to IIM that organization need today to continue to be successful and compete. Adam is the Chief Solutions Officer at Micro Strategies, an IT services and consulting firm that brings together the right mix of solutions, expertise and resources to drive business results. Listen as we explore techniques and technologies, including RPA and content management, that can make a difference. Host, Kevin Craine
Demystifying Digital Transformation - Part 1
June 27, 2022 21:59 - 20 minutes - 18.9 MBCliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "Identify" phase. Watch for parts two and three soon. Host, Kevin Craine
Adapt to Win - Empower Your Business
June 01, 2022 05:00 - 24 minutes - 22.7 MBAnnemarie Pucher, CEO of ISIS Papyrus Software, along with Rob Browne, Senior Manager of Project Quality Assurance, explore techniques and strategies for a customer-focused approach to low-code. Listen for applications that make a difference in both internal and external customer satisfaction, and best practices to make the most of a low-code approach to process improvement.
Electronic Discovery Reference Model
May 01, 2022 05:00 - 16 minutes - 15.2 MBThe Electronic Discovery Reference Model (EDRM.net) Global Advisory Council announced recently announced the release of the Information Governance Reference Model version 4.1. Eric Mandel, project trustee, discusses what changes were made from the last model...and why. And how AIIM members can benefit from using the model. Host, Kevin Craine
Digital Transformation in Insurance
April 01, 2022 05:00 - 44 minutes - 41.1 MBNeil Walker, Head of Product for TCG Process and Denis Lavrisa, Team Lead, discuss digital transformation in the insurance industry. What exactly do we mean by Digital Transformation? How are insurance organizations dealing with the disruption over the past couple of years? And where are the opportunities for process improvement? Explore how DocProStar supports innovations and helps accelerate enterprise process automation. Host, Kevin Craine
Digital Transformation and Process Innovation
March 01, 2022 06:00 - 29 minutes - 27.7 MBMike Mahon, CEO and President at Zia Consulting, discusses digital transformation and process innovation. Mike is a member of the AIIM Leadership Counsel and a technology solutions entrepreneur with more than 20 years of content management experience in a number of verticals. Listen for advice for technology professionals and enterprise executives looking to reframe their business and tech strategies in a today’s challenging marketplace. Host, Kevin Craine AIIM.org
Does Technology Rule Our Lives?
December 15, 2021 06:00 - 25 minutes - 23.2 MBBen Pring, name one of the top tech thinkers to watch in 2020 by Thinkers 50, discusses his book "Monster" and how technology rules our jobs, lives, and future. Ben is part of the Labor and Work Life program at Harvard Law School. How can we take back control of technology so it will shape the society we want for ourselves instead of becoming a monster we can no longer tame? Listen as we explore the implications. Host, Kevin Craine
Information Access Drives Digital Transformation
November 15, 2021 06:00 - 16 minutes - 15.5 MBKurt Thies, Vice President, Product Evangelist at Access, discusses how improved access to information drives digital transformation. Access is one of the fastest growing information management providers today. Kurt is an expert in records and information management, and solutions to help optimize the access and use of information in ways that make a difference. Host, Kevin Craine
Review of the AIIM 2021 State of the Industry Report
October 15, 2021 05:00 - 22 minutes - 20.4 MBJed Cawthorne, Director of Product Management at NetDocuments discusses the AIIM 2021 State of the Industry Report. Jed was one of the CIPs who participated in the report. Listen to hear about the major findings of the report and what Jed calls “a wake up call for organizational leaders”. Host, Kevin Craine
Content Management and Hyper Automation
September 15, 2021 05:00 - 22 minutes - 20.4 MBBob Estes, President and CEO of Reveille Software discusses content management, digital transformation, and hyper automation. Reveille is an industry leader in ECM Performance Optimization through intelligent monitoring, analyzing and optimizing the management of underlying ECM assets. Bob is a member of the AIIM leadership council and an expert in enterprise application monitoring and performance management. Host, Kevin Craine
Doing Agile Right
August 27, 2021 05:00 - 24 minutes - 23 MBDarrell Rigby, head of Agile and Global Innovation at Bain, discusses the book "Doing Agile Right" and ways companies can navigate change, scale innovation, and leverage Agile methodologies to accelerate digital transformation. Darrell has appeared on CNBC, CNN, and Bloomberg, and has had his research published in Harvard Business Review, the Wall Street Journal, and the Financial Times. Listen for three action items you can use today. Host, Kevin Craine
The Care and Feeding of Bots
July 27, 2021 18:49 - 23 minutes - 21.6 MBChris Surdak discusses his book "The Care and Feeding of Bots," and how to use robotic process automation successfully. Chris is a leading expert in big data and analytics. He's been with us before talking about his books "Data Crush" and "Jerk." And if you’ve wondered what all the fuss is about when it comes to process automation, or if you’ve been struggling to use RPA in ways that make a difference, you don't want to miss this interview. Listen for three action items you can use today.
The AI First Company
June 15, 2021 05:00 - 26 minutes - 24.2 MBAsh Fontana discusses his book "The AI-First Company," and how to compete and win with Artificial Intelligence. Ash became one of the most recognized startup investors in the world after launching online investing at AngelList. He then became a Managing Director of Zetta, the first investment fund that focused on AI. He has appeared in Fast Company, Bloomberg, Forbes, and CNBC, among others. Listen for three action items you can use today. Host, Kevin Craine
The Accelerated Future of Work
June 01, 2021 05:00 - 21 minutes - 20.3 MBJeff Schwartz, founding partner of Deloitte Consulting’s Future of Work practice, discusses his book "Work Disrupted" and the accelerated future of work. Jeff warns us that the pace of disruption is only accelerating - 2025 is the new 2030. What can you do to survive, and thrive, in the new norm? Host, Kevin Craine
The Art of the Possible in IIM
May 15, 2021 05:00 - 26 minutes - 24 MBJohn Woolley joins Kevin Craine to discuss "The Art of the Possible" in Intelligent Information Management today. John is Director of Professional Services for Iron Mountain and a member of the AIIM Leadership Counsel. Iron Mountain provides solutions for records management, data backup and recovery, document management, secure shredding, and data centers. John's focus is on building high performance teams for businesses who are either working in startup mode or who have become stuck and ne...
AI, Superhumans and the Next Economic Revolution
May 03, 2021 19:46 - 21 minutes - 19.9 MBAuthor and researcher Alex Bates joins Kevin Craine to talk about AI, superhumans and the next economic revolution. Alex is the author of "Augmented Mind," and he brings a unique perspective at the intersection of machine learning, big data, and diagnostics. As an undergraduate he performed DARPA-funded research in neural networks, as well as research in memory and computational diagnostics. Today he is the Managing Director at Neocortex Ventures, a firm bringing artificial intelligence and ...