ServiceNow Series E121: Renita Hanson, Senior IT Manager & Global IT PMO at Jabil

Today's guest is Renita Hanson, Senior IT Manager & Global IT PMO at Jabil. Founded in 1966, Jabil is a global manufacturing company with more than 250,000 employees across 100 locations in 30 countries. They combine unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. Jabil are driven by a common purpose: to make a positive impact for each other, their communities and the environment.

Renita is a highly visible and skilled leader with a broad perspective and expertise across both delivery and business operations. She has implemented projects that have resulted in the elimination of tens of thousands of man-hours and the savings and/or cost avoidance of millions of dollars. Renita is a inclusive servant leader, builder of high-performing business teams, and an influential team leader, mentor and coach who thrives in environments requiring a high-level strategist who can envision the future and translate that vision into actionable, value-added outcomes.

In this episode, Renita talks about:

How she got into the world of ServiceNow, 

Making the decision to implement ServiceNow at Jabil,

Examples of how they are utilizing ServiceNow within the company,

Enabling dashboards to simplify the lives of project managers,

Automating status reports for PMs and stakeholders,

Where she sees ServiceNow platform evolving in the near future