Today's guest is David Arbour, Service Delivery Manager and Senior ServiceNow Architect at GlideFast Consulting in Louisiana. Founded in 2015, GlideFast is a consulting firm that is dedicated exclusively to ServiceNow. As an Elite ServiceNow Partner, they are committed to the success of our clients and employees. In everything they do, their top priorities are exceeding client expectations and delivering exceptional service and solutions to business challenges.


GlideFast's expert team of developers and architects have worked both on the customer side and the consulting side. This gives them unique perspectives and skillsets when it comes to implementing, integrating and managing the ServiceNow platform for clients. At GlideFast Consulting, they believe that business outcomes, processes and technical architecture are the core to successful projects. They believe that solutions are a service and provide top results in every engagement.


In the episode, David will discuss:


His day-to-day role at GlideFast,


How he got into the world of ServiceNow,


What makes Glidefast a great place to work,


Why ServiceNow is now a key player within the market,


Use cases and the benefits that Glidefast brings to customers,


Advice for project work and implementations with ServiceNow &


Key learns from working within leadership in the field