Today's guest is Lord Ryan Gillespie, Consulting Manager & Platform Solutions Consultant at Acorio. Acorio is the largest, premier 100% ServiceNow exclusive consultancy in the world and the Partner of choice for business transformation leaders. Part of a global top 10 IT solutions provider, Acorio are ServiceNow’s number one North American Partner for Industry Solutions as well as a top 10 global partner for ServiceNow certifications, Elite Partner, and the ecosystem’s employer of choice.


Acorio's commitment is to their clients, to inspire and guide them for long-term success. They choose Acorio for our unparalleled industry knowledge and 600+ successful projects, and hail from Fortune 1000 and Global 2000 organizations in multiple industries ranging from Healthcare, Financial Services, Life Sciences, Manufacturing, Government, Retail and more. They have dedicated practices in HR, CSM, ITBM, Asset, ITOM and ITSM, plus a unique focus in user-centric design, KPI’s and metrics, and Platform and Business Apps.


In the episode, Ryan will discuss:


His interesting work with Acorio,


Unique selling points of IT Asset Management,


The role of ServiceNow within Asset Management,


The importance of partnerships and collaboration,


Advice to clients starting their implementation journey,


Pre & post-Covid themes in the industry, 


Key learns during his career & advice to his younger self